User guide

1817
We’ll also send you an email when your next
bill is ready to view online. Your monthly bill
date will be the date of your email.
If you’re a business customer, you can see your
bill at o2.co.uk/business. Sign in or register for
My O2 Account, then choose My Bill Analysis.
Your bill date is the same for everyone on
your account. If your business doesn’t have an
account, your bill date will be about a day after
you bought mobile broadband.
Understanding your bill
Once you’ve signed your contract, it takes us
a few days to set up your bill. This means your
first bill covers a slightly longer period than
your other bills, so it will have a few extra days’
charges on it (the time between you buying
your dongle and us setting up your bill).
Checking your data usage
Your mobile broadband comes with a monthly
allowance on the O
2
network as part of your
contract.
On the Mobile Broadband Manager under the
Data Fuel Gauge, you’ll see how much of your
data allowance you’ve used up. You can also check
how much data you’ve used through My O2.
1. Go to o2.co.uk
2. Sign in with your mobile broadband
username and password.
3. Click My O2 > View bill / balance
4. Click Data in the My allowances section
to see your total data allowance, how
much you’ve used and how much you
have left.
Tip: Your data usage is updated every 30
minutes on your My O2 page.
For a more detailed view of your data usage
click View recent charges details in the My
recent charges section.
When you’ve nearly used up your data we’ll
send you a text, you’ll see this in the Messages
section of the Mobile Broadband Manager.
For more information on receiving text
messages go to page 23.
Extra charges
We recommend using wifi or your home
broadband network to download large files.
If you use up your monthly data allowance
before your next bill date you will need to buy
additional data Bolt Ons.
1. Go to o2.co.uk
2. Sign in with your mobile broadband
username and password.