User guide

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tdsbusiness.com

Polycom

VVX

Series

Business Media Phone User Guide

157149/4-14/8571

Call Park sequence (including recall):

To park a call:

• From Active Call, Lines, or Calls view, Select Park. If you’re in Calls view, and the active call isn’t

highlighted, be sure to press the call.

• A Call Park screen will appear prompting you to enter the extension that you want to park the call against.

Enter the desired extension (any valid extension in your Enterprise) and press Enter. To return to your active

call without parking it, Select Cancel.

Note: your call will remain active while you enter the extension number to park against.

• An audio prompt will conﬁrm that your call has been parked. Your phone will then return to an idle state.

To retrieve a parked call:

From any idle phone, press the Retrieve soft key, enter the extension the call is parked against, and press

Enter. You are now connected to the call.

Note: Accessing Park and Retrieve soft keys on your phone

• Depending on the services you subscribe to, you may need to press the More soft key on the far right

of your display to access Park and/or Retrieve keys.

• Group Call Park is not supported with this soft key.

Conference Calls

You can set up a conference call with two other people.

Just as with other calls, you can hold and resume conference calls. In addition, you’ll have the option to split a

conference call—end the conference and place the people you were talking with on hold.

During a conference, you will have access to the conference management feature. This feature allows

you to manage each person in the conference call so that you can mute, hold, and remove each person.