User guide

Contents 1
Contents
Get some help 2
Connect other computers and devices 4
About your Hub 8
Connection troubleshooting 10
Useful information 14
The small print 16
Getting up to speed
For the rst ten days or so, your broadband might slow down or even stop now
and again. That’s normal. It takes that long for your broadband to reach its top speed.
You can help it along by leaving your Home Hub on all the time, and using your
broadband as much as you can for the rst ten days. If you’ve got questions about
the speed of your broadband after that, go to www.bt.com/help/broadbandspeed
Your BT engineer will come and set up your BT Innity service and get one
computer connected. After this, there’s lots of help, if you need it.