User guide
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Polycom
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VVX
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Business Media Phone User Guide
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To enable your phone to automatically answer calls:
1. Select Settings from Home view, and select Basic > Preferences > Auto Answer.
2. From the Auto Answer screen, do the following:
• To enable your phone to automatically answer SIP calls, select Auto Answer SIP Calls, and select Yes.
The default setting is No.
• To mute the microphone for all auto-answered calls so the incoming caller can’t hear you, select
Microphone Mute, and select Yes. The default setting is Yes.
3. Press Save.
Note: Auto Answer applies to all lines, including shared lines that ring on your phone
Answering Calls with Group Call Pickup
Your Administrator may have configured a Call Pickup Group, enabling you to quickly answer another ringing
phone in your area without having an appearance of the ringing line.
To pickup a call ringing in your area:
While the call is ringing, press the PickUp soft key. The ringing station will automatically be answered on your line.
Managing Multiple Calls
You can easily manage multiple calls from Lines and Calls view.
Calls view displays all the calls for each phone line, as shown next. All the calls for a phone line display under the
associated phone line. Scroll up or down to see all your lines and calls. To switch to Lines view, press More, and
then Lines or press .