User Manual TeraStation Pro TS-TGL/R5 www.buffalotech.com v2.
Introduction Congratulations on your new TeraStation! This user manual is intended to assist you in configuring it. Because we’re constantly updating our product, the images and text in this manual may vary slightly from the images and text displayed by your TeraStation. These changes are minor and should not affect the ease of setup adversely. As time passes, future user interfaces, updated software, and later versions of this manual may be freely available for download at our web site: http://www.
Table of Contents TeraStation Quick Setup....................................................4 TeraNavigator Setup..........................................................8 Accessing TeraStation Data from a PC.............................. 15 Accessing TeraStation Data from a Mac........................... 17 TeraStation Diagram........................................................ 21 Advanced Settings............................................................ 24 Basic Settings..........................
TeraStation Quick Setup Begin setting up your TeraStation by plugging your power cable and Ethernet cable into the back of the TeraStation as shown.
TeraStation Quick Setup Connect your cables Plug the power cord into a 120 volt wall socket. Plug the other end of the Ethernet cable into a hub, router, or switch in your network.
TeraStation Quick Setup Press the power button on the front panel. LEDs will light as your TeraStation boots up. After your TeraStation has completed booting up, check the LINK/ACT LED on the front of the TeraStation. If it’s lit, then your TeraStation is connected properly, and you can go on to page 8. If it’s not lit, turn to page 7 for troubleshooting.
TeraStation Quick Setup The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable, so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo Technology doesn’t recommend connecting the TeraStation directly to a PC. Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’s picture). If it’s lit, go to page 8 to continue setting up TeraStation.
TeraNavigator Setup Insert the TeraNavigator CD into your PC’s CD-ROM drive. Setup should automatically launch. If it does not, manually launch setup.exe by pressing the Start menu and selecting the Run... option. When the Run dialog opens, type d:\setup.exe (where d is the drive letter of your CD-ROM drive). Press OK to continue.
TeraNavigator Setup TeraNavigator should now be running. Press the Install Client Utility button, and then press the Start button. Once the installation has completed, press the Launch button.
TeraNavigator Setup The TeraStation Client Utility allows you to easily configure TeraStation’s network settings. The tabs show the names of available TeraStations. If you have more than one TeraStation on the network, click the tab of the one you want to select it. While a TeraStation’s tab is selected, its IP Address is visible and the View Shares button will take you directly to its network shares and folders. See page 64 for more information on the TeraStation Client Utility.
TeraNavigator Setup This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password. Press the OK button when finished. User name: admin Password: password See page 44 to change your password. If this login prompt does not appear, your DHCP server may not be functioning correctly. If DHCP is disabled, you may re-enable it, or verify that the TeraStation’s IP Address (page 10) is in the same range as that of your PC.
TeraNavigator Setup You are now logged in to the TeraStation Management Utility. Bookmark this page in your browser so it can be easily accessed for future configuration changes. If the TeraStation’s IP Address changes, you will need to recreate this link. You can also get here by typing http://TERASTATION_ NAME into a Web browser, where TERASTATION_NAME is the name of your TeraStation that you set on page 13.
TeraNavigator Setup Here on the Basic page, begin by changing the name of your TeraStation in the TeraStation Hostname field. A friendly, easy-to-remember name (such as “TeraStation”) is recommended. The name cannot contain any spaces or special characters. Alphanumeric characters, hyphens, and underscores are allowed. A short description of the TeraStation can be entered into the TeraStation Description field. You’ll then see this description in Network Neighborhood on Windows machines.
TeraNavigator Setup Congratulations! You’ve completed basic setup. For more detail on the other settings available in your TeraStation, turn to Advanced Settings, beginning on page 24. To Access TeraStation Data on a PC: Press the Start menu, select the Run... option. When the Run dialog opens, type \\TeraStation_ Name (where ‘TeraStation_Name” is the TeraStation Hostname set on page 13). Press the OK button to continue.
Accessing TeraStation Data from a PC TeraStation’s root directory will appear. You will see all of the configured shares, including share, the preconfigured data folder. All users can read and write to all folders unless otherwise configured. To set up security and password protection, or add other shares to your TeraStation, please refer to pages 38 - 39 of this manual. To change your RAID configuration, see pages 29 - 30.
Accessing TeraStation Data from a PC From the TeraStation’s Root Directory screen (see page 15), click the Tools pull down menu and select Map Network Drive; Map Network Drive will run. Select the drive letter you would like to map from the Drive: pull down menu.
Accessing TeraStation Data from a Mac If your Mac does not automatically detect your TeraStation’s Share folder and put it on your desktop, you will need to add the TeraStation to the Mac’s server list. Begin by clicking Go, and then choose Connect to Server. In the Server Address field, enter your TeraStation’s IP address in the form smb:// ipaddress (where “ipaddress” is your TeraStation’s IP address), and click Connect. If you don’t know your TeraStation’s IP address, see page 19.
Accessing TeraStation Data from a Mac Select Guest and click on Connect. Note: If you have configured share permissions on your TeraStation, select Registered User and enter your Registered User credentials. Select the volume that you want to mount, such as share or share-mac, from the list of folders on the TeraStation. The share will open. A link to the shared folder will appear on your desktop.
Accessing TeraStation Data from a Mac If you don’t know your TeraStation’s IP address, there are several ways to get it. One simple method is to use the TeraStation client utility (included on your CD) to find your TeraStation(s). Just click on the tab for your TeraStation and you’ll be able to read its IP address. You must have a Windows PC running on the network to use the TeraStation client. See page 64 for more on the TeraStation client utility.
TeraStation Expansion TeraStation Pro has two USB 2.0 ports on the rear. These ports can be used for adding external USB Hard Drives or UPS systems. TeraStation will share connected USB storage devices, allowing everyone on the network to use them. Up to two external USB hard drives may be added to TeraStation Pro. To connect a USB hard drive or UPS to TeraStation, simply plug it into one of the USB Ports. You may plug in additional USB hard drives to either of the USB ports on your TeraStation.
TeraStation Layout Power Button – Press and release the Power Button to turn the TeraStation on. Hold it down for three seconds to turn the TeraStation off. Hard Drive Access – The Access LEDs will blink green when the associated hard drive is accessed. During startup, it’s normal for all the lights to blink. Hard Drive Cage – The tubular lock prevents physical access to hard drives when locked. See page 68 for information on replacing hard drives.
TeraStation Layout The Status LCD can be configured to display specific TeraStation information. Please see page 55 to configure the various display options.
TeraStation Layout UPS interface – An Uninterruptable Power Supply can use this serial port to safely shut down your TeraStation in the event of a power failure. This interface is non-LPS. DP-1, DP-1P, DP-2, or DP-2P cables may be used to connect to the UPS. The TeraStation Pro also supports many USB Uninterruptable Power Supplies. 10/100/1000 Mbps Ethernet Port – Use this port to connect your TeraStation to a switch, a router, or another computer.
Advanced Settings Browser Management Tool - Home Welcome to Advanced Settings! We’ll discuss the many adjustments you can make to your TeraStation. Begin by bringing up the Browser Management screen that you bookmarked on page 12. You are now at Home. Notice that Home is lit up in yellow in the screenshot to the left. You can return to this page at any time by clicking on Home from the menu at the left of your Browser Management screen. Here, you can see basic information about your TeraStation’s setup.
Advanced Settings Basic You may modify your TeraStation’s hostname and description under Hostname Setup. Make sure that the date and time are correct in Date and Time Setup. To synchronize time settings with those in your computer, press Use Local Time. To have your system time automatically set by an NTP server, enable NTP Server and enter an IP Address for the NTP server (e.g. 192.43.244.18) or use the supplied default NTP server.
Advanced Settings Network (IP Address Properties) In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP Address is not set manually, it will default to 192.168.11.150. The TeraStation’s IP Address, Subnet Mask, Default Gateway Address, and DNS Server address may all be entered manually under IP Address Properties. Ethernet Frame Size may also be set manually on this page.
Advanced Settings Network (Workgroup/Domain) If you are unfamiliar with Domain/Active Directory networking, then please leave the Network Type selected as Workgroup and Workgroup Name set to Workgroup. To make your TeraStation a member of a workgroup or domain, enter the appropriate information into the fields on this page and click Apply. Do not select Domain unless you have a Windows Server Domain Controller on your network.
Advanced Settings Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Configuration at left.
Note on RAID Arrays TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four hard drives in your TeraStation. RAID may be configured several ways: RAID Spanning - All four drives are striped into one large drive, giving the maximum capacity for your TeraStation. This size is the one listed on your TeraStation’s box and shows the total capacity of the TeraStation with no data used for redundancy.
Advanced Settings Disk Management (RAID Configuration) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Configuration. The RAID Scanning Settings set a specific time for the TeraStation to scan and inspect its RAID arrays. It is recommended to set a time where the TeraStations usage will be minimal (perhaps the middle of the night). TeraStation will be significantly slower while the RAID scan occurs.
Advanced Settings Disk Management (RAID Configuration) A configured RAID array may be deleted by pushing the Delete RAID Array button. This will free up all hard drives listed under Disk Structure. To configure an unconfigured array, put checks next to the hard disks you want included in the array (under Disk Structure) and choose your RAID mode. Click Setup RAID Array when ready. It may take several minutes to complete setting up the RAID array.
Advanced Settings Disk Management (Disk Check) When RAID Configuration is done, you’ll see this screen. To configure a new array, click on RAID Array # and go back to the bottom of page 31. To set up shares, turn to page 8.
Advanced Settings Disk Management (RAID Configuration) You’ll see this screen when your new RAID Array is completely configured. Click on Shared Folders and turn to page 38 to begin setting up shares on your TeraStation.
Advanced Settings Disk Management (USB Settings) If you’ve plugged an external USB hard drive into one of the USB ports on your TeraStation, you may set it up from this page. Click on its name under USB Disk Setup to begin.
Advanced Settings Disk Management (USB hard drive setup) From here you can see your USB hard drive’s setup information. If the hard drive’s information isn’t displayed properly, try restarting your USB hard drive and then restarting your TeraStation. Some USB hard drives must be reformatted from within TeraStation before they can be assigned shares. Press Format USB Disk, or choose Disk Format from the left-side menu, to begin reformatting your USB hard disk.
Advanced Settings Disk Management (Disk Check) To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive or array that you want to check from the Target Disk dropbox and click the Select Target button. Performance will be slower while the disk check is running.
Advanced Settings Disk Management (Disk Format) To format a hard drive or array, select it from the Target Disk drop box. Choose the file system desired from the File System dropbox (internal drives can only be formatted with XFS). Note that FAT32 has a 2 gigabyte single file size limit. If you choose FAT32 for your file system, you will not be able to store single files larger than 2 gigabytes on the drive. Use of the XFS or EXT3 file systems is recommended. Press Select Target Disk when done.
Advanced Settings Shared Folders To begin setting up shares on your TeraStation, select Shared Folders from the left side menu, and then click the Add button under Shared Folders Setup. To delete a share or shares, check the checkbox next to the shares you’d like to delete, and press the Delete button. Deleting shares will remove the share and erase all of the files and folders inside that share.
Advanced Settings Add a new Shared Folder To add a new shared folder, enter a name for it in the Shared Folder Name box and choose which Disk Space it will reside in. You may also choose which operating systems and features the share will support by putting the appropriate checks next to Shared Folder Support, and whether the share supports the Recycle Bin by putting a selecting Enable or Disable. Enter a Shared Folder Description and a Remote Backup Password if desired.
Advanced Settings Shared Folders (Access restrictions) To use Access Restrictions for a share, select Enable. Highlight groups or users in the All Groups/ Users column and use the left-pointing arrow buttons (located just to the left of each box) to move individual groups or users from the All Groups/Users column to the Read Only box (if you want to give them read access only) or all the way to the Writable box, if you want to give them full access to the share.
Advanced Settings Shared Folders (Service Setup) To allow FTP Access to TeraStation, choose Enable for FTP Server. To enable legacy AppleTalk support, choose Enable for AppleTalk Protocol. FTP Server Info: Enabling the FTP Server will allow users to connect to shares via FTP protocol. Their username and password is used for their login credentials, and they will only have access to shares that have read-only or writeable access to on the TeraStation.
Advanced Settings Group Management Groups allow for easier management of permissions in some networks, specifically networks with a lot of users in different departments. To Delete a group, put a check next to its name and click Delete. To add a group to your TeraStation, click Add. Add a name and a description to the Add New Group fields. Put checks next to each Member User that you want to be part of the group. Click Apply when your group is set up the way you want it.
Advanced Settings User Management TeraStation is preconfigured with two users, admin and guest, out of the box. The admin and guest user accounts cannot be deleted. To delete any other user, put a check next to their name and click Delete. To add a new user, click Add. The Add New User dialog will appear. Enter a User Name, Password, and User Description for the new user and click the Apply button.
Advanced Settings User Management (changing passwords) To change an account’s password, click on the name of the account under User Settings. Note: if a user name and password are used to log into a user’s windows computer or domain, the same user name and password should be used when creating the user’s account on the TeraStation, or problems accessing shared folders may occur. Enter the desired new password in both boxes and click Apply.
Advanced Settings Troubleshooting Multiple Shares When accessing multiple shares to a Windows PC, you may see this error message. This is caused by having multiple shares to the same resource using different login credentials. The error occurs when connecting to at least one secure, restricted share. Due to a constraint in Microsoft Windows, only one set of login credentials can access or map drive letters for a network resource such as the TeraStation.
Advanced Settings Mapping Multiple Shares When mapping any share, select the Connect using a different user name option. A login and password prompt will appear. Use the username and password required by any secure, restricted shares for all shares. All mapped shares on a single PC must use the same username and password! If only unrestricted shares are being mapped, then it’s not necessary to set a username and password for shares.
Advanced Settings Disk Backup To create a backup job, click on a Job Number. The Edit Backup Job dialog will appear.
Advanced Settings Disk Backup (Edit Backup Job) A Backup Job can run regularly on a daily or weekly schedule, or immediately by appropriate choices in the Backup Job Schedule field. Date and Time for the backup may be entered, and Encryption and Compression enabled or disabled. Enable Overwrite Backup to have each scheduled backup write over the previous backup, or Differential Backups to backup only files changed since the previous backup.
Advanced Settings Disk Backup (TeraStation List) The TeraStation list shows other TeraStations in your network that you can configure network backups to. Press Refresh to get a list of TeraStations on your network.
Advanced Settings Disk Backup (Add TeraStation) To add a remote TeraStation to your network, enter its numerical IP Address in the Remote TeraStation IP Address field and click the Add to List button. For remote TeraStation backups, make sure both firewalls are configured to allow traffic in and out of their networks. Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873 for backups with no encryption.
Advanced Settings Maintenance (Notification) If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notified of any disk events by email. To set this up, enable Mail Notification and enter the IP Address of your SMTP server* in the SMTP Server Address field. Select a Subject line for the emails (i.e. “TeraStation Status Report”) and enter the email address of each person you want to receive notification emails into a Recipient Mail Address field.
Advanced Settings Maintenance (UPS Settings) You may enable Synchronize with UPS and UPS Shutdown Conditions from this page. Consult your Uninterruptable Power Supply’s documentation for further information about setting up your UPS system. Buffalo Technology recommends the use of APC SmartUPS Serial Uninterruptable Power Supplies. Other UPSs may use different pin configurations. Compatibility cannot be guaranteed with other UPSs. See page 53 for more on the TeraStation’s UPS serial port.
Advanced Settings Maintenance (UPS Settings) This is TeraStation’s serial port pin assignment for serial UPS products.
Advanced Settings Maintenance (Alert Settings) Alerts can be configured on the TeraStation to make audible noises when a problem is detected. Along with the audible noise, alert emails will be sent out if Mail Notification was properly configured. Please select the features you would like to receive an audible sound alert from and then press the Apply button.
Advanced Settings Maintenance (Status LCD) The Status LCD Setup allows configuration for the LCD display on the front of TeraStation. Please select the type of information that the front panel should display from the LCD Display Items. Automatically Switch LCD Items tells the TeraStation to cycle through the selected display items every 10 seconds.
Advanced Settings Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely. Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation. The Restart Now button simply reboots the TeraStation, bringing it back to functionality after about 120 seconds.
Advanced Settings Maintenance (Initialization) Initialization is a reset procedure that restores all settings back to the default, out of box, configuration. All configuration, users, groups, and backup jobs are lost, but actual data and shares on the hard are NOT lost. If you want all data to be erased, reformat the drive.
System Status (System Information) This page shows you the System Information for your TeraStation. Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Pro. These must be executed from a Windows PC on the same network. Your router, switch, or hub should pass through ports 8873 and 22939 for this to work (most do).
Advanced Settings System Status (USB Details) This page shows you details on USB hard drives and UPSs plugged into your TeraStation.
Advanced Settings System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation.
Advanced Settings System Status (Network Information) This page shows you the System Information for your network connection.
System Status User Access Status This page shows you the current status of all active users on the TeraStation. It also shows users connected remotely via the FTP Server.
System Status Log Information This page displays system log information. Choose from the available variables and press the Select button to show you the logs for the variables you selected.
TeraStation Client Utility This is the TeraStation Client Utility. Installed on your PC, it allows you to access each of the TeraStations on your network. Click Refresh List to get tabs for each of your TeraStations. Each tab shows the Host Name, Workgroup, IP Address, and Subnet Mask of the associated TeraStation, as well as the version of firmware it’s running. With a TeraStation’s tab selected, you can click on the View Shares button to go directly to its root share.
TeraStation Client Utility IP Address Setup Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to acquire them automatically from a DHCP server. You’ll need the administrator password to use this screen. Press OK when you’re done.
Troubleshooting If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based configuration screens. Run a Disk Scan in the event of this error. If that does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it, so back up any data you can before formatting.
Troubleshooting DIAG LCD Codes: Error Code E00 E01 E02 E03 E04 E10 E11 E12 E13 E14 E15 E16 E17 E18 E19 E20 E21 E22 E23 Discription Alert MPU error: Main MPU is not responding. Error on DRAM DATA LIN Error on DRAM ADDRESS LINE Error on RTC CHIP Failed to load kernel (FLASH error) UPS AC LINE FAIL Error FAN Error: Fan rotation speed is low or fan is stopped. Cooling Error: Cooling by fan cannot catch up.
Replacing a Hard Drive Turn the key counter-clockwise to open drive door. Squeeze the tabs gently and swing the tray latch upward. The hard drive tray will now slide out.
Lower the drive carefully to the work surface. Gently push down on the two tabs to release the plug.
Pull the plug straight out to remove the drive. To remove the hard drive from its cage, set the assembly on a soft surface and remove these four screws.
Install a new hard drive by doing the same steps in reverse order: Begin by screwing the new hard drive into the cage. Plug the power/data connector into the hard drive. Slide the hard drive cage back into the TeraStation. Press the latch down to lock the hard drive cage in place.
Technical Specifications LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding Access Media: CSMA/CD Media Interface: RJ-45 USB Standard: USB 2.
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