User guide

Quick reference guide 11
Useful information
Jot down your details here to have them handy
BT Business Total Broadband username
BT Business Total Broadband password
BT Business Broadband Voice telephone number
Wireless network name (SSID
1
)
Wi-Fi key (WPA WEP)
1
Security type (WPA-PSK or WPA2-PSK or WEP)
Hub Manager password
2
1 Printed on side of your Hub.
2 Default is serial number printed on side of your Hub.
Contact us
To make sure you’re getting in touch with the best people to help you, see the ‘Help’ details in your ‘welcome’ letters and emails.
To check broadband service status, call 0800 169 0199.
Calls to 0800 numbers are free from UK landlines. Mobile costs may vary. See www.bt.com/pricing for details. All calls made to BT or from BT may be recorded to help us give you a better service.