User Manual TeraStation HS-DTGL/R5 www.buffalotech.com v2.
Introduction Congratulations on your new TeraStation! This user manual is intended to assist you in configuring it. If you run into difficulties or need additional help, feel free to contact our 24/7 Technical Support at (866) 752-6210 (USA & Canada only). Technical Support in Europe is available between the hours of 9am - 6pm (GMT) Monday through Thursday and 9am-4:30 pm (GMT) Friday for this product.
Table of Contents TeraStation Quick Setup....................................................4 TeraNavigator Setup..........................................................8 Accessing TeraStation Data from a PC.............................. 14 Accessing TeraStation Data from a Mac........................... 17 TeraStation Diagram........................................................ 21 Advanced Settings............................................................ 24 Basic Settings..........................
TeraStation Quick Setup Begin setting up your TeraStation by plugging your power cable and Ethernet cable into the back of the TeraStation as shown.
TeraStation Quick Setup Connect your cables Plug the power cord into a wall socket. Plug the other end of the Ethernet cable into a hub, router, or switch in your network.
TeraStation Quick Setup Make sure that the power switch on the rear of the TeraStation is in the ON position, with the “I” symbol pressed down. Press the power button on the front panel. The LED’s will swirl as your TeraStation boots up. After your TeraStation has completed booting up and the LED’s have ceased to swirl, check the LINK/ACT LED on the front of the TeraStation. If it’s lit, then your TeraStation is connected properly, and you can go on to page 8.
TeraStation Quick Setup The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable, so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo Technology doesn’t recommend connecting the TeraStation directly to a PC. Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’s picture). If it’s lit, go to page 8 to continue setting up TeraStation.
TeraNavigator Setup Insert the TeraNavigator CD into your PC’s CD-ROM drive. Setup should automatically launch. If it does not, manually launch setup.exe by pressing the Start menu and selecting the Run... option. When the Run dialog opens, type d:\setup.exe (where d is the drive letter of your CD-ROM drive). Press OK to continue.
TeraNavigator Setup TeraNavigator is now running. Please press the Install Client Utility icon, and then Start. When installation is finished, press Launch.
TeraNavigator Setup The TeraStation Client Utility allows you to easily configure TeraStation’s network settings. The tabs show the names of available TeraStations. If you have more than one TeraStation on the network, click the tab of the one you want to select it. While a TeraStation’s tab is selected, its IP Address is visible and the View Shares button will take you directly to its network shares and folders. See page 69 for more information on TeraStation Client Utility.
TeraNavigator Setup This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password. Press the OK button when finished. User name: admin Password: password See page 44 to change your password. If you’ve forgotten your password, see page 64. If this login prompt does not appear, your DHCP server may not be functioning correctly.
TeraNavigator Setup You are now logged in to the TeraStation Management Utility. Bookmark this page in your browser so it can be easily accessed for future configuration changes. You can also get here by typing http://TERASTATION_NAME into a Web browser, where TERASTATION_NAME is the name of your TeraStation that you set on page 13. For detailed explanations of each menu and setting, please refer to the Advanced Settings section (starting on page 24) of this manual.
TeraNavigator Setup Here on the Basic page, begin by changing the name of your TeraStation in the TeraStation Hostname field. A friendly, easy-to-remember name is recommended. The name cannot contain any spaces or special characters. Alphanumeric characters, hyphens, and underscores are allowed. A short description of the TeraStation can be entered into the TeraStation Description field. You’ll then see this description in Network Neighborhood on Windows machines.
TeraNavigator Setup Congratulations! You’ve completed basic setup. For more detail on the other settings available in your TeraStation, turn to Advanced Settings, beginning on page 24. To access TeraStation data: Press the Start menu, select the Run... option. When the Run dialog opens, type \\TeraStation_ Name (where ‘TeraStation_Name” is the TeraStation Hostname set on page 13). Press the OK button to continue.
Accessing TeraStation Data from a PC TeraStation’s root directory will appear. You will see all of the configured shares, including share, the preconfigured data folder. All users can read and write to all folders unless otherwise configured. To set up security and password protection, or add other shares to your TeraStation, please refer to pages 38 - 40 of this manual. To change your RAID configuration, see pages 29 - 32. To setup a printer see the Printers section beginning on page 45.
Accessing TeraStation Data from a PC From the TeraStation’s Root Directory screen (see page 15), click the Tools pull down menu and select Map Network Drive; Map Network Drive will run. Select the drive letter you would like to map from the Drive: pull down menu.
Accessing TeraStation Data from a Mac If your Mac does not automatically detect your TeraStation’s Share folder and put it on your desktop, you will need to add the TeraStation to the Mac’s server list. Begin by clicking Go, and then choose Connect to Server. In the Server Address field, enter your TeraStation’s IP address in the form smb:// ipaddress (where “ipaddress” is your TeraStation’s IP address), and click Connect. If you don’t know your TeraStation’s IP address, see page 19.
Accessing TeraStation Data from a Mac Select Guest and click on Connect. Select the volume that you want to mount, such as share or share-mac, from the list of folders on the TeraStation. The share will open. A link to the shared folder will appear on your desktop.
Accessing TeraStation Data from a Mac If you don’t know your TeraStation’s IP address, there are several ways to get it. One simple method is to use the TeraStation client utility (included on your CD) to find your TeraStation(s). Just click on the tab for your TeraStation and you’ll be able to read its IP address. You must have a Windows PC running on the network to use the TeraStation client. See page 69 for more on the TeraStation client utility.
TeraStation Expansion TeraStation has four USB 2.0 ports, two on the front panel and two on the rear. These ports can be used for adding external USB Hard Drives or a USB Printer. TeraStation will then share the USB devices, allowing everyone on the network to use them. Up to four external USB hard drives, or one printer and three hard drives, may be added to TeraStation. To connect a USB printer or hard drive to TeraStation, simply plug it into one of the four USB Ports.
TeraStation Diagram 1. Power Button – Press and release the Power Button to turn the TeraStation on. Hold it down for 3 seconds to turn the TeraStation off. 2. USB Ports – USB ports on both front and rear panels of the TeraStation may be used to connect USB hard drives, a printer, or an additional TeraStation to your TeraStation. See TeraStation Expansion on page 20 for more information on using TeraStation’s USB ports. 3.
TeraStation Diagram 11. Diagnostic LED – The Diagnostic LED may flash when the TeraStation encounters an error. In this event, please contact our 24/7 technical support at (866) 752-6210 (USA & Canada only; see page 71 for European tech support information). 12. Power – This LED glows a steady green while the TeraStation is operating normally. It blinks quickly during bootup and shutdown, and slowly while the TeraStation is in sleep mode. 13.
TeraStation Diagram 18. UPS interface – An Uninterruptable Power Supply can use this interface to safely shut down your TeraStation in the event of a power failure. This interface is non-LPS. DP-1, DP-1P, DP-2, or DP-2P cables may be used to connect to the UPS. 19. 10/100/100 Mbps Ethernet Port – Use this port to connect your TeraStation to a switch, a router, or another computer. The port is autosensing, so either a conventional Ethernet cable or a crossover Ethernet cable may be used. 20.
Advanced Settings Browser Management Tool - Home Welcome to Advanced Settings! We’ll discuss the many adjustments you can make to your TeraStation. Begin by bringing up the Browser Management screen that you bookmarked on page 12. You are now at Home. Notice that Home is lit up in yellow in the screenshot to the left. You can return to this page at any time by clicking on Home from the menu at the left of your Browser Management screen.
Advanced Settings Basic You may modify your TeraStation’s hostname and description under Hostname Setup. Make sure that the date and time are correct in Date and Time Setup. To synchronize time settings with those in your computer, press Use Local Time. To have your system time automatically set by an NTP server, enable NTP Server and enter an IP address for the NTP server. Ensure that both the Display Language and the Windows Client Language are set to languages that you’re comfortable with.
Advanced Settings Network (IP Address Properties) In most networks, TeraStation will get its IP address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP address is not set manually, it will default to address of the form 192.168. xxx.xxx, where each xxx is a number from 1254, with subnet mask 255.255.0.0. The TeraStation’s IP Address, Subnet Mask, Default Gateway Address, and DNS Server address may all be entered manually under IP Address Properties.
Advanced Settings Network (Workgroup/Domain) To make your TeraStation a member of a workgroup or domain, enter the appropriate information into the fields on this page and click Apply. If the TeraStation is to be part of a Windows Domain, the TeraStation should be added beforehand to the Domain Controller with a computer account in Server Manager.
Advanced Settings Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Configuration at left.
Note on RAID Arrays TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four hard drives in your TeraStation. RAID may be configured several ways: RAID Spanning - All four drives are striped into one large drive, giving the maximum capacity for your TeraStation. This size is the one listed on your TeraStation’s box and shows the total capacity of the TeraStation with no data used for redundancy.
Advanced Settings Disk Management (RAID Configuration) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Configuration. You may also disable RAID Array Error Detection Response from this page. Normally, this is set to automatically shut down the RAID array when an error is detected.
Advanced Settings Disk Management (RAID Configuration) A configured RAID array may be deleted by pushing the Delete RAID Array button. This will free up all hard drives listed under Disk Structure. To configure an unconfigured array, put checks next to the hard disks you want included in the array (under Disk Structure) and choose your RAID mode. Click Setup RAID Array when ready. It may take several minutes to complete setting up the RAID array. When it’s finished, a Disk Check will run.
Advanced Settings Disk Management (Disk Check) When RAID Configuration is done, you’ll see this screen. To configure a new array, click on RAID Array # and go back to the bottom of page 31. To set up shares turn to page 38.
Advanced Settings Disk Management (RAID Configuration) You’ll see this screen when your new RAID Array is completely configured. Click on Shared Folders and turn to page 38 to begin setting up shares on your TeraStation.
Advanced Settings Disk Management (USB Settings) If you’ve plugged an external USB hard drive into one of the USB ports on your TeraStation, you may set it up from this page. Click on its name under USB Disk Setup to begin.
Advanced Settings Disk Management (USB hard drive setup) From here you can see your USB hard drive’s setup information. If the hard drive’s information isn’t displayed properly, try restarting your USB hard drive and then restarting your TeraStation. Some USB hard drives must be reformatted from within TeraStation before they can be assigned shares. Press Format USB Disk, or choose Disk Format from the left-side menu, to begin reformatting your USB hard disk.
Advanced Settings Disk Management (Disk Check) To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive or array that you want to check from the Target Disk dropbox and click the Select Target button.
Advanced Settings Disk Management (Disk Format) To format a hard drive or array, select it from the Target Disk dropbox. Choose the file system desired from the File System dropbox (internal drives can only be formatted with XFS). Note that FAT32 has a 4 gigabyte file size limit. If you choose FAT32 for your file system, you will not be able to store files larger than 4 gigabytes on the drive. Buffalo Technology recommends the XFS file system. Press Select Target Disk when done.
Advanced Settings Shared Folders To begin setting up shares on your TeraStation, select Shared Folders from the left side menu, and then click the Add button under Shared Folders Setup.
Advanced Settings Add a new Shared Folder To add a new shared folder, enter a name for it in the Shared Folder Name box and choose which Disk Space it will reside in. You may also choose which operating systems the share will support by putting the appropriate checks next to Shared Folder OS Support, and whether the share supports the Recycle Bin by putting a dot next to Enable or Disable. Enter a Shared Folder Description and a Remote Backup Password if you desire.
Advanced Settings Shared Folders (Access restrictions) To use Access Restrictions for a share, put a dot next to Enable. Highlight groups or users in the All Groups/ Users column and use the left-pointing arrow buttons (located just to the left of each box) to move individual groups or users from the All Groups/Users column to the Read Only box (if you want to give them read access only) or all the way to the Writable box, if you want to give them full access to the share.
Advanced Settings Shared Folders (Anonymous FTP Setup) To allow Anonymous FTP, choose Enable for Anonymous FTP Server. Select a folder to share from the Anonymous User Public Shared Folder (only one folder may be shared by anonymous FTP) and choose whether you want the share to be Writable, or Read Only. Click the Apply button to set up anonymous FTP. If FTP Server is disabled in the Basic window, this page will not be accessible. Anonymous FTP mode uses port 8021 (i.e. ftp://IP Address:8021).
Advanced Settings Group Management To Delete a group, put a check next to its name and click Delete. To add a group to your TeraStation, click Add. Add a name and a description to the Add New Group fields. Put checks next to each Member User that you want to be part of the group. Click Apply when your group is set up the way you want it.
Advanced Settings User Management TeraStation is preconfigured with two users, admin and guest, out of the box. The guest account allows network users login access so that they can clear the print que. It has no password. The admin and guest user accounts cannot be deleted. To delete any other user, put a check next to their name and click Delete. To add a new user, click Add. The Add New User dialog will appear.
Advanced Settings User Management (changing passwords) To change an account’s password, click on the name of the account under User Settings. Note: if a user name and password are used to log into user’s windows computer or domain, the same user name and password should be used when creating the user’s account on the TeraStation, or problems accessing shared folders may occur. Enter the desired new password in both boxes and click Apply.
Advanced Settings Troubleshooting Multiple Shares When adding multiple shares, you may see this error message. This is caused by having multiple shares to the same resource using different credentials. The error occurs when connecting to at least one secure, restricted share. Due to a constraint in Microsoft Windows, only one set of credentials can map drive letters for a network resurce such as the TeraStation. As such, only one username and password can be used while mapping a drive.
Advanced Settings Mapping Multiple Shares When mapping any share, select the Connect using a different user name option. A login and password prompt will appear. Use the username and password required by any secure, restricted shares for all shares. All mapped shares must use the same username and password! If only unrestricted shares are being mapped, then it’s not necessary to set a username and password for shares.
Print Server (Settings) A USB printer, plugged into a USB port on either the front or the rear of your TeraStation, may be used as a Windows Print Server and/or an Apple Print Server on your network by choosing Enable on this page as appropriate and then clicking Apply. TeraStation supports most PostScript printers. It doesn’t support bi-directional printers. Non-PostScript printers are not supported by Buffalo.
USB Settings Print Server - Printer Share Installation If TeraStation is set up to share your printer (page 45), you can easily add the printer to any Windows PC on your network. Follow these steps for each PC that you want to be able to access the printer. Access the TeraStation by pressing Start, selecting the Run... option, and entering \\TeraStation_Name (where TeraStation_ Name is the name you set on page 21). Press the OK button when finished. Right click on the lp icon and select Connect.
USB Settings Print Server - Printer Share Installation (continued) The Add Printer Wizard will launch. Select the proper driver for your printer. If your printer is not in the list, you’ll have to insert the CD that came with your printer into your PC’s CD-ROM drive and press the Have Disk button. Refer to your printer documentation for further information on installing your printer if necessary. Press OK to finish.
Advanced Settings Print Server (Delete Print Queue) If a corrupt print job is sent to a printer, printing may suddenly fail. If your print jobs seem to be locked up, clearing the print queue may resolve the issue. To execute the Delete Print Queue program, press the Delete button. This will clear all current print jobs. Users will have to re-send any incomplete print jobs to the printer.
Advanced Settings Disk Backup To create a backup job, click on an underlined Job Number. The Edit Backup Job dialog will appear. If the Disk Sleep function is enabled, disable it (page 61) before creating a backup job.
Advanced Settings Disk Backup (Edit Backup Job) A Backup Job can run regularly on a daily or weekly schedule, or immediately by appropriate choices in the Backup Job Schedule field. Date and Time for the backup may be entered, and Encryption and Compression enabled or disabled. Enable Overwrite Backup to have each scheduled backup write over the previous backup, or Differential Backups to backup only files changed since the previous backup.
Advanced Settings Disk Backup (TeraStation List) Press Refresh to get a list of TeraStations on your network. Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873 for backups with no encryption.
Advanced Settings Disk Backup (Add TeraStation) To add a TeraStation to your network, enter its numerical IP address in the Remote TeraStation IP Address field and click the Add to List button.
PCast and DLNA Settings To access PCast and DLNA settings, click PCast in the left-side menu. PCast and DLNA are special services that can run within TeraStation, allowing it to be a media server for LinkTheater or other digital multimedia players. The LinkTheater product is a media player that connects to your television and streams multimedia content. The PCast service allows you to stream any multimedia content directly from TeraStation Home Server to the LinkTheater.
PCast and DLNA Settings Media Servers: The Media Server Function will need to be enabled for this function to work. If you do not own a LinkTheater or DLNA media player than disabling this feature is recommended. Media Folder: The Media Folder specifies which shared folder to share with the media player(s). All of the multimedia files inside this shared folder will be available to the media player(s). NOTE: At this time, only one shared folder can be accessed.
PCast Settings - Choose Devices Get to this page by clicking Choose Devices on the previous page. Search for DLNA Client: This will show a list of all clients that can connect to the TeraStation media server. For any that you want to have access, put a checkmark next to their MAC address and click Allow Access. You can deny access to any DLNA client by checking it and clicking Deny Access.
Advanced Settings Maintenance (Notification) If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notified of any disk events by email. To set this up, enable Mail Notification and enter the IP address of your SMTP server* in the SMTP Server Address field. Select a Subject line for the emails (i.e. “TeraStation report”) and enter the email address of each person you want to receive notification emails into a Recipient Mail Address field.
Advanced Settings Maintenance (UPS Settings) You may enable Synchronize with UPS and UPS Automatic Shutdown from this page. Consult your Uninterruptable Power Supply’s documentation for further information about setting up your UPS system. TeraStation’s UPS interface is serial. USB-type UPS interfaces are not currently supported. See pages 23 and 60 for more information on TeraStation’s UPS interface.
Advanced Settings UPS/Maintenance port See below for connector pin(UPS assignment. Maintenance Details) Pin 1 2 3 4 5 6 7 8 9 Signal NC RXD TXD NC GND NC NC NC NC This is the connector pin assignment for the UPS serial port on the TeraStation.
Advanced Settings Maintenance (Disk Sleep Function) If there are regular periods when your TeraStation is not in use, you may want to schedule disk sleeping. Enable Disk Sleep, select the time that you want to initiate sleep mode, and select the time that you want the TeraStation to “wake up” and resume normal operation. Click Apply. To avoid conflicts, do not use the Disk Sleep Function concurrently with Disk Backup.
Advanced Settings Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely.
Advanced Settings Maintenance (Initialization) The INIT button on the rear of your TeraStation normally returns the TeraStation to factory settings when held down for 15 seconds. This affects Admin Password, Ethernet Frame Size, and IP Address. If the Remain option has been selected on the screen below, then the Admin Password will not be reset when the INIT button is held down.
Advanced Settings System Status (System Information) This page shows you the System Information for your TeraStation.
Advanced Settings System Status (USB Details) This page shows you details on USB hard drives and printers plugged into your TeraStation.
Advanced Settings System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation.
Advanced Settings System Status (Network Information) This page shows you the System Information for your network connection.
System Status User Access Status This page shows you the current status of all users on the system.
TeraStation Client Utility This is the TeraStation Client Utility. Installed on your PC, it allows you to access each of the TeraStations on your network. Click Refresh List to get tabs for each of your TeraStations. Each tab shows the Host Name, Workgroup, IP Address, and Subnet Mask of the associated TeraStation, as well as the version of firmware it’s running. With a TeraStation’s tab selected, you can click on the View Shares button to go directly to its root share.
TeraStation Client Utility IP Address Setup Here, you may enter your IP address and Subnet Mask manually, or enable your TeraStation to acquire them automatically from a DHCP server. You’ll need the administrator password to use this screen. Press OK when you’re done.
Troubleshooting If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based configuration screens. Run a ‘Normal’ Disk Scan in the event of this error. If that doesn’t work, try running a ‘Thorough’ Disk Scan. Additionally, if that still does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it so back up any data you can before formatting.
Troubleshooting Should a Hard Drive Fail: When using RAID1 or RAID5 - The failed drive will have a red light blinking in the STATUS/FULL position of the front display. If you need to determine which drive has failed, restart the TeraStation and watch which disk LED illuminates red. After replacing the failed drive, RAID will restore your array. When using Standard Mode - The failed drive will have a red light blinking in the STATUS/FULL position of the front display.
Replacing a Hard Drive If a STATUS/FULL LED is blinking, note the drive number before continuing. Use a clean, padded work area to dissassemble your TeraStation. You’ll need a #2 phillips screwdriver. You will be removing and replacing a total of 22 screws to replace a hard drive, so keep each screw that you remove carefully in a safe place. Be careful not to drop the TeraStation, or cut yourself on sharp interior metal parts.
Replacing a Hard Drive 3 Remove the 3 screws from the rear panel as shown. M3 Screw 4mm 4 Remove the cover by sliding it towards the rear of the TeraStation. 5 Remove the front panel by removing the 4 screws on the sides of the TeraStation that hold it in place. M2.5 Screw 2.
Replacing a Hard Drive 6 Unplug and detach the LED cable at the point indicated. 7 Remove the three screws from the side panel. M3 Screw 4mm 8 Remove the indicated screw from the base panel.
Replacing a Hard Drive 9 The side panel can be opened towards the front of the TeraStation. 10 Unplug the power and hard drive cables from the motherboard. 11 Remove the three screws as indicated from the hard drive chassis.
Replacing a Hard Drive 12 Place the TeraStation on its base and slide out the hard drive chassis. 13 Remove the power plugs from all four hard drives.
Replacing a Hard Drive 14 Remove the 4 screws from the sides of the failed hard drive. Note that the hard drive chassis is marked with numbers corresponding to the drive numbers on the front display. 4mm HD screw (note that the threads are coarser than the M3 screws; please do not get them mixed up!) 15 Remove the failed hard drive from the chassis. 16 Install the replacement hard drive.
Replacing a Hard Drive 17 Reassembly is the reverse of dissassembly. 18 Reconnect cables and power to your TeraStation. 19 Login to the TeraStation’s Web-based configuration tool. 20 Click the error link on the first page of the management interface. 21 Follow the steps shown in the manager to rebuild the RAID Array. The TeraStation should now be back in the state it was prior to the hard drive failure. If you were using RAID 5 or RAID 1, your data should be restored.
Technical Specifications LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding Access Media: CSMA/CD Media Interface: RJ-45 USB Standard: USB 2.0 Hi-Speed (HS) Full-Speed (FS) Low-Speed (LS) USB Connector: USB A Connector (4) Data Transmission Speed: Max: 480 Mbps (HS Mode) Max: 12 Mbps (FS Mode) UPS: UPS Compatible (Serial port connection) Power Consumption: 17W Maximum Dimensions: 6.
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