HS-DTGL/R5 TeraStation User Manual

Advanced Settings

Troubleshooting Multiple Shares

Whenaddingmultipleshares,youmayseethis

error message.

Thisiscausedbyhavingmultiplesharestothe

same resource using different credentials. The

error occurs when connecting to at least one secure, restricted share.  Due to a constraint in

MicrosoftWindows,onlyonesetofcredentialscanmapdrivelettersforanetworkresurcesuchas

theTeraStation.Assuch,onlyoneusernameandpasswordcanbeusedwhilemappingadrive.If

unsecure,unrestrictedsharesaremappedandthenanattempttomapasecure,restrictedshare

occurs,thenthiserrorwilloccur.Topreventthis,youmustcreateallmappedsharesusingthe

sameloginandpasswordinformation.Please follow the steps on the next page to remedy this

problem.