User guide

3231
Repair or replacement may involve the use of functionally equivalent reconditioned unit. ø will return repaired
Products or replacement Products to the Customer in good working condition. All replaced faulty parts or
components will become the property of ø.
5. If ø repairs or replaces any Products, the repaired or replaced Products shall continue to be warranted for the
remaining time of the original Warranty Period or for three (3) months from the date of repair or replacement,
whichever is longer.
6. Before returning any Device, you are responsible for ensuring that you back up data and remove any personal
information from the Device. ø is not responsible for any loss of data or removable storage media.
7. THIS WARRANTY SHALL NOT APPLY IN THE FOLLOWING CIRCUMSTANCES:
a. ø or its authorised agent was not notified by the Customer of the defect within fourteen (14) days after the
appearance of the defect within the Warranty Period; or
b. the Products were not returned to ø or its authorised service agent within (30) days after the appearance of the
defect within the Warranty Period; or
c. deterioration of the Products due to normal wear and tear; or
d. use other than in accordance with the user manual; rough handling; exposure to moisture; dampness or extreme
thermal or environmental conditions or a rapid change in such
conditions; corrosion; oxidation; unauthorised modifications or connections; unauthorised opening or repair; repair
by use of unauthorised spare parts; accidents; forces of nature; or other actions beyond the reasonable control of
ø (including but not limited to deficiencies in consumable parts, such as batteries which all by their nature have a
limited lifetime, and breakage or damage to the camera lens) unless the defect was caused directly by defects in
materials or workmanship. This Limited Warranty does not cover physical damage to the surface of the Products
including cracks or scratches on the LCD screen or camera lens; or
e. the Product serial number or IMEI number has been removed, defaced, altered or is illegible; or
f. the defect was caused by a defective function of the cellular network; or
g. the defeat was caused by the fact that the Products were used with or connected to an accessory not approved
or provided by ø or used in other than its intended use and where it can be shown by ø that such defect is not
the fault of the Products.
h. repairs performed by service centres that have not been authorised by ø.
8. In the event of Product failure, the customer should take the following actions:
a. Refer to the user manual in order to identify and possibly correct the problem.
b. If the problem cannot be resolved by reference to the user manual the Customer should return the Product to the
place where it was purchased.