Specifications

Upgrade Monitored Applications

Whenever you upgrade a monitored application or its operating system, you

need to make sure that the existing application rules will correctly recognize

transactions for the new version. If you write transaction rules that include

object IDs, it is likely that the transaction rules will not work for an application

upgrade. If relevant windows or dialog boxes have changed, their object IDs

have also probably changed, and you must update the transaction rules to

reflect these changes.

To test application rules for a new application version

1. Use the upgraded version of the application (or operating system) to

generate a new event log file for the monitored transactions.

2. Use BT Studio to test the existing rules against event log file.

3. If BT Studio cannot recognize the transactions, do the following:

a. Refine the rules to accommodate the changes.

b. Test the rules, save the changes, and upload them.

If you plan to monitor two or more versions of an application, you can write

transaction rules using choice statements or another technique to ensure that

transactions are recognized properly, regardless of which application version is

in use.

Update Application Rule Sets

Suppose you have already defined transaction rules for an application and

uploaded the rule set to Application Response. Now you want to monitor an

additional transaction, or you need to refine the transaction rules to monitor

transactions more accurately. To update an application rule set, use the

following process.

To update an application rule set

1. Make sure that the application and its servers are properly defined in

Application Response, and back up the current configuration files.

2. Generate an event log file that includes application activity for the

transactions whose rules you want to add or modify.

3. Download the AR Configuration into BT Studio. By downloading the entire

configuration file, you ensure that BT Studio has the same application and

server configuration information as Application Response, as well as copies

of the latest rule sets.

4. In the events pane of BT Studio, do the following:

a. Open the event log file.

26 BTStudio Administration Guide