USER’S GUIDE Software 5.0.0 | August 2013 | 1725-44635-001 Rev D Polycom® VVX® 500 and 600 Business Media Phones and Polycom® VVX® Camera Polycom, Inc.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Copyright ©2013, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Contents About This Guide ...................................................................................................... 7 Who Should Read this Guide? ........................................................................................................ 7 Conventions Used in this Guide ..................................................................................................... 7 Terms and Writing Conventions .................................................................................
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Rejecting Incoming Calls................................................................................................................ 42 Forwarding Incoming Calls to Another Person .............................................................................. 43 During Calls .....................................................................................................................................
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Calling Using the H.323 Protocol .................................................................................................. 89 Tips for Video Calls ........................................................................................................................ 89 4: Using Advanced Features .................................................................................. 91 Using Buddy Lists .............
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Using Power-Saving Mode........................................................................................................... 129 Changing Your Office Hours ........................................................................................................ 130 Changing Timeouts ......................................................................................................................
About This Guide This VVX 500 and VVX 600 business media phones and VVX camera user guide uses a number of conventions that help you to understand information and perform tasks. Who Should Read this Guide? This guide contains overview information for people who are just starting to learn about their VVX 500 or VVX 600 phone, or who have experience, but need a quick refresher. It is intended for beginning users, as well as intermediate and advanced users who want to learn about their phone’s features.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Swipe This action moves a list of items up, down, left, or right. When you want to scroll quickly, swipe your finger across the screen, either up, down, left, or right. To stop your screen from scrolling, press your finger anywhere on the screen. Touching the screen while it scrolls does not select anything. Swiping your finger to the left or right also displays other phone views.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Icons Used in this Guide Name Icon Description Note The Note icon highlights information of interest or important information needed to be successful in accomplishing a procedure or to understand a concept. Administrator Tip The Administrator Tip icon highlights techniques, shortcuts, or productivity related tips.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Convention Description Blue Text Used for cross references to other sections within this document and for hyperlinks to external sites and documents. Courier Used for code fragments and parameter names. What’s in This Guide This guide is organized into six chapters. The beginning chapters introduce the phone, describe how to use video and the VVX Camera, and explain how to use basic features.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera Quick User Guide This guide is a quick reference on how to use the phone’s most basic features, including how to use video and the VVX Camera. It also briefly describes how to navigate the phone and enter information. It is available from the Polycom VVX 500, Polycom VVX 600, and VVX Camera support pages.
1: Getting Started Before you use your phone, take a few moments to become familiar with its features and user interface. This chapter details your phone’s components, the screen layout of your phone, and how to use your phone’s touchscreen. This chapter also includes how to clean the touchscreen and configure your phone remotely using the Polycom Web Configuration Utility.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The following list describes the important phone features on the VVX 500 and VVX 600: Reversible tab Secures the handset in the cradle when your phone stand is positioned at a high angle. To secure the handset, remove the tab, reverse it so the protrusion points up, and re-insert it. Then, position the handset so the protrusion on the tab fits into the slot on the handset.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide From Home view, press to display either Lines, Calls, or Active Call view. To switch between Lines view and either Calls or Active Call view, swipe the screen to the right or left. Troubleshooting: Why Can’t I Access a Certain View? The views you can access depend on the number of calls your phone has, and if your phone has an active call. If your phone is idle, you can access Home and Lines view.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To display additional Home view icons, displayed next, press and hold the Page Indicator. Press and hold the Page Indicator again to view fewer icons. Figure 7: Additional Home View Icons User Tip: Displaying Additional Home View Icons Instead of pressing the Page Indicator to view additional Home view icons, swipe the screen right or left.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 8: Additional Lines and Favorites from Home View Lines View Lines view, displayed next, is your phone’s default display. To display Lines view, press from Home view. Lines view displays your phone lines, your favorites, and soft keys in the soft key area. Figure 9: Lines View When your phone is idle, you can: Tap a phone line to access the Dialer.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 10: Active and Held Calls Troubleshooting: Why Can’t I Access the Idle Browser? If your phone has calls, you cannot access the Idle Browser. To access the Main Browser, tap Applications from Home view. For information about the Idle and Main Browsers, see Using the Browser. Active Call View When you have only one call in progress and it is an active call, you can access Active Call view, displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 12: Calls View Scroll to see all your calls. If your phone has multiple lines, calls display under the associated line. Call color indicates status: Dark Green Dark Blue Active call. Incoming and held calls. Bright Green Bright Blue Active call is highlighted. Incoming or held call is highlighted.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Icon Description Icon Description Held call Shared line Incoming call in Lines view Shared line with a held call Incoming call in Call view Call forwarding is enabled Active conference Tap to access recent calls USB flash drive attached Tap to access messages Recording in progress or paused (VVX 500 only) Presence status (Available) Recording paused (VVX 600 only) Presence status (Busy) Recording in prog
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Task Action Switch phone views If you are in an active call, press to switch between Home view, Lines view and Calls view. If you are not in an active call press between Home view and Lines view. to switch If you are in Home view and press , the Idle Browser may display. Swipe the screen to display Lines view. Highlight calls in Calls view Tap a call to highlight it. The soft keys apply to the highlighted call.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Table 3: Mode and Encoding Options Options Available When You Tap Mode Options Available When You Tap Encoding or Abc (to capitalize the first letter only, and use lower case for the remaining letters) Abc ABC (to enter upper case only) ABC Abc (to enter lower case only) abc 123 (to enter numbers only) 123 ASCII (for regular text) Latin (to enter accented characters) Katakana (for Japanese characters) Unicode (to
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 14: Status Bar To use the onscreen keyboard: 1 Open the onscreen keyboard by tapping in the phone’s status bar. 2 To enter information in a specific way—for example, in upper case only and using the ASCII format—tap and select the options you want, as displayed next. User Tip: Another Way to Select How You Want to Enter Information Tap , , , or to select alphabetic, numerical, upper case, or lower case mode.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Use the tips in the following table to enter information using the onscreen keyboard. Table 4: Using the Onscreen Keyboard to Enter Information Task Action Select an Encoding option (title case, upper case, lower case, numbers-only, ASCII, Latin, Katakana, Unicode, Cyrillic) Tap Enter text Tap and tap the characters you want. Enter upper case characters Tap and tap the characters you want.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Data Type Action Enter a character Press a dialpad key repeatedly to view the character options and stop to select. When the character you want to enter displays in the field, wait one second, and enter the next character. Enter a number Press a dialpad key repeatedly (depending what mode you’re in) to enter the number that displays on that key.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: What Happens if I Wipe the Touchscreen, But It’s Still Dirty? Dampen a soft, lint-free cloth with an isopropyl alcohol and water solution of 50:50, and then wipe the screen with the cloth. Always use the dampened cloth to apply the solution; never apply the solution directly, which could seep inside the screen or stain the phone. In addition, do not use caustic chemicals to clean the touchscreen.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Before you begin using the Web Configuration Utility, you need to know the IP address of your phone and the user password to log in to the utility. To find your phone’s IP address: » From Home view, Select Settings > Status > Platform > Phone, and use the arrow keys to navigate to your phone’s IP address.
2: Using Basic Features Now that you are familiar with your phone’s user interface, you are ready to perform basic phone tasks that you can use on a daily basis. This chapter explains how to handle multiple calls at one time, how to manipulate incoming and active calls, and how to access directories and lists so you can perform tasks quickly and efficiently.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Troubleshooting: Why Doesn’t the Speakerphone Work? If your speakerphone doesn’t work, your system administrator may have disabled it. You must handle calls using the handset or a headset. If your system administrator disables the speakerphone on your phone, Handsfree mode disabled appears on the touchscreen after you press .
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 16: Incoming call from Home view: Figure 17: Incoming call from Calls view: To answer the call, pick up the handset, press the speakerphone. , or press . Or, from Calls view, tap Answer to use Note: Setting Up a Visual Incoming Call Alert Your system administrator can enable the touchscreen to flash bright orange when you have an incoming call.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 18: Incoming Call Window If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and either Home or Calls view displays, as displayed next. Figure 19: Incoming call from Home view: Figure 20: Incoming call from Calls view: To answer the call from Home view, tap to display Calls view.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide For more information about shared lines, including what you can and cannot do with shared lines, see Working with Shared Lines. Answering Calls Automatically You can set up your phone to auto-answer calls, so you do not have to push a button or tap a key to answer a call. When you enable this feature, your phone automatically answers incoming calls using the speakerphone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 21: Lines View When you tap a phone line that does not have an active call, the most recent call on that line becomes active, even if you are already in an active call on a different line. If you are already in an active call on a different line, the active call is held. Swipe the screen to display Calls view. Calls view displays all the calls for each phone line, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Placing Calls You can place a call using the handset, speakerphone, or headset. You can dial the number first, and then choose the method—by picking up the handset, pressing method first, and then dial the number.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide User Tip: Choosing URLs or Numbers Mode from the Dialer To enter a URL in the Dialer, tap URL. To exit URL mode and enter numbers, tap Number. When you access the Dialer, an active call is held. To call from the Dialer: Enter the number, and then pick up the handset. Press or tap , or press . If you’re already in handset, speakerphone, or headset mode, enter the number, and tap .
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To call from your Directory: 1 Access your directory by doing on of the following: From Home view, tap Directories, and tap Contact Directory From Home view, tap New Call, and tap Directory. 2 From your Directory, tap the contact you want to call. 3 From the contact’s information screen, tap the contact’s phone number. The call is automatically placed.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide analog and USB headset are connected, the USB headset is used. When two USB headsets are connected, the headset you connected first is used. When you use a headset, you can set up your phone so that all calls use your headset. To enable this feature, see Enabling Headset Memory Mode. When you use a headset that supports electronic hookswitch (EHS), you can use the controls on your headset to answer and end calls.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 2 Press . 3 To activate Headset Memory Mode, press phone is in Headset Memory Mode. twice. The Headset key flashes to indicate that the Now, whenever you answer a call, the call connects to your headset automatically. When you switch to the speakerphone or the handset, you deactivate Headset Memory Mode. Calls no longer automatically go to your headset, unless you choose this mode.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The Bluetooth icon displays in the status bar. You may have to wait several seconds for the icon to display. When the icon displays, you can pair and connect your Bluetooth headset. Pairing and Connecting Bluetooth Headsets Before you use your Bluetooth headset, you need to pair and connect it with your phone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide If your headset is listed, but is just paired and not connected (that is, it has next to it), go to step 5 to connect it. If your headset is not listed, find the headset by tapping Scan. Make sure your headset is in discovery mode before you tap Scan. The message Place device in discoverable mode reminds you to do this.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 5 Tap the headset you want to connect, and tap Connect. A Connecting device message displays. After your headset connects, a Headset attached message displays, and your headset model displays next to the Bluetooth/Headset paired and connected, displayed next. icon, the icon that indicates that your headset is both The Bluetooth/Headset icon also displays in the status bar, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To disconnect your headset: From Home view, tap Settings > Basic > Bluetooth Settings > Manage BT Headsets. From the Manage BT Headsets screen, tap your headset, and tap Disconnect. Your headset remains paired to your phone but is no longer connected. To connect it to your phone again, tap Connect.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Forwarding Incoming Calls to Another Person While your phone rings, you can forward the call to another person. To forward an incoming call to another person: 1 While your phone rings, tap Forward. 2 From the Call Forwarding screen, enter the forwarding number, and tap Forward.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To hold a call: From Active Call, Lines, or Calls view, tap Hold. If you’re in Calls view, be sure to highlight the call first. To resume a held call: Do one of the following: From Lines view, tap Resume. If there is more than one held call on the line, the last call that you held is resumed. If you have multiple lines and you tap Resume, the last call that you held, on either line, is resumed.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide User Tip: Accessing Your Directories and Favorites When You Blind Transfer a Call Instead of entering or selecting a number from the Dialer, you can select a directory entry or a favorite to transfer the call to. To transfer to a directory entry: After you tap Blind, press , tap Directories, and then tap Contact Directory or Corporate Directory. Search for the person, and then call them.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 2 From Active Call, Lines, or Calls view, tap Confrnc. The active call is held. 3 Using the Dialer, call the second person. 4 When the second person answers, tap Confrnc to join everyone in a conference. The Active: Conference screen displays, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Splitting Conference Calls into Two Held Calls When you split a conference, you end the conference and place the other two people on hold. You can split an active or held conference call. To split a conference call: From Active Call, Lines, or Calls view, tap Split. The conference call ends. By default, the other two people are held.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Tap Far Mute to mute the participant. The muted participant can hear everyone, but no one can hear the muted participant. Tap Hold to hold the participant. The held participant cannot hear anyone, and no one can hear the held participant. Tap Remove to remove the participant from the conference, end the conference call, and create an active call between you and the participant still in the call.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To forward all calls to another person: 1 From Home view, tap Forward. (You can also tap Settings from Home view, and tap Features > Forward, or if your phone is idle, tap Forward from Lines view.) 2 When your phone is set up with multiple lines, tap the line to apply forwarding to. 3 From the Forwarding Type Select screen, tap the forwarding type you want: Always To forward all incoming calls.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: Rejecting Calls and Shared Lines You cannot reject calls on shared lines. You can only silence them. For more information, see Working with Shared Lines. To send incoming calls from a contact to your voicemail system: 1. Tap Directories from Home view, and tap Contact Directory. 2. From your directory, tap the contact whose calls you want to reject. 3. From the contact’s information screen, tap . 4.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The DND icon in Home view, , changes to , as displayed next. Note: Do Not Disturb and Shared Lines Enabling Do Not Disturb on shared lines disables ringing only. You still see a visual notification of the call and have the option to answer the call.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Using Do Not Disturb with Multiple Lines By default, the Do Not Disturb feature applies to all lines on your phone. However, your system administrator can set up your phone so that you can enable the feature on a per-line basis. To enable or disable Do Not Disturb for a particular line: 1. From Home view, tap DND. 2. From the Line Select screen, tap the line to enable or disable Do Not Disturb on. 3.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide A flashing Message Waiting Indicator, located at the top-right of your phone. An audible alert (if your phone is on-hook). Note: Temporarily Removing Message Indicators To temporarily remove message indicators, tap , and tap Message Center (or tap Messages from Home view, and tap Message Center) and tap Clear. After a period of time—usually about an hour or two—the message indicators appear again.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Icons display next to a call to indicate the call type: Placed calls display . Received calls display Missed calls display . . To view your Recent Calls list: From Home view, tap New Call, and tap Recent. You can also access recent calls by tapping Directories from Home view, and tapping Recent Calls.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To customize the list: From your Recent Calls list, displayed next, tap for specific lines. to sort and order calls, and tap to filter calls When you sort calls by the time of the call, you can order calls in ascending (oldest call first) or descending (most recent call first) order. When you sort calls by call name, you can order calls in ascending (alphabetical) or descending (reverse-alphabetical) order.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Working with Your Contact Directory You can store a large number of contacts in your phone’s local Contact Directory displayed next. Contact your administrator for the exact number. Figure 27: Local Contact Directory From your local Contact Directory, you can: View contact information. Search for contacts. Dial contacts. If you can update your Contact Directory, you can also do the following: Add contacts.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To search for a contact: 1 From your Contact Directory, tap Search. 2 From the Search screen, enter search criteria and tap Search. If you’re using the onscreen keyboard, tap before you tap Search. A list of search results is displayed. Tap Return to display your Contact Directory again. To dial a contact: 1 From your Contact Directory, tap the contact you want to call.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Tap Job Title, and enter the contact’s job title, such as Manager. Tap Email, and enter the contact’s email address. Tap Favorite Index, and enter a favorite index number. The number can be any unused value, up to a maximum value of 9999. A contact that has a favorite index number automatically displays in your Favorites list. For more information about favorites, see Managing Favorites.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To delete a contact: 1 From your Contact Directory, tap the contact you want to delete. 2 From the contact’s information screen, tap . A confirmation message displays, confirming that you want to delete the contact. Tap Yes or No. Working with a Corporate Directory Your system administrator can set up your phone so that you can access portions of a Corporate Directory.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To add a contact to your local Contact Directory: 1. From the Corporate Directory, search for the contact you want to add to your Contact Directory. 2. From the search results, tap the contact’s record, and tap View. 3. From the contact’s information screen, tap Save. Only the first name, last name, and phone number are saved in the local Contact Directory.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Updating a Contact’s Ringtone You can select unique ringtones for the various contacts in your Contact Directory. This helps you quickly identify callers as your phone rings. To select a ringtone for a contact: 1. From your Contact Directory, tap the contact whose ringtone you want to change. 2. From the contact’s information screen, tap . 3.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Managing Favorites Favorites are the contacts in your Contact Directory that you call most often. To make a contact a favorite, assign the contact a favorite index number from the Contact Directory. Contacts that have a favorite index number display , as displayed next. Figure 28: A Favorite All your favorites display in your Favorites list.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The following figure displays your favorites in Lines view. Favorites display under the phone lines. Figure 30: Favorites in Lines View Favorites also display from Home view, as displayed next. Figure 31: Favorites in Home View Favorites display consecutively, according to their index number. The contact with the lowest number displays first. To reorder your favorites, assign the contact a different index number.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The contact now has a green star next to their name when you view the contact from the Contact Directory or the Recent Calls list. Power Tip: Manually Assigning a Favorite Index Number When You Make a Favorite After you tap Add to Favorites, a dialog displays asking if you want to automatically accept the next available index number, or manually enter your own.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Table 6: Icons and Status Indicators for Shared Lines Shared Line Status Icon and Status Indicator Status Indicator Idle (No indicator) Active call Solid green Held call Flashing red Note: Unsupported Features on Shared Lines Call Forwarding is not available on shared lines. Enabling Do Not Disturb on shared lines disables ringing only.
3: Using Video and the Polycom VVX Camera Your administrator can enable your phone—without any optional equipment—to receive video during calls. When you receive video, you see the other person’s video, but because your phone cannot send video, the person on the other end of the call cannot to see you. If you attach a Polycom® VVX® Camera to your phone, you can send and receive video during calls. The VVX Camera is an optional accessory that attaches to the USB port on the top of your phone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: How Can I Stop Video? When you are in a call with a person that has a video-enabled phone, you cannot start and stop the video. If your phone is video-enabled, it always displays video from another video-enabled phone. Note: Video from Different Endpoints Display Differently on Your Phone Depending on the phone or system that is sending video, black bars may appear on the top, bottom, or sides of the video image.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide If the far side stops sending video, a ‘no video’ icon displays on your phone, as displayed next. If the far side is unable to send video, for example, if the far side is video-enabled, but doesn’t have a camera attached to their phone, a thunderbolt icon displays next to the ‘no video’ icon.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 36: Full Screen Video To view full-screen video: Do one of the following: From Active Call or Calls view, tap , as displayed next. You can also tap the video area to view video on the full screen. From Active Call or Calls view, tap Video, and tap Full Screen. Full-screen video displays.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide User Tip: Can I Automatically View All Video Calls in Full-Screen Mode? You can set up your phone to automatically display all video calls in full-screen mode. For more information, see Viewing All Video Calls on the Full Screen. Handling a Mixture of Video and Audio-Only Calls When you have multiple calls, you can easily manage a video call from Calls view.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: Is it Possible to View All Video Participants? Viewing all video participants requires the use of a Polycom Video Conference Bridge. For more information, contact your Polycom reseller. When your system administrator enables the conference management feature on your phone, you can manage conference call participants during a conference.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Displaying Video in Normal, Full, and Cropped Modes You can choose to display all video calls as either normal, full, or cropped images: Normal The video image displays with correct proportions. If necessary, black bars appear on the top, bottom, or sides of the area to maintain the correct aspect ratio.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 3 Tap Save. Setting the Call Rate for Video Calls You can set the maximum call rate for all video calls. The maximum call rate specifies the maximum bandwidth a video call can use. Troubleshooting: Why Can’t I Select the Call Rate I Want? Your system administrator can set a maximum call rate for video calls. If your system administrator sets a limit, you won’t be able to select a call rate above this limit.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Getting Started Before you attach your VVX Camera, it is a good idea to perform a couple preliminary of steps to confirm your camera can work with your phone. You can also familiarize yourself with the camera’s various LED indicators and messages and learn what they mean. First Steps Before you start using your camera, make sure your phone has the correct software version to work with the camera.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide LED State Phone State Flashes amber and green Camera firmware is updating Flashes green Incoming video call Green Video call is connected Amber One of the following: Incoming call (no video or audio-only) Outgoing call Audio call is connected Video is muted Held call Camera shutter is open, but video is not enabled and camera is not selected Table 8: VVX Camera Messages Message What to Do VVX Came
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Message What to Do VVX Camera removed. Indicates that you have detached your camera from your phone. VVX Camera is not connected Indicates that a VVX Camera is not attached to your phone, but you are accessing a feature or function that requires that the camera be attached. About Video Calls When you have a VVX Camera attached to your phone, your video image—the ‘near side’—displays at the top-right of the screen.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide you are talking with cannot see you. The following sections show you how to customize video, as well as update video settings. Note: How Can I Stop Far-Side Video? You can’t start and stop far-side video. If your phone is set up to receive far-side video, the far-side video always displays.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The following figure shows the Video soft keys. Tap Back to see the call soft keys again (Hold, End Call, Transfer, and Confrnc). Figure 45: Call Window with Video Soft Keys Stopping the Transmission of Your Video During a video call, you can stop the far side from seeing you by stopping the transmission of your video. If you stop video, the stop video icon, , displays next to your PIP video, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 47: Call Window with No Video Note: Why Do I See a Different ‘No-Video’ Icon? Depending on the phone or system that has stopped sending video, you may see a different icon than the one shown above.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Figure 48: If you want the video call to display in a larger area, you can display the far side on the full screen, as displayed next. The PIP still displays in the corner, but the soft keys are hidden. Call details display at the bottom of the screen, displayed next, along with an icon that you can tap to exit full screen mode and display the call window and soft keys again.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Swapping Video You can switch the locations of your video and the far-side video, as displayed next. If you do this, your video (the PIP) displays in the call window, and the far-end video, previously displayed in the call window, displays in the PIP location. If you swap video so that your video displays in the call window, rather than in the PIP, ‘Local camera’ displays next to your video, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide When two or more calls are video calls, only the active call displays video. All other video calls show a paused grayscale image of the far side taken just before the call was held, as displayed next. When you resume a held video call, the held call becomes active and displays video. If a video call is active, you can: Tap to view the call on the full screen.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: Is it Possible to View All Video Participants? Viewing all video participants requires the use of a Polycom Video Conference Bridge. For more information, contact your Polycom reseller. When your system administrator enables the conference management feature on your phone, you can manage conference call participants during a conference.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Stopping the Transmission of Your Video for All Calls You can stop your phone from automatically transmitting your video at the start of all calls. Caution: Does Stopping Video Create an Audio-Only Call? Stopping video doesn’t create an audio-only call. Even if you stop video, video information is still transmitted to the far side as a still picture, and the call is still a video call.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Changing How You View All Video Calls You can set up your phone so that it handles all video calls in specific ways.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Normal The video image displays with correct proportions. If necessary, black bars appear on the top, bottom, or sides of the area to maintain the correct aspect ratio. Full If the received video image is not the same aspect ratio as the phone’s display area, the video image stretch to fill the area. If the aspect ratios match, no stretching occurs.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Enable the PIP to display next to full-screen video (‘side-by-side mode’), as displayed next. Enable the PIP to display over full-screen video (‘PIP mode’), as displayed next. To change the way the PIP displays: 1 Tap Settings from Home view, and tap Basic > Video > Local Camera View.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: How Do I Display Full-Screen Video Without the Black Bars? If you select PIP, as well as update the way full-screen video displays (by choosing Full or Crop mode), the full-screen video displays on the entire screen without the black sidebars. To choose Full or Crop mode, see Changing How Non-PIP Video Displays. 3 Tap Save.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: Audio-Only Calls and H.323 Placing audio-only calls applies to SIP calls only. This feature is not available for H.323 calls. Calling Using the H.323 Protocol Your system administrator can set up your phone so that it can handle calls that use either the SIP or H.323 protocol, or both protocols.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Avoid bright lights or windows behind you. If the camera faces a window or bright lights, you may have to adjust the camera settings. To adjust camera settings, see Changing the Clarity of Your Video. Avoid wearing bright colors, all-light or all-dark clothing, or busy patterns, such as small checks or narrow stripes. Pastels and muted colors look the best on the screen. Use natural gestures when you speak.
4: Using Advanced Features Now that you have mastered the basic features of your phone, you are ready to learn about all the other interesting and powerful features that your phone has to offer. This chapter describes exciting phone, such as joining Microsoft Outlook meetings with one tap of your finger, using your computer’s keyboard and mouse to handle calls, viewing Web content, or monitoring other phone users to see when they’re available or away from their desk.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: Buddies and Microsoft Lync Server If your phone is configured to work with Microsoft Lync Server, the way you manage buddies is different. For more information, see Using Polycom Phones with Microsoft Lync Server Quick User Guide, available by navigating to your phone from the Polycom Business Media Phones Support page.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide User Tip: How to Automatically Change Your Status When Your Phone is Idle You can enable your phone to automatically set your status to Away when your phone is idle for a certain length of time. After you touch the screen or press a key on your phone, your status changes to Available again. To enable this feature, tap Settings from Home view, and tap Basic > Preferences > Presence > Idle Timeout.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide User Tip: How to Access Your Blocked and Watcher Lists To view a list of contacts that can and cannot monitor your status, do the following: To display contacts that can view your status, tap Settings from Home view, and tap Features > Presence > Watcher List. To display contacts that can’t view your status, tap Settings from Home view, and tap Features > Presence > Blocked List.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The following table shows you how to monitor your buddies from your Buddy Status list, Home view, and Lines view. Table 10: Monitoring Buddies From Your Buddy Status List Display Action Buddy list From Lines view, tap Buddies. From Home view, tap Settings, and tap Features > Presence > Buddy Status. Your Buddy list displays, as displayed next. Lines view From Home view, press .
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Integrating with Microsoft Lync Server Your system administrator can configure your phone to work with Microsoft Lync Server and communicate with others using Microsoft Lync. From your phone, you can monitor the status of your Microsoft Lync contacts.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Web Info: Which USB Flash Drives Does My Phone Support? For a list of supported USB flash drives to record phone audio, see Supported USB Devices (Technical Bulletin 38084). Caution: Be Aware of Laws Governing Call Recording You may be required by federal, state, and local laws to notify some or all called participants when you record calls. You can find specific information about US state requirements at http://www.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The message Recording in progress scrolls in the status bar. The Recording icon also displays in the status bar, as displayed next. 3 To stop recording, do one of the following: Tap Stop. Tap Back, and tap End Call. Depending what mode you are using, press or , or replace the handset. When you stop recording, the USB icon, , displays in the status bar, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Troubleshooting: Why Can’t I Record a Call? When you record, or attempt to record, a call, the following messages might appear on your screen: If there is insufficient free space on the USB flash drive when you tap Start, recording does not start and the message USB device is full/Recording cancelled displays.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 3 To rename the file, tap Rename, update the filename, and tap OK. Or, to delete the file, tap Delete. To play a recorded call: 1 Tap Settings from Home view, and tap Features > Removable Storage Media > Browse Recordings. Or, if you have a VVX 600, tap Recordings. from Lines or Calls view, and tap Browse 2 From the Browse Recordings screen, tap the file you want to play, and tap Open. 3 Tap Play.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Home view. Swipe the screen to switch between the Idle Browser and Lines view. When your phone has calls, the Idle Browser does not display. To view an interactive Main Browser, tap Applications from Home view. From the Main Browser, you can: Tap hyperlinks to view more Web pages. Tap a text box and enter information by using the dialpad keys on the phone console or the editing icons.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Entering Information in the Main Browser Editing icons enable you to enter information in text boxes. To display the editing icons, tap a text box in the Main Browser. Table 12: Editing Icons in the Main Browser Icon Action Select lower case, upper case, or numerical mode, or a special character encoding. Display an onscreen keyboard so you can enter numbers, letters, and characters in a text box.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Sending and Receiving PTT Broadcasts By default, you are subscribed to Channels 1, 24, and 25. This means that you can send and receive PTT broadcasts on Channels 1, 24, and 25. When you end a PTT broadcast, the channel remains open and enters a 10 second waiting period. This waiting period gives people who received the broadcast a chance to respond. If no one responds within the waiting period, the channel closes.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide After you tap End PTT , you can immediately initiate another broadcast on another channel, even if the previous broadcast is still in its waiting period. Receiving PTT Broadcasts To receive a broadcast sent on a particular channel, you need to be subscribed to that channel. To subscribe to a channel, see Updating Channel Subscriptions.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Ending PTT Broadcasts You can end a PTT broadcast by releasing Talk, or by tapping End PTT. After you end a broadcast, the channel remains open so others can respond. When you release Talk without tapping End PTT: You can resume the broadcast by pressing and holding Talk, when the broadcast is in a waiting period. You cannot initiate another broadcast on another channel until the waiting period ends.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To subscribe to additional PTT channels: 1 Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration > PTT Push to Talk. 2 From the PTT Channel Configuration screen, tap Channel Subscriptions. From the Channel Subscriptions screen, tap the channel you want to subscribe to, and tap Yes. By default, you’re subscribed to Channels 1, 24, and 25.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To send a page: 1 From Lines view, tap Paging. 2 From the Paging Groups List screen, tap the paging group to send the page to. 3 To begin a page, tap Page. Just before the page starts, you’ll hear an alert tone, and then the page begins. 4 Begin speaking. 5 To end the page, tap End Page. Receiving Pages To receive a page sent to a particular paging group, you need to be subscribed to that group.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Adjusting the Volume of Pages You can adjust the volume of pages while they play. During a page, press one of the Volume keys, , to raise or lower the page volume. When you adjust the volume of a non-emergency page, your phone uses the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide hear the page, tap the page and tap Accept. The active telephone call is automatically held. Or, hold or end the telephone call. To allow or disallow pages to play during an active call: 1 Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration > Group Paging. 2 From the Group Paging Configuration screen, scroll to Accept While Busy, and enable or disable the setting.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Note: Accessing the Calendar When the User Login Feature is Enabled When you log in to a phone that has the User Login feature enabled to access the Calendar, reenter your login credentials so that the Calendar works. For information about entering your login credentials, see Accessing Features with Your Login Credentials. Opening and Closing the Calendar To open the calendar, tap Calendar from Home view.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Navigating Day View When you tap a day in Month view, Day view displays. Day view displays all the meetings scheduled for the selected day, including the time, subject, and location of each meeting, as displayed next. To navigate in Day view: To view the meetings for the previous day, tap To view the meetings for the next day, tap . . To view details for a specific meeting, tap the meeting.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide View the meeting’s start and end time, location and organizer, required attendees, and meeting description. View the numbers that you can call to join the meeting. Tap a meeting number to join the meeting. To navigate in Meeting view: To see the meeting details, scroll up or down. To return to Day view, tap .
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To enable or disable meeting reminders: 1 Tap Settings from Home view, and tap Basic > Preferences > Calendar Settings. 2 From the Calendar Settings screen, tap Reminder, and enable or disable the setting. The default setting is Enabled. When enabled, your phone displays reminders for all meetings. When disabled, the phone does not display reminders for any meeting.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To join a meeting from Meeting view: 1 From Day view, tap the meeting you want to join. 2 From Meeting view, tap the meeting number, as displayed next. When you want to use another number to join the meeting, and the meeting organizer has specified alternate numbers you can call, tap More Actions, as displayed next. A list of numbers that you can dial is displayed. To join the meeting, tap one of the numbers.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Web Info: Detailed Information About Setting Up, Enabling, and Using PDC For more information about setting up and enabling the Polycom Desktop Connector, including how to use it to navigate and enter information on your phone, see Extend Your PC to Your Phone with the Polycom Desktop Connector (Feature Profile 52855).
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To quit Polycom Desktop Connector: 1 Right-click the red Polycom Desktop Connector icon in the Windows system tray, and select Exit. 2 The message Are you sure you want to stop Polycom Desktop Connector Server displays. Click Ok. The icon is removed from the system tray and the application is terminated. You can no longer use your mouse and keyboard with your phone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Use your mouse pointer to highlight information on the phone. Delete information on your phone by highlighting the information using your cursor and pressing the Delete or Backspace keys on your keyboard. Use the Home and End keys on your keyboard to position your cursor at the beginning or the end of fields on your phone. Use the Arrow keys to move within text fields.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Function Keys Keyboard Action Alt+F6 Enable or disable Do Not Disturb Alt+ F7 Enable or disable Microphone Mute ( Alt+F11 Press ) Troubleshooting: Why Aren’t My Mouse Pointer and Cursor Responding? If your computer has multiple programs open or is in any way unresponsive, the mouse pointer or cursor may not respond as quickly on your phone. Try closing any unnecessary programs.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Logging In and Out of a Phone Depending on how your system administrator enables the User Login feature, certain phones require you to log in before you can use them. Other phones do not require you to log in before you to use them, however, if you do not log in, you see the phone’s default profile. When you want to see your personal phone settings from the phone, you must to log in.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide When a phone does require a user login, depending your phone you can place calls to authorized numbers when the phone is in the logged-out state. When your system administrator sets up emergency numbers on the phone, you can place calls to the standard emergency numbers, such as 911, and up to five other authorized numbers. You cannot call any other numbers until you log in to the phone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To change your user password: 1 Tap Settings from Home view, and tap Advanced. 2 From the Password screen, enter your user password, and tap Enter. 3 From the Advanced screen, tap Change User Password. 4 From the Change User Password screen, enter your password information, and tap Enter. Locking and Unlocking Your Phone You can choose how you want your phone to handle incoming calls when it is locked.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To call an authorized number from a locked phone: Do one of the following: Tap New Call. From the Place an Authorized Call screen, tap the number you want to call, and tap Dial. Place a call to an authorized number by using the handset, headset, or speakerphone. The call is placed. To answer a call on a locked phone: 1 From the Incoming Call window, tap Answer. 2 Enter your user password and tap Enter.
5: Customizing the Phone’s Display This chapter explains how to customize your phone’s touchscreen display so that it is unique to you. Basic customizations include changing the time and date format and updating the screen brightness. You can also set up a screen saver or use your phone as a digital picture frame.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To change the time format, tap Clock Time. To change the order of the time and date display, tap Clock Order. 3 From the Clock Date, Clock Time, or Clock Order screen, tap the format you want. To enable or disable the time and date display: 1 Tap Settings from Home view, and tap Basic > Preferences > Time & Date. 2 From the Time & Date screen, tap Enable or Disable to turn on or off the time and date display.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide To change the Backlight Timeout: 1 Tap Settings from Home view, and tap Basic > Backlight Timeout. 2 From the Backlight Timeout screen, tap the number of seconds the phone is idle before the backlight dims. The default is 40 seconds. Changing the Background Picture You can change the background picture that displays on your phone. By default, your screen displays a blue background that is named Default.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Using One of Your Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set one of your pictures as the background picture, the picture displays as Local File in the Backgrounds list.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Setting Up Screen Savers To set up a screen saver of your pictures, you need to set up certain screen saver settings, place your pictures on a USB flash drive, and attach the USB flash drive to the phone. The phone can only display the screen saver when the USB flash drive is attached to the phone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 6 From the Screen Saver screen, do the following: Tap Screen Saver, and tap Enabled. Tap Wait Time, and enter the number of minutes the phone should wait, after no activity, before displaying the screen saver. You can enter a minimum of 1 minute and a maximum of 9999 minutes. The default is 15 minutes. 7 Tap Save.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The following figure displays picture that is stored on a USB flash drive, and the six icons that display so you can set a picture as the background image on your phone, or display the pictures as thumbnails, oneby-one, or as one picture only. Table 14: Tapping Icons to Display Your Pictures Icons Display View thumbnails of your pictures. View the previous picture. View the next picture.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide The power-saving settings you can update are: Office Hours When you start work and how long you’re in the office each day. For more information, see Changing Your Office Hours. Timeouts The period of time the phone should be idle before the touchscreen turns off. For more information, see Changing Timeouts. Changing Your Office Hours Update your office hours so the phone knows when you are in the office.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide 3 Tap Off Hours Idle Timeout, and enter the number of minutes the phone should wait, during offhours, before starting power-saving mode. Enter a number between 1 minute and 10 minutes. The default is 1 minute. 4 Tap User Input Idle Timeout, and enter the number of minutes the phone should wait after a key press or screen tap before starting power-saving mode. Enter a number between 1 minute and 10 minutes.
6: Administrative Tasks When your phone is unable to operate properly, you may have to investigate or troubleshoot issues. To solve issues, your administrator may ask you to restart your phone, update the phone’s configuration, or test phone hardware. This chapter shows you how to perform these tasks. Investigating Phone Warnings When your phone is unable to perform certain tasks, a warning icon, , displays in the status bar, as displayed next.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Caution: Restarting Your Phone Before you restart your phone, contact your system administrator. If your phone is malfunctioning, you may be able to restore normal operation without restarting the phone. In addition, your administrator may want to troubleshoot your phone before you restart it. If you need to update your phone’s configuration, don’t restart your phone.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide LED Diagnostics Polycom, Inc.
7: Copyright, Safety, and Regulatory Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide This device must accept any interferences received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide CE and VCCI Mark The VVX 500 and VVX 600 are marked with the CE mark. This mark indicates compliance with EC Directive 1999/5/EC. The VVX Camera is marked with the CE mark. This mark indicates compliance with LVD & EMC Directives 2006/95/EC & 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan VVX 500/VVX 600 jikkonforma malħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a VVX 500/VVX 600 megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide New Zealand Telepermit VVX 500: PTC 220/11/098 VVX 600: PTC 220/12/058 Special Conditions for this User Guide PTC General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Hearing Aid Compatibility (HAC) This product is hearing aid compatible. Waste Electrical and Electronic Equipment (WEEE) All Polycom products that fall within the scope of the EU WEEE Directive carry the crossed wheelie bin symbol which advises customers not to recycle electronic products in the domestic waste stream but to recycle them safely as e-waste.
