Get Started User Guide
BT Versatility Get Started User Guide GUIDE TO SYSTEM DOCUMENTATION 2 Get Started Guide 2 Phone Quick Reference Guide 2 Detailed User Manual 2 Detailed Broadband Module Manual 2 BT VERSATILITY WIZARD User Manual 2 SYSTEM DESCRIPTION 3 System Options 3 System Programming Notes 4 Guide to Featurephone layout 5 Explanation of Symbols * Used in this manual 5 SYSTEM PROGRAMMING 6 Accessing the System Programming 7 PROGRAMMING SYSTEM TIME & DATE 8 CONFIGURING A GROUP (RING/HUNT GROUP) 9 Configuring Group &
BT Versatility Get Started User Guide Guide to System Documentation The BT Versatility is provided with the following range of documentation: Get Started Guide Provides overview of System Programming and Key Features The Get Started Guide takes the user through key system programming and enables the user to modify basic system configurations to suit their business requirements.
BT Versatility Get Started User Guide System description • The BT Versatility is an Integrated Communications System supporting all your voice call needs and also provides an 'Integrated Data Solution' which allows multiple simultaneous Internet sessions and Voice over IP (VoIP) trunks. The VoIP trunks can be set up with a Broadband Voice Service Provider (such as BT Broadband Voice) or on a managed IP network.
BT Versatility Get Started User Guide System Support BT Versatility Support Web Site http://www.productsupport.bt.com/versatility/ BT Sales 0800 800 152 BT Service 0800 800 154 BT Versatility Helpdesk 0870 240 8377 System Programming Notes The BT Versatility may be programmed from either a V8/V16 Featurephone or from the BT Versatility wizard configuration tool supplied on the CD-supplied with your system. This guide outlines the key elements of System Programming from the Featurephones only.
BT Versatility Get Started User Guide Guide to Featurephone layout Secrecy Key Hands-free and light Volume Keys 4 Function Keys Programming Message Retrieval Speed Dial Lists Network and ISDN 6 Display Keys Data socket Headset socket Programmable keys.
BT Versatility Get Started User Guide System Programming The System may only be programmed from one specific extension, by default this is configured as Extension 20, but the programming position may be moved to any Extension required.
BT Versatility Get Started User Guide Accessing the System Programming Instruction Action Menu Display From the Programming Position (Ext.
BT Versatility Get Started User Guide Programming System Time & Date Instruction Action From the System Programming Sub Menu Select [System] Select [Time & Date] Enter Time [HHMM] Enter Date [DDMMYY] Note: Time & Date Settings are saved automatically.
BT Versatility Get Started User Guide Configuring a Group (Ring/Hunt Group) Configuring Group & Assigning Extensions Instruction Action Select Option -System -Extensions -Lines From the System Programming Sub Menu Select [Lines] Select Option -Equipped Lines -Group Programming -Incoming Ringing Select [Group Programming] Select the Group to be Programmed [Scroll If Necessary] Scroll Select the Group type to be programmed Menu Display Select Group -Group 1 -Group 2 -Group 3 Group 4Group 5Group 6-
BT Versatility Get Started User Guide Configuring Group & Assigning Extensions [continued] Instruction Action Menu Display If RING GROUP selected Select the Extensions to be included in the RING GROUP Scroll Select Extensions ♦Ext. 20 Ext. 23◊ ♦Ext. 21 Ext. 24♦ ◊Ext. 22 Ext.
BT Versatility Get Started User Guide Note on Groups & Group Types Note: Group Programming When assigning Extensions within a Ring or Hunt Group the first 8 extensions are included by default in Group 1. The administrator may select or deselect Extensions within a Group at any time. Note: Group Names All Groups can be assigned specific names to facilitate ease of program and system usage. Please refer to the section on Naming in this document for instructions on creating Group or Extension names.
BT Versatility Get Started User Guide Mapping Incoming Calls to a Group [From a Network Line] Instruction Action Menu Display Select Option -System -Extensions -Lines From the System Programming Sub Menu Select [Lines] Select Option -Equipped Lines -Group Programming -Incoming Ringing Select [Incoming Ringing] Select the Line or Access Scroll Select the time Select Line -Line 2 -Access 1 -Door Intercom Select Option -Day Mode -Night Mode -Day & Night Mode Select the Destination for Incoming Call
BT Versatility Get Started User Guide Mapping Incoming Calls to a Group [From an MSN or DDI] Instruction Action Select Option -System -Extensions -Lines From the System Programming Sub Menu Select [Lines] Scroll down and select [DDI Programming] Enter MSN Index 001 – 100 Menu Display Scroll XXX Select Option -DDI Programming -ISDN Programming -Exit Enter MSN Index - Exit May be Existing or New Enter MSN/DDI Number XXXXXXXXX May be Existing or New Confirm when complete Enter MSN Name May be Exi
BT Versatility Get Started User Guide Configuring Call Barring Rules Call Barring and Tables Call Barring allows you to prevent specific extensions making specific types of calls in Day or Night Mode. In order to configure Call Barring, you first set up the rules [CLASS CODES]as described below, and then assign the relevant call barring levels to individual extensions. There are four Tables which may be programmed and six CLASS CODES which may be assaigned to an extension as listed below.
BT Versatility Get Started User Guide Setting up Call Barring Tables Instruction Action From the System Programming Select Option -System -Extensions -Lines Sub Menu Select [System] Select Option -Class Codes -Reset Options -Set v24 Baud Rate Scroll down and select [Class Codes] Menu Display Scroll Select Table -Table 2 -Table 3 -Allowed Table/Restricted Table Select the Table which is to be programmed Enter Index 01 – 50 May be Existing or New Index Select Confirm to Complete the SetUp [See N
BT Versatility Get Started User Guide Assigning rules to Extensions Instruction Action From the System Programming Sub Menu Select [Extension] Scroll down and select [Restriction Classes] Select Time for rule to be applied Day or Night Select the Class Rule to be applied Class 1 to 6 Select the Extensions to which this rule applies Menu Display Select Option -System -Extensions -Lines Select Option -Name Programming -Restriction Classes -Tone Protect Select Option - Day Class of Service - Night Cla
BT Versatility Get Started User Guide Configuring Night & Weekend Service Instruction Action From the System Programming Sub Menu Select [System] Scroll down and select [Night Service] Scroll Program Night Service On & Off Times [Apply Weekend (if required)] Enter On Times Enter Off Times Enter Time to be set and then select Confirm Menu Display Select Option -System -Extensions -Lines Select Option -Night Service -Music on Hold -Line Key Light Select Option -Automatic On Times -Automatic Off Ti
BT Versatility Get Started User Guide Changing System Password Instruction Action From the System Programming Menu Display Select Option -System -Extensions -Lines Sub Menu Select [System] Select Option -Time & Date -Change Password -Programming Position Select [Change Password] Enter New Password [xxxx] 1111 -Confirm -Change -Exit 4 digit numeric and Confirm Examining Extension Passwords Instruction Action From the System Programming Sub Menu Select [Extension] Scroll down and select [Exaim
BT Versatility Get Started User Guide Configuring System Voicemail Box Instruction Action Select Option -System -Extensions -Lines From the System Programming Sub Menu Select [Lines] Select Option -Outgoing Line Priority -PABX Group -System Voicemail Box Scroll down and select [System Voicemail Box] Menu Display Scroll System Voicemail Box ◊Access 1 ◊Line 1 ◊Line 2 Select the Line(s) which are to be answered by the System Answering Machine when it is enabled NOTE: To utilise the Voicemail featur
BT Versatility Get Started User Guide Assigning Voicemail Extensions NOTE: To utilise the Voicemail features on the BT Versatility, you must purchase and install the optional Voicemail module Instruction Action From the System Programming Sub Menu Select [Extension] Scroll down and select [Voice Boxes] Scroll Select the type of Voice box required Select the Extensions which are to be assigned individual Voicemail Boxes Note: 20 Menu Display Select Option -System -Extensions -Lines Select Option -
BT Versatility Get Started User Guide Assigning Voicemail Capacities NOTE: The system assigns a limit of 20 Messages per Voicemail Box, this may be modified if required as follows. Instruction Action Select Option -System -Extensions -Lines From the System Programming Sub Menu Select [System] Scroll down and select [System VM Capacity] Menu Display Select Option -V24 Baud Rate -VM Capacity -Account Codes Scroll Enter the required number of messages allowed per extension Enter VM Cap.
BT Versatility Get Started User Guide Programming System Speed Dials Instruction Action Menu Display Select the Directory Key --Directories--Personal Speed Dial -System Speed Dial -Personal Entries -System Entries Select Password Requested Enter Password From the Idle Menu [System Entries] Enter the Speed Dial number index to modify an existing entry or a new index to create a new entry Select the outgoing group (normally the first group) 22 Enter SPD Index 001-500 1. Enter Number 2.
BT Versatility Get Started User Guide Power Fail Operation Your BT Versatility is provided with a basic power fail mechanism to allow the system to continue operation in power fail situations.
BT Versatility Get Started User Guide Extension Name & Settings NOTE: Each Extension on the BT Versatility System may be configured with different settings. This section describes how to change the Extension names and list the key settings that may be configured. Please refer to the full User Manual for further instruction if required.
BT Versatility Get Started User Guide Additional Extension Settings See the table below for a full range of settings. The following parameters may be also be set on an extension by extension basis. Refer to the full ‘User Manual’ for detailed programming instructions if required. 25 Hz This allows the ringing frequency to be changed from Auto Detect to 25Hz or 50 Hz.
BT Versatility Get Started User Guide Permanent COLR Allows an extension to be set so that it never shows the CLI number during a connected incoming call (COLR) Port Swapping Allows 2 extensions to be swapped on the system for administration or programming purposes Restrict use of PA Prevents an extension from accessing the PA System if connected to the system Reverse Cadence Allows the administrator to swap the ringing cadence used for internal and external calls Set Restriction Classes Allows C
BT Versatility Get Started User Guide Versatility Numbering plan Code Feature 100- 109 Phantom voice boxes 110 – 117 First S0 bus numbering 120 – 127 Second S0 bus numbering 130 - 137 Third S0 bus numbering 140 - 147 Fourth S0 numbering 150 - 159 First 10 VoIP Extensions 160 - 169 Second 10 VoIP Extensions 170 -173 Last 4 VoIP Extensions 180- 189 Group 1- 10 190- 199 Group 11 - 20 20-29 Extensions 1-10 30-39 Extensions 11-20 40-49 Extensions 21- 30 50- 51 Extensions 31 and 32
BT Versatility Get Started User Guide Code Feature R 722 Forward Recall analogue lines 723 (180-199) Log in / Log out of Hunt groups 723*1 Log into all groups of which you are a member 723*0 Log out of all groups of which you are a member 724 CLIR on an individual call for a standard telephone 725 Tone protection 726 Call Pick Up external 727 Call Pick UP Group 728 Keypad protocol programming on a programmable key 729 Display messaging 731 Operate the doorstrike 732 Call Divert Al
BT Versatility Get Started User Guide R2 Return and hold in two call handling R3 Call Conference Code Feature R5 Ring back R8 Forced call waiting R 712 (1-5) Call park (in positions 1 to 5) R725 Tone protection 29
BT Versatility Get Started User Guide BT Versatility Wizard Management Tool The BT Versatility Wizard Management Tool enables the system administrator to program and modify system configuration through a simple User Interface. The application contains extensive Help Files that will guide you through key system settings. BT Versatility Wizard is installed from the CD-ROM provided with your BT Versatility System.
Offices Worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No: 1800000.