Specifications

Stop Event Recording
Stop Recording for the AR Agent
Use this procedure to stop the recording of events by the AR agent.
Note: After performing the final task of your last transaction, wait about one
minute before you stop recording for the AR agent. This ensures that the AR
agent finishes recording all events related to the transaction.
To stop recording
1. Log in to the eHealth Web interface using the admin user account.
2. On the Systems & Apps page, click Application Response in the left frame.
3. Click Agents.
4. In the agent list, click the name of the agent that is currently recording.
5. On the Agent Properties page, click Stop Event Recording.
6. Click Apply.
The AR agent stops recording events almost immediately.
Stop the BT Recording Agent
To stop the BT Recording agent, you can either uninstall it using Add/Remove
Programs, or stop the Application Response Agent Proxy service. The
recommended method of stopping the service differs based on the operating
system. Click a link below for the instructions to stop the BT Recording agent
for your operating system.
Note: After performing the final task of your last transaction, wait about one
minute before you stop the BT Recording agent. This ensures that the agent
finishes recording all events related to the transaction.
Stop the Agent on Windows XP
To stop the BT Recording agent on a Windows XP system, you can use
Add/Remove Programs to uninstall it, or use the following procedure. When
you stop the agent, it no longer records application activity on the target
system.
To stop the BT Recording agent on Windows XP
1. From the desktop of the client system, select Start, Control Panel.
2. Click Performance and Maintenance.
3. Double-click Administrative Tools.
4. Double-click Services.
Set Up the Recording Agent 47