User guide

Quick reference guide 5
How to set up BT Business Total Broadband
For help at any stage, see ‘Where to get help’ or the User Guide on your CD
Note: you can only set up your broadband on or after your activation date (shown in your ‘welcome’ letter and email). Your service may not be
ready until 8pm on your activation day. Please don’t try to set up your service before it’s activated. As you move through the set-up, we’ll
explain how your Hub shows if your service is active, or whether you need to wait a little longer.
If you’re moving an existing broadband connection to BT, your existing connection will stop working. When this happens, you can start setting up
your Hub.
1 Check contents
Open your Hub box and check you’ve everything you need to get started. You may not need to use all the items enclosed to set up your
broadband. If something’s missing, contact us (see ‘Where to get help’).
2 Unplug existing modem, router or Hub
If this is your rst connection to the internet, go to step 3.
If you already connect to the internet using a modem, router or Hub, it must be unplugged to avoid problems with your new broadband set-up:
• if your computer is using a built-in modem: unplug the cable running from your computer to the phone socket
• if your computer connects to a separate modem, router or Hub: unplug any cables running from it to your computer, phone socket
and mains power
If you already have broadband and ADSL lters attached to your phone lines, you can leave them in place and re-use them with
BT Business Total Broadband.
> Already got a BT Business Hub? See www.bt.com/business/help
> Want to use your existing broadband modem or router? See the User Guide on your CD or www.bt.com/business/help
Broadband cable
(pink ends)
ADSL lters (x2)
BT Business Hub
and stand
P1
P2
You may not need all these items:
Wireless settings
card
Ethernet cable
(yellow)
Note: you may also get a
BT Business Broadband
Voice adapter.
BTBusinessHub-XX
XXXXXXXXXX
XXXXXXXXXXXX
Power supply
Installation CD
BT B u si ne s s T o tal Br o a db a n d CD
v9.1.0
Follow Quick Start guide fi rst