User guide

When you’re ready to dial, pick up the handset, press the Speakerphone key or if

you are using a headset press the Headset key.

Enter the phone number, and tap the New Call key.

If you’re in the Lines view: Tap the phone line, enter the number and press New Call.

If you’re in the Home view: Tap New Call, enter the number and press New Call.

Making Calls.

To transfer a call, first press the Transfer soft key.

Then dial the number the call is being transferred to and press the Send soft key.

Either press the Transfer soft key immediately to forward the call straight away, or

wait until the the receiver is picked up so you can announce the call before you press

Transfer to connect it.

Transferring Calls.

There are four ways to end an active call. You can either replace the handset, press

Speakerphone, press the Headset key if you’re using one or use the End Call soft key.

To end a held call, navigate to Calls view and highlight the held call. Press Resume

then press End Call.

Ending Calls.

To pick up an incoming call, press the Speakerphone key or tap the Answer soft key

and pick up the handset, or if you are using a headset press the Headset key.

If you’re already on a call when another one comes in, tap the Answer soft key and

the current call will be put on hold. Both calls will appear on your display, showing

which one is on hold. You can return to the first call by selecting that call and pressing

the Resume soft key.

Answering Calls.

Time and Date.

The time and date is set by the Cloud Voice Service, but you can change the format

by going to Settings and updating your phone preferences there.

Conference Calls.

To set up a conference call, dial and connect with your first number then tap the

Confrnc soft key.

Do the same with the second party and press the Confrnc soft key again.

Note:

Whilst on a conference call from the Lines or Calls view, you can:

• Press Hold soft key to place everyone on hold.

• Press End Call soft key to remove yourself from the call, but keep the others

connected.

• Press Split soft key to end the conference and place all participants on hold.

USING YOUR PHONE.