User guide
35Section
BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464
Problems Possible cause
No display appears. The batteries may be flat or dead.
Recharge or replace the batteries, see page 7.
No dial tone. Is the telephone line cord plugged into the telephone
wall socket?
Check that the base station is connected to the mains
power and switched on.
You cannot link up with Is the display flashing the icon? The mains power
the base station. cable may not be connected at the base or switched on.
Are you in range of the base? Move closer to the base.
The batteries could be low or flat. Recharge or replace
the batteries.
Help 35
Many common problems are caused by the telephone and power cables being incorrectly
connected, not connected at all, or the power being turned off.
Please check that your BT Studio 500 has been correctly set up, see page 6, before
ringing the BT Studio 500 Helpline.
Phone
5464 BT Studio 500/Twin UG [3] 15/8/03 9:51 AM Page 35