Specifications

Remove the BT Recording Agent
Stop the Agent on Windows NT
To stop the BT Recording agent on a Windows NT system, you can use
Add/Remove Programs to uninstall it, or use the following procedure. When
you stop the agent, it no longer records application activity on the target
system.
To stop the BT Recording agent on Windows NT
1. From the desktop of the client system, select Start, Settings, Control
Panel.
2. Double-click Services.
3. Click Application Response Agent Proxy.
4. Click Stop.
5. Click Startup.
6. For Startup Type, select Disabled.
7. Click OK.
Stop the Agent on Windows 95/98/Me
Use Add/Remove Programs to stop the BT Recording agent on Windows 95 or
98 systems. When you remove the agent, it no longer records application
activity on the client system.
To stop the BT Recording agent on Windows 95/98
1. From the desktop of the client system, select Start, Settings, Control
Panel.
2. Double-click Add/Remove Programs.
3. Select Application Response Agent.
4. Click Remove.
Remove the BT Recording Agent
If you installed the BT Recording agent on a system and now want to install
the AR agent, you must first remove the BT Recording agent. This ensures
that existing registry settings are also removed, so they do not interfere with
the proper functioning of the AR agent.
To remove the BT Recording agent
1. Download the AR Agent Publisher, as follows:
Set Up the Recording Agent 49