User guide

1-866-9-TDSBIZ
tdsbusiness.com
Polycom
®
VVX
®
Series
Business Media Phone User Guide
Cleaning the Touchscreen (VVX500/600)
The touchscreen requires very little maintenance. Periodically, however, you may need to clean it. Use a
clean, dry, microfiber cloth—the kind you would use to clean glass surfaces—to wipe the touchscreen. This
type of cloth is available from many office supply stores.
Before you clean the screen, disable it so you don’t activate phone functions while you wipe the touchscreen.
To enable the touchscreen again, press any key on the phone console.
To answer a call while the touchscreen is disabled, pick up the handset. Or, press or and Select Answer.
To clean the touchscreen:
1. Select Settings from Home view, and Select Basic > Screen Clean.
2. Wipe the glass with a clean, dry, microfiber cloth.
3. To enable the touchscreen again, press any key on the phone console.
Basic Features
This chapter introduces you to your phone’s basic features. You’ll learn about:
• Calling, answering, holding, and ending calls
• Ignoring, rejecting, forwarding, and transferring calls
• Setting up conference calls
• Enabling Do Not Disturb
• Listening to voicemail
• Handling Directories, Recent Calls, and Favorites
• Customizing ringtones
• Controlling phone volume
• Setting up Do Not Disturb
• Using headsets
• Managing shared lines
Your phone can handle multiple calls at a time. However, only one active call—the call that has audio
associated with it—can be in progress at any given time. In addition to the active call, your phone may have
multiple other calls that are either held, or in an incoming or ringing state. Your phone can handle a maximum
of 5 calls (VVX310), or 10 calls (VVX410/500/600) per line key.
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