5464 BT Studio 500/Twin UG [3] 14/8/03 4:05 PM Page 1 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 User Guide BT STUDIO 500 BT STUDIO 500 TWIN
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 2 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Section Welcome… to your BT Studio 500 Digital Cordless Telephone Answering Machine 12 minutes digital recording time with a capacity for up to 59 messages. Access your messages from any other modern telephone. Use Caller Display and the calls list to see who is calling before you pick up the phone and keep track of incoming calls.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 3 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Section This User Guide provides you with all the information you need to get the most from your phone. Additional instructions are included for the BT Studio 500 Twin. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 4 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 4 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . .6 Setting up the base . . . . . . . . . . . . . .6 Setting up the charger . . . . . . . . . . . .8 Caller Display and the calls list View, dial and delete entries in the calls list . . . . . . . . . . . . . . . . . . . .18 Exit the calls list . . . . . . . . . . . . . . . . .
464 BT Studio 500/Twin UG [3] 15/8/03 9:48 AM Page 5 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 In this guide Change the security PIN . . . . . . . . . . .29 Operating your answering machine from another phone . . . . . . . . . . . . . .30 Outgoing message menu . . . . . . . . . .32 Switchboard use Switchboard compatibility . . . . . . . . . .33 Switchboard external line access code . .33 Recall . . . . . . . . . . . . . . . . . . . . . . . .34 Help . . . . . . . . . . . . .
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 6 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 6 Getting started If you have purchased the BT Studio 500 Twin please follow instructions A and B . WARNING Do not place your BT Studio 500 in the bathroom or other humid areas. Handset range The handset reception range from the base is up to 300m outdoors and up to 50m indoors, in ideal conditions. Signal strength The icon on your handset indicates when you are in range.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 7 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Getting started 2. Plug the power adaptor into the mains wall socket and switch the power on. The green Power light on the base comes on. 3. Install the 2 x AAA rechargeable batteries supplied. Then slide the battery compartment cover into place.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 8 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 8 Getting started Battery performance To keep your batteries in the best condition, leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible. The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 9 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Getting started 4. Place the handset in the charger and charge the handset for at least 16 hours. The red Charging light on the charger comes on. Once the batteries are partly charged, the icon will flash in the handset display and the icon will appear. Once the handset registers with the base, the stops flashing. Your BT Studio 500 Twin is ready for use.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 10 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 10 Getting to know your phone Handset buttons In-use light Comes on when you make/receive a call. Redial/P Redials the last number, page 16. Quickdial Use to store and dial up to 10 phone numbers, page 17. Calls list/Scroll Opens the Calls list and lets you scroll through the entries, page 18. Del/Secrecy Delete characters, page 17. Delete entries in the calls list, page 18.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 11 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Getting to know your phone Sample standby screen – These are where the handset icons will appear. Battery status External call Handset charging Internal call Secrecy Signal strength Handset number Talk Quickdial New calls indicator Handset display icons – These are the symbols you will see on your handset’s screen.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 12 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 12 Getting to know your phone Base buttons Page Press to page the handset(s), page 16. Skip Plays next message, page 23. Ans On/Off Switches the answering machine on/off, page 21. Stop Stops playback and recording, page 23. Vol + – Adjusts the loudspeaker volume, page 23. Skip Replays current message and skips back to previous messages, page 22.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 13 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Getting to know your phone Base LEDs Power/In use Charging light (on base and charger) On = Handset charging On = Power connected On standby Flashes = During a call Flashes = When the phone rings Messages light On = Answering machine is switched on/ Playback in progress Off = Answering machine is off Short flashes then a break = No.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 14 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 14 Using the phone Make an external call Dialling numbers quickly Numbers can also be dialled using the Quickdial directory (page 17), and from the calls list (page 18). Please note The first digit of a telephone number you enter or receive via Caller Display, will not be shown on the screen. For example, the first 0 or 020 8123 4567 will not be displayed. 1.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 15 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Using the phone Earpiece volume 1. During a call, press button to scroll through the settings – Low, Medium, High – until you reach the volume level you prefer. You can only adjust the earpiece volume during a call. Handset ringer volume 1. Press button to scroll through the settings – Low, Medium, High – until you reach the volume level you prefer.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 16 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 16 Using the phone Last number redial Your handset automatically saves the last number you dialled, up to a maximum of 25 digits. 1. Press then . The last number is displayed and dialled. You can add further digits if required. Paging You can alert handset users that they are wanted or locate a missing handset. Paging calls cannot be answered by a handset. 1. Press on the base.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 17 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Quickdial 17 Store a number in the Quickdial memory You can store up to 10 numbers for easy dialling. Each number can be up to 20 digits long. 1. Press . Display shows the icon. Deleting the last digit If you make a mistake, press . Cancel storing a number Press at any time. 2. Select the location number (0 – 9) under which you want to store the number. 3.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 18 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 18 Caller Display and the calls list IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee is payable. For more information on BT’s Calling Features, call BT on Freefone 0800 800 150. Caller information not available Occasionally the telephone number of the caller is not available and cannot therefore be displayed.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 19 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 BT Studio 500 Twin additional handset The BT Studio 500 additional handset (available as part of the BT Studio 500 Twin package) is designed to provide an additional handset for your BT Studio 500. With the BT Studio 500 Twin, you can make internal calls and transfer external calls between the two BT Studio 500 handsets.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 20 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 20 BT Studio 500 Twin additional handset Transferring calls You can transfer an external call to the other BT Studio 500 handset. During an external call: Please note If, after 30 seconds, the other handset has not answered, you are automatically re-connected to your caller. 1. Press . Your caller is put on hold and the other handset will ring. 2.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 21 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Using the answering machine Your BT Studio 500 answering machine uses voice prompts to guide you simply through its operation. You can operate your answering machine from: The base. Ready to record The answering machine is pre-set to ON, so it’s ready to record messages as soon as the base is plugged in. (Remember to charge the handset for at least 16 hours first).
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 22 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 22 Using the answering machine 2. Press or to scroll through the days and press to select. The day is announced followed by the current hour setting. 3. Press or to scroll through the hours and press to select. The day and hour are announced followed by the current minutes setting. 4. Press or to scroll through the minutes and press to select.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 23 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Using the answering machine Once plays the next message, twice plays the message after that. Deletes the current message and you hear “Message deleted”. Stops playback, machine goes back to Answer On. At the end of playback: The machine announces “End of messages. To delete all messages, press delete”.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 24 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 24 Using the answering machine Outgoing messages Personalise your OGM To record your own outgoing message, see ‘Record your own outgoing message’, see page 25. The outgoing message (OGM) is the greeting a caller hears when the answering machine picks up their call.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 25 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Using the answering machine 2. For Answer and Record, press or for Answer Only press . The selected message is played. Record your own outgoing message(s) 1. At the base, press and hold select outgoing message.” until you hear “Please Your own outgoing message can be up to 3 minutes long. 2.
5464 BT Studio 500/Twin UG [3] 15/8/03 9:49 AM Page 26 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 26 Using the answering machine Answer delay What is Time Saver? Time Saver can save you the cost of call when you want to ring in to find out if you have new messages. (See ‘Remote access’, page 29). If you have new messages, your answering machine answers after 2 rings. If you do not have new messages, it answers after 6 rings.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 27 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Using the answering machine Memory full When the recording memory has been used up or a maximum of 59 messages have been received, no more messages can be taken. The machine will switch to Answer Only mode and play the message “Hello your call cannot be taken at the moment and you cannot leave a message, so please call later.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 28 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 28 Using the answering machine Call screening Loudspeaker volume Use the buttons. When the answering machine is switched on, you can use the loudspeaker to listen to callers leaving their messages. 1. Press to interrupt and speak to the caller. Any message they have already recorded will be kept.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 29 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Remote access 29 You can operate your answering machine from any modern Touchtone® phone by calling your BT Studio 500 and entering a 3-digit security PIN. Using a PIN code prevents other people from accessing your machine without permission. Switch on your answering machine from another phone If you forget to switch on your answering machine, you can do it from another phone.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 30 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 30 Remote access Repeat this step to set and confirm the second and third digits. 4. Press to confirm. Your machine announces “Your security code is…”. Operating your answering machine from another phone If you make a mistake when entering your PIN you will hear “Incorrect security code, please enter your security code.” and enter the correct PIN.
5464 BT Studio 500/Twin UG [3] 15/8/03 9:50 AM Page 31 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Remote access Once to skip to the next message; Twice to skip to the message after. To switch the answering machine off. To play the outgoing message menu, see ‘Outgoing message menu’ on the following page. To set a new security PIN. Follow the voice prompts. To set the day and time. Follow the voice prompts when you are asked to “Enter the Day and Time after the tone”.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 32 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 32 Remote access Outgoing message menu You can record an outgoing message (OGM) and set the message type from another telephone. 1. During message playback, press . The machine announces “Outgoing message menu:” which is: To play OGM. To record Answer and Record OGM. To record Answer Only OGM. To select Answer and Record OGM. To select Answer Only OGM. To hear OGM menu again.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 33 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Switchboard use 33 Switchboard compatibility This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider. Switchboard external line access code You may need to enter an access code (e.g.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 34 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 34 Switchboard use Recall The button is used when connected to certain switchboards, e.g. to transfer calls, and for some BT Calling Features or those services available via your network provider.
5464 BT Studio 500/Twin UG [3] 15/8/03 9:51 AM Page 35 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Help Section Many common problems are caused by the telephone and power cables being incorrectly connected, not connected at all, or the power being turned off. Please check that your BT Studio 500 has been correctly set up, see page 6, before ringing the BT Studio 500 Helpline. Phone Problems Possible cause No display appears. The batteries may be flat or dead.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 36 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 36 Help No ring on the handset. Check that the base station is plugged into the phone socket and that the mains power is switched on. The ringer volume may be set too low for you. See page xx to adjust the volume. Buzzing noise on my radio, TV, computer or hearing aid. Sometimes your BT Studio 500 can interfere with other electrical equipment if it is placed too close.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 37 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Help Answering machine Answering machine does not record any messages or announcements. The memory may be full. Play and delete old messages, see pages 22 and 23. Answering machine messages do not have the correct day and time added. Set the correct day and time, see page 21. Cannot access your messages from another phone.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 38 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 38 38 General Section information IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Safety General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 39 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 General information Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. Never dispose of batteries in a fire.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 40 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 40 General information There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 41 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 General information Guarantee For your records Your BT Studio 500 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 42 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 42 General information Within the 12 month guarantee period: If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on page 35, or contact the BT Studio 500 Helpline on 0870 605 8047, 9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm, Saturday.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 43 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 General information R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
5464 BT Studio 500/Twin UG [2] 14/8/03 3:32 PM Page 44 BT Studio 500/Studio 500 Twin – 3rd Edition – 14th August ’03 – 5464 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
