User guide
Help 31
If you’re still experiencing problems, follow steps 1 to 5 again and use channel
selection to choose an alternative wireless channel then click Apply. Wait one
minute for your device to pick up the new channel.
For more information on your Hub Manager, see page 39.
Q
My computer or device doesn’t work with WPA. Can I still use
wireless on my Hub?
It may be possible to upgrade your computer operating system or wireless adapter
to support WPA. See the wireless adapter manufacturer’s web site for more
information. If your adapter or device only supports WEP, you can change your
Hub to accept WEP wireless connections – see below.
Q
How do I change my Hub to accept WEP wireless connections?
WEP is a slightly less secure wireless setting than WPA (i.e. it can be slightly easier
for someone to hack into your Hub’s wireless connection and connect to your
broadband). For more on security, see page 4.
If you’re connected using wireless, you’ll briey lose your connection to the
internet when you change your wireless settings.
To congure your Hub to accept WEP:
1 Access Hub Manager by typing bthomehub.home into the address bar of your
web browser
2 Click Settings
3 Enter your Hub Manager password or if prompted set your own new password
4 Click Wireless, then select Use WEP Encryption
5 Choose WEP Key length. We recommend 128-bit
Learn about… Help Your BT Home Hub