Specifications

Record Terminal Server Applications
If you have already installed the AR agent, you do not need to install the BT
Recording agent. Instead, enable recording for the AR agent.
To install the BT Recording agent
1. On the system where you installed BT Studio, navigate to the root BT
Studio directory (such as C:\ehealth\BTStudio) and locate the
RecAgent.exe file.
2. Copy RecAgent.exe to the target system.
3. If you are installing the BT Recording agent on a Windows NT, 2000, 2003,
or XP system, log on to the target system using the administrator account
or a user account with local administrative privileges.
4. If you will be recording events for a terminal server application (such as
one managed using Citrix), define EventLogSetting to limit the application
activity that is recorded.
5. Double-click RecAgent.exe to start the installation program for the BT
Recording agent.
6. Follow the program instructions to install the BT Recording agent. You may
need to restart the system after installing the BT Recording agent; the
installation program informs you if this is required.
7. When the installation is complete, the BT Recording agent immediately
begins to record application activity in the event log file. By default, this
file is named events.btl, and it is located in the same directory as the BT
Recording agent. The agent continues to record application activity until
you stop it.
Note: To reduce the size of the event log file and to avoid collecting undesired
information, enable recording for only short periods while the application is
used to perform the transactions to monitor. Stop recording as soon as you
have collected the desired data.
Record Terminal Server Applications
You can use BT Studio to develop rule sets for terminal server applications,
such as applications that are managed using Citrix
®
Metaframe™. In general,
the process is the same as that described for client/server applications.
For terminal server applications, however, the recording agent must reside on
the terminal server (the Citrix server). Because that system may service many
users, the event log will (by default) contain information for all users or
sessions. To narrow the scope of the event log to events generated by one or
a few users or sessions, you must specify a filter for the recording agent
before recording events. You specify a filter by changing the value of
EventLogSetting. The method for defining EventLogSetting depends on which
44 BTStudio Administration Guide