User guide

1-866-9-TDSBIZ
tdsbusiness.com
Polycom
®
VVX
®
Series
Business Media Phone User Guide
Important Terms
• Press refers to
– VVX500/600 – touching an item on the screen with your finger and then lifting your finger or depressing
a key on the keypad or pressing a screen item for a second or two.
– VVX310/410 – depressing a key on the keypad, a line key, an arrow key, a hard key—like Hold or
Microphone Mute—or pressing a soft key for a second or two.
• Select Submenu > Submenu > Submenu—how to access submenus. Each submenu name is in
boldface and separated by a ‘greater than’ symbol. If the instructions indicate to select Basic >
Preferences > Language, select the Basic submenu, select the Preferences submenu, and select the
Language submenu.
• Highlight—selecting an item on the screen so that its appearance brightens. Soft keys apply to
highlighted items.
• Select
– VVX500/600 – touching an item on the touch screen with your finger and then lifting your finger or
depressing a key on the keypad or pressing a screen item for a second or two.
– VVX310/410 – navigating using the arrow keys—up, down, left, and right—to highlight an item and
pressing the central Select key so that another screen opens.
• Views—Your phone has four main views: Home, Calls, Active Call, and Lines (the default) view. A view is a
specific screen on the phone that provides information to perform specific tasks.
• Dialpad—the area of the keypad to enter numbers and characters. Consisting of all the number keys, the
asterisk (*) and the pound (#) keys.
• Key—any button on the phone console. Phone keys include the dialpad keys,
, , , , , , , and .
• Option—a series of items you can select for a phone setting, (ie: such as Enabled Disabled).
• Held call—any call (including a conference call) that is on hold. Audio for held calls cannot be heard.
• Active call—a call (including a conference call) you’re currently in. An active call has audio associated with it.
• Setting—a field for which you can define information or choose an option.
• Field—the area of the screen next to a setting to enter information or select an option.
• Icon—A picture on the screen. There are two types of icons:
- An icon that you can select to access a function, feature, setting, or application. For example, when
you’re in Home view, you can select the New Call icon ( ) to place a call.
- An icon that provides phone information or status only. Selecting this type of icon doesn’t access
another function. For example, your phone may have an icon to indicate you have a voicemail
message simply to notify you of the current status.
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