User`s guide

8-3
Hardware Problem Determination
Step 6
This step loads Online Diagnostics in service mode. If you are unable to load the
diagnostics, go to ”Step 7”.
1. Turn the power on.
2. When the keyboard indicator appears, press the numeric 6 key on the keyboard to
indicate that diagnostics are to be loaded.
3. Enter any requested passwords.
4. Follow any instructions to select a console.
Did the Diagnostics Operating Instructions display without any obvious display
problem?
NO Go to ”Step 7”.
YES Go to ”Step 9”.
Step 7
Locate your symptom in the following table, and perform the action listed in the Action
column.
Symptom Action
Display problem. Go to ”Step 8”.
All other symptoms. Go to ”Problem Determination When Un-
able to Load Diagnostics” on page 8-7
Step 8
This step analyzes a console display problem.
Find your type of console display in the following table, and perform the action listed in the
Action column.
Console Display Action
Display Device Go to the display documentation for prob-
lem determination.
ASCII terminal Go to the documentation for problem deter-
mination for this type of terminal.
Step 9
The diagnostics loaded correctly.
Press Enter.
Is the Function Selection menu displayed?
NO Go to ”Step 10”.
YES Go to ”Step 11”.