Service Guide REFERENCE 86 A1 69EW 00 ESCALA 7214 Model 1U2 Storage Device Enclosure
ESCALA 7214 Model 1U2 Storage Device Enclosure Service Guide Hardware March 2008 BULL CEDOC 357 AVENUE PATTON B.P.
The following copyright notice protects this book under Copyright laws which prohibit such actions as, but not limited to, copying, distributing, modifying, and making derivative works. Copyright © Bull SAS 2008 Printed in France Suggestions and criticisms concerning the form, content, and presentation of this book are invited. A form is provided at the end of this book for this purpose.
Contents Notices . . . . . . . . . . . . . . . v Safety and Environmental Notices . . . . . Danger Notices . . . . . . . . . . Caution Notices . . . . . . . . . . Attention Notices . . . . . . . . . Electronic Emission Notices . . . . . . . Federal Communications Commission (FCC) statement . . . . . . . . . . . . Product recycling and disposal . . . . . . Battery return program . . . . . . . . . IBM Cryptographic Coprocessor Card Return Program . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . .
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Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been estimated through extrapolation. Actual results may vary.
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Per GB 9254–1998, the user manual for a Class A product must carry the following warning message (English translation from the Chinese standard) about use in a residential environment in Chinese (Simplified Chinese): Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical action. Electromagnetic Interference (EMI) Statement - Taiwan The following is a summary of the EMI Taiwan statement above.
Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. Information on IBM product recycling offerings can be found on IBM’s Internet site at http://www.ibm.
return, recycling and recovery of WEEE. Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative. Battery return program This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information.
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés.
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About This Guide This guide describes how to service the 7214 Model 1U2 Storage Device Enclosure. It contains the following chapters: Chapter 1, “General Information,” describes the 7214 Storage Enclosure, gives the system requirement, discusses cables, and lists hardware specifications. Chapter 2, “Maintenance Analysis Procedures,” provides the maintenance analysis procedures (MAPs) required to service the 7214 Model 1U2 Storage Device Enclosure.
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Chapter 1. General Information The 7214 Model 1U2 Storage Device Enclosure is an external enclosure that provides convenient storage expansion capabilities for select IBM eServer, pSeries, and System p computer systems. The 7214 Storage Enclosure is designed to mount in 1 EIA Unit (1.75″) of a standard 19-inch rack using the rack mount hardware kit. The design of the 7214 Storage Enclosure allows for easy customer setup and installation.
Power Switch The power switch 5 is a push button switch that enables the power to be turned on or off. Push and release the button to toggle power to the 7214 Storage Enclosure on and off. Bay A Bay A, 1 on the left front of the 7214 Storage Enclosure (see Figure 1 on page 1), can accommodate a single tape storage device or a bay blank.
Fan Fault LED The Fan Fault amber LED 9 indicates a fan fault when lit. Cooling Fan The 7214 Storage Enclosure utilizes one internal cooling fan to regulate the internal temperature of the enclosure. Air exits the 7214 Storage Enclosure at the cooling fan location ( 10 ). Note: To ensure proper operation, place the 7214 Storage Enclosure so that the cooling fan exits at the rear of the enclosure and the air inlet holes at the front of the enclosure have sufficient clearance to ensure airflow.
Specifications Table 1. Specifications for the 7214 Model 1U2 Storage Device Enclosure Physical Specifications Width 439 mm (17.28 in.) Depth 733 mm (28.85 in.) Height 42.9 mm (1.69 in.) Weight 11.79 kg (26 lb)1 Power Specifications kVA 0.047 @ 120 V AC V AC 100 to 125, or 200 to 240 Hertz 50 to 60 Btu Maximum (watts) 205 Btu/hr (60 watts) @ 240 V AC Power Factor 0.8 to 0.9 Altitude 2135 m (7000 ft) Performance Specifications Dependant on device, media type, and configuration.
Media Drive Environment and Use IBM’s goal is to provide you with a product that you can configure and use reliably. Removable media drives require specific maintenance and environmental conditions to operate well over time. Using high quality, data grade media, handling and storing this media properly, operating the removable media drive in a clean environment and keeping the removable media drive properly cleaned can help you to avoid problems with your IBM product.
Hardware Issues Cables may affect drive performance. IBM cables are designed specifically to keep the bus as free of noise as possible. Use of non-IBM cables may adversely affect the device performance. If IBM service personnel analysis indicates a problem with non-IBM cables, it may be necessary for the customer to replace them with the appropriate IBM cables. Microcode Updates IBM constantly works to provide the best possible products.
Chapter 2. Maintenance Analysis Procedures for Service Representatives DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system.
The following flowchart provides a graphic to be used as a guide to the MAP. For detailed instructions on how to perform each procedure safely and correctly, refer to the steps in this chapter.
Step 1 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system. It is the customer’s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (RSFTD201) This step verifies whether the power is operating properly. 1. Make sure that the 7214 Storage Enclosure power cable is plugged into an electrical outlet. 2.
Step 4 This step performs a visual and physical check in an attempt to fix the problem. 1. Do a controlled system shutdown (refer to the instructions in the 7214 Model 1U2 Storage Device Enclosure Setup and Operator Guide). 2. Ensure that the power to the host is off. 3. Turn off the power to the 7214 Storage Enclosure. 4. Unplug the 7214 Storage Enclosure from the electrical source. 5. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover” on page 20. 6.
Step 6 This step checks the power supply voltage levels as the possible source of the problem. Note: The illumination of the amber fault LED on the rear of the power supply is the primary indicator for the need to replace the power supply. 1. Press the power switch to turn off the power to the 7214 Storage Enclosure. 2. Unplug the 7214 Storage Enclosure from the electrical outlet. 3. Disconnect the power supply connector from the internal power distribution cable. 4.
Step 8 This step examines the enclosure cooling fan as the possible source of the problem. Note: The illumination of the amber fan fault LED on the rear of the electronics tray assembly is the primary indicator for the need to replace the cooling fan. 1. Press the power switch to turn on the power to the 7214 Storage Enclosure. 2. Observe the cooling fan on the rear of the enclosure. Ensure the fan is blowing air out of the enclosure and that it is operating at a constant speed, not making abnormal noises.
enclosure powers on and appears to run normally, reassemble the enclosure, and then return to Step 1. YES Replace the damaged component or reseat the cable, reassemble the enclosure and then return to Step 1. Step 11 This step checks the power distribution cable as the possible source of the problem. 1. Press the power switch to turn off the power to the 7214 Storage Enclosure. 2. Disconnect the power distribution cable from the electronics tray assembly. 3.
Step 13 This step examines the drives as the possible source of the problem. 1. Press the power switch to turn off the power to the 7214 Storage Enclosure. 2. Disconnect the cable from the drive in Bay A. 3. Press the power switch to turn on the power. Does the drive in Bay B power up and complete the Power On Self Test (POST) normally? NO Turn off the power, reconnect the cable to the drive in Bay A, and then disconnect the cable from the back of the drive in Bay B.
Are their any signs of damage, wear, or loose cables? NO Plug the enclosure into an electrical source and press the power On switch to determine if the connection inspection fixed the problem. If the enclosure does not power up normally, go to Step 16. If the enclosure powers on and appears to run normally, reassemble the enclosure, and then return to Step 1. YES Replace the damaged component or reseat the cable, reassemble the enclosure and then return to Step 1.
Step 18 This step verifies that the 7214 Storage Enclosure has been properly configured to the host system. Check the configuration of the 7214 Storage Enclosure to the host system software by doing the following: 1. Log into the host system (AIX operating system). Note: You must have root authority to install or remove the 7214 Storage Enclosure from the system. To obtain root authority, see your system administrator. 2.
v SATA DVD-ROM Drive If the status of the 7214 Storage Enclosure drive feature is displayed as Available, the device has successfully been configured. If the status is not displayed as Available, refer to your host system manuals. Is the 7214 Storage Enclosure properly configured to the host system? NO Go to Step 19. YES Go to Step 19 to verify that the problem is fixed Step 19 This step runs the AIX diagnostics to determine the problem or to verify a fix. 1. Press the power switch to turn on the power.
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Chapter 3. Removal and Replacement Procedures This chapter describes the procedures to follow when removing and replacing the 7214 Storage Enclosure field replaceable units (FRUs). Note: Service actions involving the removal of the enclosure cover must be performed by an IBM authorized service representative. DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables.
Consideration should be given to the connection of the equipment to the supply circuit, so that overloading of circuits does not compromise the rack supply wiring or over-current protection. To provide the correct power connection to the rack, refer to the rating labels located on the equipment installed the rack to determine the total power requirement for the supply circuit. Do not install this unit in a rack where the internal rack ambient temperatures will exceed 40 degrees Celsius.
DANGER To prevent a possible electrical shock when installing the device, ensure that the power cord for that device is unplugged before installing signal cables. (RSFTD204) 4. 5. 6. 7. 8. Unplug the 7214 Storage Enclosure power cable from the electrical outlet. Disconnect the power cable from the 7214 Storage Enclosure. Disconnect the SAS (signal) cable from the 7214 Storage Enclosure. Place the 7214 Storage Enclosure on a flat work surface.
Removing a Storage Device from the Enclosure Use the following procedures to remove installed devices from the 7214 Storage Enclosure: Removing a DVD Drive from the DVD Assembly 1. Determine which DVD Drive will be removed. 2. Push the latch (see 1 in Figure 8) up toward the DVD Drive. 3. Pull the drive and latch assembly partially out of the enclosure using the latch as a handle. 4. Grasp the drive 2 and slide it out of the DVD assembly. 5. Place the drive on an ESD protected work surface.
Removing a DVD Assembly Tray Attention: This procedure is intended to be performed only by an IBM authorized service representative. 1. Push the latch (see 1 in Figure 9) towards the assembly. 2. Pull the DVD assembly partially out of the enclosure using the latch as a handle. 3. Grasp the DVD assembly 2 and pull it out of the enclosure. 4. Disconnect the DVD cable 3 by squeezing the metal release tab on the cable. 5. Place the drive assembly on an ESD protected work surface.
Removing the DAT72 Drive Assembly 1. Push the latch (see 1 in Figure 10) towards the drive assembly. 2. Pull the DAT72 drive and latch assembly partially out of the enclosure using the latch as a handle. 3. Grasp the DAT72 assembly 2 and pull it out of the enclosure. 4. Disconnect the SAS cable 3 by squeezing the metal release tab on the cable. 5. Place the drive assembly on an ESD protected work surface. 3 1 RLHSV512-0 2 Figure 10. Removing the DAT72 Drive Assembly 6.
Removing and Replacing the Power Supply To 1. 2. 3. remove the power supply from the 7214 Storage Enclosure: Turn off the power to the 7214 Storage Enclosure. Gain access to the rear of the 7214 Storage Enclosure. Disconnect the ac power cord 1 from the power supply, at the rear of the 7214 Storage Enclosure. 4. Using the fastener knobs 2 , pull the power supply 3 straight out of the system, supporting the bottom while you do this.
To replace the power supply, reverse the removal procedure. Make sure to: 1. Connect the power switch and power distribution cable connectors into the internal end of the power supply. 2. Carefully insert and slide the power supply straight into the system. 3. Push the fastener knobs into the holes in the chassis assembly. Ensure that the grommets are engaged in the enclosure before pushing the plungers into the locked position. 4. Connect the ac power cord into the power supply.
Removing and Replacing the Electronic Tray Assembly Attention: This procedure is intended to be performed only by an IBM authorized service representative. To remove the electronic tray assembly from the 7214 Storage Enclosure: 1. Turn off the power to the 7214 Storage Enclosure. 2. Gain access to the rear of the 7214 Storage Enclosure. 3. Disconnect the ac power cord from the power supply, at the rear of the 7214 Storage Enclosure. 4.
To replace the electronic tray assembly, reverse the removal procedure. Make sure to: 1. Connect the power supply cable and internal SAS or DVD cables to any installed devices to the ESM card. 2. Carefully insert and slide the electronic tray assembly straight into the system. 3. Connect the external SAS cable the electronic tray assembly.
Removing and Replacing the Cooling Fan To remove the cooling fan: 1. Perform the electronic tray assembly removal procedure. Refer to “Removing and Replacing the Electronic Tray Assembly” on page 27. 2. Disconnect the fan cable 1 from the ESM card connector. 3. Firmly grasp the fan 3 and pull the four blue mounting grommets 2 out of the grooves in the fan tray. 4. Lift the fan out of the assembly. 2 3 1 RLHSV513-0 Figure 13.
Removing and Replacing the Power Switch Assembly Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the power switch assembly: 1. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover” on page 20. 2. Disconnect the VPD cable from the VPD card/bracket assembly connector 1 . 3.
Note: When installing the VPD bracket/card, ensure that the LEDs are correctly aligned into the holes on the front of the enclosure chassis. Attention: The VPD card/bracket is not a field replaceable unit as it contains serial number data that matches the labels on the chassis. Removing and Replacing the VPD Cable Assembly Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the VPD cable assembly: 1.
Removing and Replacing the Internal SAS Cable Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the SAS cable: 1. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover” on page 20. 2. Disconnect the SAS cable connector from the rear of the applicable drive. 3. Disconnect the SAS cable connectors from the ESM card and remove the cable. Notes: a.
Removing and Replacing the DVD Cable Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the DVD cable: 1. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover” on page 20. 2. Disconnect the DVD cable connector from the rear of the DVD assembly. 3. Disconnect the DVD cable connector from the ESM card and remove the cable. Notes: a.
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Chapter 4. Servicing the DAT 72, 4mm Tape Drive This chapter describes procedures to follow when a problem is detected with an installed DAT 72 tape drive feature.
The following procedure describes how to manually remove a data cartridge from the tape drive. If this procedure is performed, replace the drive, discard the used media, and use new media. 1. Remove the drive from the 7214 Storage Enclosure (see “Removing a Storage Device from the Enclosure” on page 22). 2. Remove the mounting rails by removing the four screws ( 1 in Figure 17) near the lower edge of the drive (two on each side). Access the screws through holes in the side of each rail. 3.
4. Remove the top lid of the drive mechanism (4 screws 3 ). 5. Insert a 1.5 mm hexagonal key or a small Phillips screwdriver into the aperture on the right side of the drive looking from rear. This gives you access to the motor worm wheel, as shown in Figure 18. Turn the hexagonal key or small screwdriver counter-clockwise to release the cartridge. Note: This may take more than 1000 turns Figure 18. Turning the Motor Worm Wheel to Release the Cartridge 6. Reassemble the drive in reverse order. 7.
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Chapter 5. Servicing the DVD Drive This chapter describes procedures to follow when a problem is detected with an installed DVD drive feature.
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Chapter 6. Parts Diagram and Parts List This chapter provides the parts diagram and parts list required to service the 7214 Model 1U2 Storage Device Enclosure. How To Use This Parts List AR (As Required) in the Units column indicates that the quantity is not the same for all machines. NP (Non-Procurable) in the Part Number column indicates that the part is non-procurable and that the individual parts or the next higher assembly should be ordered.
Assembly 1: Parts Diagram 3 4 6 7 8 21 21 20 9 10 2 11 1 18 3 19 5 12 13 17 16 3 15 14 RLHSV516-0 42 7214 Storage Device Enclosure Service Guide
Assembly 1: (continued) Asm– Index Part Number 1–1 –2 –3 –4 –5 –6 –7 –8 –9 –10 –11 –12 –13 –13 –13 –13 –14 –15 –16 –17 –18 –19 –20 –21 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 –00 NP 95P4033 95P4107 95P4036 95P4064 95P4066 95P3651 95P4068 95P4048 95P4035 95P4049 95P4096 39J5772 42R7970 42R5293 39J5774 95P4106 95P4044 23R2530 95P4084 95P4093 12R7413 39J3368 66F1283 NP 44E4974 93X2184 95P4095 95P4101 26K8023 26K8024 95P4056 95P4055 95P4058 42R8118 42R8120 21F8763 59H4457 53P2519 18P8166
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Appendix A. Power Cables To avoid electrical shock, a power cable with a grounded attachment plug has been provided. Use only properly grounded outlets. Power cables used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). The power cables consist of: v Electrical cables, type SVT or SJT.
Table 4. Power Cable Information (continued) Part Number Country or Region 39M5080 6 ft Chicago Chicago, U.S.A.
Appendix B. Safety Inspection Procedures DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system.
Perform the following safety checks. 1. Do a controlled system shutdown. Refer to the instructions in the 7214 Model 1U2 Storage Device Enclosure Setup and Operator Guide. 2. Turn off the power to all external devices connected to the system unit. 3. Turn off the power to the 7214 Storage Enclosure( 1 in Figure 20 on page 47). 4. Turn off the power to the system unit 2 .
RLHSV515-0 Figure 21. Rear View of the 7214 Storage Enclosure Note: Use an analog meter to measure grounding resistance; do not use a digital multimeter. 14. If the 7214 Storage Enclosure passes the test in the previous step, plug its external power cable into the electrical outlet. If the 7214 Storage Enclosure does not pass the test, see Chapter 2, “Maintenance Analysis Procedures for Service Representatives,” on page 7 for more information. If problems persist, contact your service representative.
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