User guide

1-866-9-TDSBIZ

tdsbusiness.com

Polycom

VVX

Series

Business Media Phone User Guide

157149/4-14/8571

You can’t record when:

• There are no connected calls on your phone.

• You place a new call to transfer a call or set up a conference.

• The phone prompts you to answer an incoming call.

If you hold a call, recording pauses. Recording continues if the called party places you on hold. Recording

stops if all active calls end, no matter who ends the calls.

If you press while recording, only the called parties are recorded.

Tones and indications, such as the dialing of digits or ringing from another party’s phone, that occur before

a call connects are not recorded. Local tones and indications, such as DTMF tones when dialing, are not

recorded. However, tones from another party’s phone may be recorded.

You control recording by selecting Start, Pause, Resume, and Stop. All active calls that occur on your phone

between the time you press Start and Stop are recorded, alternating in the same .wav ﬁle.

For example, on October 4, 2007 at 11:22 A.M., you place a call to party A. After party A answers, you start

recording the call. While you speak with party A, an incoming call arrives. You hold party A and speak with

party B. When you ﬁnish speaking with party B, you return to speaking with party A. While speaking with party A

again, another incoming call arrives. You hold party A and speak with party C. When you ﬁnish speaking with

party C, you return to speaking with party A. You end your call with party A, and recording stops.

Your conversations with parties A, B, and C are all recorded in the same .wav ﬁle as follows: