User guide

1-866-9-TDSBIZ

tdsbusiness.com

Polycom

VVX

Series

Business Media Phone User Guide

157149/4-14/8571

Shared Line Status Icon and Status Indicator Status Indicator

Idle (No indicator)

Active call HD voice icon

Held call Hold icon

To remove a Favorite from the list:

1. From your Contact Directory, select the contact.

2. From the contact’s screen, press Edit.

3. From the Edit Contact screen, select Favorite Index, and remove the favorite index number.

4. Press Save.

Shared Lines (Shared Call Appearances)

If your phone shares a line with other phones, an incoming call to the shared line will cause all phones to ring.

The call can be answered on any of the phones. You can transfer, hold, or set up a conference with calls on

shared lines.

If you have an incoming call on a shared line, you can stop your phone from ringing by selecting Silence.

Even though the phone doesn’t ring, the call’s visual notiﬁcation will still display and you’ll still have the option

to answer the call.

In Lines view, the following icons and status indicators display for shared lines, depending if the line is idle, has

an active call, or has a held call:

Call Forwarding is not available on shared lines.

Advanced Features

Call Recording (VVX500/VVX600 Only)

If the call recording feature is available, and you connect a USB ﬂash drive to the USB port on your phone,

you can record active calls on your phone. Recordings are stored as .wav ﬁles on the USB ﬂash drive. You can

record up to four hours in one ﬁle.

When you attach a USB ﬂash drive to your phone, a USB icon, , scrolls in the status bar, together

with a message that tells you how much recording time is available on the USB ﬂash drive.