User guide

14 Useful information
Useful information 15
Useful web site addresses
BT Innity: www.bt.com/innity/start
Help and support: www.bt.com/help/innity
Your Hub Manager: bthomehub.home
Password – see important note on page 15.
Jot down your details here
BT Total Broadband username:
BT Total Broadband password:
Your username and password are also your BT Yahoo! Mail address (email address) and password.
BT Broadband Talk phone number:
BT Broadband Talk password:
Useful information
Default Hub settings
Broadband username (PPP): [e-mail]
Broadband password: none required
Encapsulation: PPPoE or PPP over Ethernet
Muliplexing: VC based or VC Mux
Wireless network name (SSID):
Wireless key:
These details are also printed on back of your Hub and/or your wireless settings card.
Wireless interface: Wi-Fi 802.11.b, g or n
Authentication: WPA-PSK or WPA2-PSK
(also known as WPA-Personal)
Encryption type: AES or TKIP
Mode: infrastructure
(not ad hoc)
Hub Manager password:
Password printed on back of your Hub.
IMPORTANT: if the engineer replaced your old Hub with a new one, he or she
may have transferred your old Hub’s wireless settings and admin password on
to your new Hub – there’s a space above for you to keep a note of these details
(you shouldn’t need the details on your new Hub’s label).