User guide

Common questions 19
6 Open your web browser – you should be on the internet. If you can’t connect to
the internet, please restart your computer and try these steps again – or follow any
related on-screen troubleshooting instructions.
If a dial-up window appears, see page 21.
7 Congratulations – you’re now connected to BT Total Broadband using your
BT Home Hub. To continue set-up and explore BT Total Broadband’s great features,
including security, email and more, go to www.bt.com/start
B I want to connect my games console or other device using wireless
Find your Hub’s wireless settings on your Hub’s pull-out and type them into your wireless
device when asked. Then simply follow your device’s wireless set-up instructions.
You shouldn’t need to make any changes to your Hub – the connection should start
working straight away.
For detailed instructions on most games consoles and popular wireless devices,
go to www.bt.com/start
If your device doesn’t support WPA connection, see ‘How do I change my Hub to
accept WEP wireless connections?’ on page 25.
C I want to connect my computer using the Ethernet cable
1 Check that your computer has a spare Ethernet port. This is a small socket on
the back or side of your computer and is usually marked LAN, Ethernet,
or
. If you aren’t sure, check the information supplied with your computer.
If you don’t have an Ethernet port, see page 21.
2 Plug one end of the Ethernet cable (yellow ends) into one of your Hub’s yellow
Ethernet sockets.