User guide

Common questions 21
Q
I don’t have an Ethernet port. Can I still connect to the Hub using a cable?
You can use an Ethernet (wired) or wireless connection with your Hub. If your computer
doesn’t have an Ethernet port, you can add one by using a USB to Ethernet adapter
or, for a desktop computer, a PCI Ethernet card. You can buy an adapter or card at a
computer shop or www.bt.com/shop
Q
What do I do if a dial-up networking window appears when trying to
connect to the internet?
Windows XP/Vista Windows 7 Mac OS X
1 Go to Start and click
Control Panel then click
Internet Options
2 Click the Connections tab
3 Select Never dial a
connection
4 Click LAN Settings…
5 Tick Automatically
detect settings
6 Click OK twice
1 Go to Start and click
Control Panel then click
Network and Internet,
followed by Internet
Options
2 Click the Connections tab
3 Select Never dial a
connection
4 Click LAN Settings…
5 Tick Automatically
detect settings
6 Click OK twice
1 Open System Preferences
then Network to show:
Network Port
Configurations
2 Drag Internal Modem to
the bottom of the list,
or ‘untick’ it to make it
inactive
Once you’ve successfully connected your computer to the internet, you’re ready to
continue your set-up and explore BT Total Broadband’s great features, including
security, email and more. Please go to www.bt.com/start