User manual

WHR-HP-GN / WHR-HP-G300N User Manual 88

Chapter 6 Trouble Shooting

mode switch to the onposition.Verifythatthemodemisconnectedtothewirelessrouterwithan

EthernetcabletotheWANport.Poweronthemodemandwaitoneminute.Poweronthewireless

router and wait another minute. Power on the computer. Open a browser on the computer and

navigatetoafamiliarwebsitetoverifywhethertheInternetconnectionisfunctioningnormally.

Ifafterthesesteps,anInternetconnectionisstillunavailable,powerotheCableorDSLmodem

andcomputeragainanddirectlyconnectyourcomputertotheCableorDSLmodemwithacable

between the computer and the port on the modem. Power on the modem and wait one minute.

PoweronthecomputerandagaincheckforanInternetconnection.

IfanInternetconnectionISNOTavailablewithadirectconnectiontothecomputer,pleasecallthe

InternetServiceProviderwhoinstalledthemodem.

IfanInternetconnectionISavailablewithadirectconnectiontothecomputer,pleasecallour

customer support.

Issue:

WherecanIdownloadthelatestdrivers,rmwareandinstructionsformyBualowirelessproducts?

Answer:

The latest drivers and rmware are available online at