User guide

1-866-9-TDSBIZ
tdsbusiness.com
Polycom
®
VVX
®
Series
Business Media Phone User Guide
Your administrator can set up your phone to have multiple lines or Shared Call Appearances (SCAs). Lines can
have unique extension numbers, or they can have the same extension number as other lines.
You can place and answer calls in these ways:
• Using the handset
• Using the speakerphone
• Using a headset
During a call, you can alternate between handset, headset, or speakerphone modes by picking up the handset,
or pressing or . For example, if you’re using the handset, you can switch to headset mode by pressing
, or switch to speakerphone mode by pressing .
When you’re in speakerphone mode, glows green. When you’re in headset mode, glows green if an
analog headset is connected.
Note: If your speakerphone doesn’t work, your system administrator may have disabled it. You must handle
calls using the handset or a headset. If your system administrator disables the speakerphone on your
phone, Handsfree mode disabled appears on the screen after you press .
Answering Calls
All incoming calls display in an Incoming Call window, as shown next.
To answer the call, do one of the following:
• To use the handset, pick up the handset.
• To use the speakerphone, press or press Answer.
• To use your headset, press .
If you’re already in handset, speakerphone, or headset mode, press Answer, and the phone will automatically
use the mode you’re in.
If you don’t answer the call within 10 seconds, the Incoming Call window disappears,
and Calls view displays, as shown next.
157149/4-14/8571
15