User guide
Chapter 2: Using Basic Features 
57 
In Lines view, the following icons and status indicators display for shared lines, depending if the line is 
idle, has an active call, or has a held call: 
Shared Line Status 
Icon and Status Indicator 
Status Indicator 
Idle 
(No indicator) 
Active call 
Solid green 
Held call 
Flashing red 
Note: Unsupported Features on Shared Lines 
  Call Forwarding is not available on shared lines. 
  Enabling Do Not Disturb on shared lines disables ringing only. You’ll still see a visual 
notification of the call and have the option to answer the call. 










