Specifications

Chapter 4: Set Up the Recording Agent
Before using BT Studio to define rule sets, you must record the application
activity occurring on a client system (the computer where the application client
software resides). You record this activity using a recording agent.
As soon as you set up the recording agent on the client system, it immediately
begins to record all application activity in the event log file. To ensure that the
event log contains useful information, close all applications now, before setting
up the recording agent.
The recording agent can be either of the following:

The AR agent with recording enabled. If you already have installed
Application Response (AR) agents, enable recording for an AR agent that
resides on a client system where you can perform the transactions to
monitor. AR agents require software licenses, and you can use the eHealth
Web interface to manage them.

The BT Recording agent. If AR agents have not yet been installed, you can
install the BT Recording agent to record transactions on a client system.
BT Recording agents do not require software licenses, and you cannot use
the eHealth Web interface to manage them.
You can install either the BT Recording agent or the AR agent on a system;
you cannot install both agents on the same system.
Note: To reduce the size of the event log file and to reduce any undesired
information in BT Studio, you should enable recording for only short periods
while the application is used to perform the transactions to monitor. Stop
recording as soon as you have collected the desired data.
This section contains the following topics:
Enable Recording for the AR Agent
(see page 41)
Requirements for the BT Recording Agent
(see page 42)
Install the BT Recording Agent
(see page 43)
Record Terminal Server Applications
(see page 44)
Stop Event Recording
(see page 46)
Remove the BT Recording Agent
(see page 49)
Enable Recording for the AR Agent
If you have already installed the Application Response (AR) agent on a client
system, enable recording for the AR agent as follows. Once enabled, the agent
continues to record events until you disable recording.
Set Up the Recording Agent 41