BT Graphite 1100 User Guide This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced. Simply hover the cursor over the page number, website or email reference and click when the hand icon changes to the icon.
Welcome… to your BT Graphite 1100 Digital Cordless Telephone • Caller Display shows you who’s calling before you answer the phone1 and stores a list of your last 40 callers. You can also dial numbers direct from the Calls list. • Handsfree lets you make and receive calls using the built-in handset loudspeaker so your hands are free for other tasks during a call. • 50 Name and number phonebook for storing your most frequently used numbers. • • • 10 last number redial.
Section This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, over the next few pages. Need help? If you have any problems setting up or using your BT Graphite 1100 please call our free Helpline on 0808 100 6556*. Our dedicated avdisors are more likely to be able to help you than the retailer where you made your purchase.
In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect the base to the mains power . . . . . 6 Preparing your handset . . . . . . . . . . . . . . . . . 7 BT Graphite 1100 multipack users only . . . . 7 Connect to the telephone line . . . . . . . . . . . 8 Getting to know your phone Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 9 Standby screen . . . . . . . . . . . . . . . . . . . . . . . . 10 Handset display icons . . . . . . . . . . . .
In this guide Settings Handset and base ringer volume . . . . . . . . . 28 Handset and base ringer melody . . . . . . . . . 28 Keypad beep on / off . . . . . . . . . . . . . . . . . . . 29 Handset name . . . . . . . . . . . . . . . . . . . . . . . . 29 Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Date and time. . . . . . . . . . . . . . . . . . . . . . . . . 30 Set the date and time . . . . . . . . . . . . . . . . . . 30 Set the alarm . . . . . . . . . . . . . . . . . . . . . . . . .
Getting started WARNING Do not place your BT Graphite 1100 in the bathroom or other humid areas. Handset range Your BT Graphite 1100 has a range of up to 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handset is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely affect the range.
Getting started Preparing your handset 2. Activate the batteries by pulling the plastic tab away from the back of the handset. 3. Place the handset on the base to charge. It will beep when placed in and the battery icon on the handset will flash to indicate charging. You should let the batteries charge continuously for at least 24 hours. The batteries and case may become warm during charging, this is normal.
Getting started Battery performance To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. Running the batteries right down at least once a week will help them last as long as possible. After charging your handset for the first time, subsequent charging time for the batteries is approximately 6–8 hours. The charge capacity of rechargeable batteries will reduce with time as they wear out, thus reducing the talk/standby time.
Getting to know your phone Handset buttons Phonebook Press to open the phonebook, page 19. Redial / Volume + Press to open the redial list and scroll back through redial numbers, page 16. Press to raise the volume during a call, page 15. Menu / OK Press to open the menu, page 11. Press to select menu options. Secrecy / Clear/ Back During a call, mutes your voice so your caller cannot hear you, page 15. Press to return to the previous menu. Use to delete characters in the phonebook and calls lists.
Getting to know your phone Standby screen Range indicator Handset name Battery level Handset number Handset display icons Phone off-hook. Alarm has been set. Indicates signal strength. Flashes when handset is not registered to the base. Handset ringer volume set to off. Phonebook open. Handsfree speaker in use. New number(s) in Call list*. * More options available, scroll up or down. Battery 30 – 100% charged. Battery 10 – 30% charged. Battery under 10% charged. Icon will flash.
Getting to know your phone Using the menu All your phone’s functions and settings can be accessed through the main menu. The menu map below shows all the menu options you can choose from. Press to enter the menu. Press or to scroll through the menu options. When you reach the end of the list, the first option is displayed again. To select an option, press . To return to the previous menu display, press . Menu map PHONEBOOK (Menu only appears when phonebook is empty.
Getting to know your phone Base Find / Page Press to ring handsets registered to the base, page 18. Used to register new handsets to the base, page 33.
Using your phone 13 Switch the handset on/off 1. To switch off, press and hold Out of range warning During a call, if you start to move the handset out of range of the base, the flashes and you hear a beep in the earpiece every 3 seconds. Move closer to the base or you will lose the call. until the display goes off. 2. To switch the handset on, press and hold . Call timer After the first 20 seconds of your call, the call timer is displayed. Make a call 1. Press .
Using your phone Caller Display If you have subscribed to your network’s Caller Display service, the caller’s number (or name, if an exact number match is found in the phonebook) will also be displayed. Receiving calls 1. When the phone rings, the display flashes CALL and the icon. Press to answer the call. Or, you can answer the call by picking the handset up from the base or charger without having to press . This is called Auto answer, see page 30. 2.
Using your phone Secrecy / Mute You can stop your caller from hearing you while you talk to someone else close by. 1. During a call, press . The handset microphone is muted and the display shows MUTE. 2. Press again to resume your call. Adjusting the earpiece/handsfree volume You can adjust the earpiece or loudspeaker volume, 1-5. 1. During a call, press the volume. to increase or to decrease Make a handsfree call 1. Dial the number then press . 2. Press again.
Using your phone Answer a call handsfree When the phone rings: 1. Press to answer the call then press again. The call is transferred to the loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial If the redial number is longer than 12 digits, you can scroll along the number by pressing the button. Redial a number The last 10 numbers dialled are stored in the redial list.
Using your phone If you enter a name that already exists in the phonebook the display shows DOUBLE NAME for 2 seconds before returning to the name screen. Copy a redial number to the phonebook 1. Press then scroll entry you want. or through the list to the 2. Press . The displays shows ADD ENTRY. 3. Press . Use the keypad to enter the name, then press . 4. Display shows the number from the redial list. You can edit the number using to delete characters if required. Press to save. 5.
Using your phone IMPORTANT You cannot call emergency numbers (999 / 112) when the keypad is locked. Keypad lock You can lock the handset keypad to prevent accidental dialling while carrying it around. You do not need to unlock the keypad to answer a call, just press . 1. To lock the keypad press and hold KEYS LOCKED. 2. To unlock the keypad press and hold handset in the base.
Using your phone Using the phonebook You can store up to 50 name and number entries on each BT Graphite 1100 handset registered to your base. You open the phonebook with the button. Add an entry 1. From the standby screen, press press . . PHONEBOOK is displayed, 2. If there are already entries stored in the phonebook the first entry will be displayed and you will need to press again. . The displays shows ADD ENTRY. Press 3. The displays shows ADD NAME Use the keypad to enter the name and press . 4.
Using your phone View and dial entries 1. Press . The first entry is displayed. 2. Press or to scroll through the list. When the name you want is displayed, you can switch between the name and number by pressing . 3. Press to display more digits - if there are any - or the name again. 4. Press to dial the entry displayed or press to standby. to return Edit an entry 1. Press . PHONE BOOK is displayed. 2. Press . Scroll 3. Press and scroll or to the entry you want to edit. to MODIFY ENTRY. 4.
Using your phone Delete an entry 1. Press . PHONE BOOK is displayed. 2. Press . Scroll 3. Press and scroll 4. Press . Display shows CONFIRM? 5. Press to confirm or or to the entry you want to edit. to DELETE ENTRY. to cancel. Delete entire phonebook 1. Press , the first phonebook entry is displayed. 2. Press and scroll 3. Press . Display shows CONFIRM? 4. Press to confirm or to DELETE ALL. to cancel.
Using your phone • hold a conference call between two internal handsets and an external call • make an internal call between two handsets while a third is on an external call Make an internal call 1. Press . If you have two handsets, the second handset is called. If you have more than 2 handsets, enter the handset number (1–5) you want OR press to call all handsets (the first handset to answer will take your call).
Using your phone 3 Way call You can talk simultaneously with an external caller and another internal handset user. 1. During an external call, press . Your caller is put on hold and all the other handset numbers are displayed on the screen. 2. Enter the handset number you want. 3. When the other handset user answers, you can announce the incoming call. 4. Press and hold show CONFERENCE.
Caller Display and the calls list For this feature to work you must subscribe to a Caller Display Service from you network provider. A quarterly fee may be payable. For more information on Caller Display and BT’s other Calling Features, call BT on Freefone 0800 800 150. Call information not available With some incoming calls, the telephone number of the caller is not available and cannot therefore be displayed. In this case some explanatory information will be displayed.
Caller Display and the calls list View the Calls list 1. From standby, press to open the Calls list. 2. Press or to scroll through the list. When you reach the end of the list, it automatically loops back to the beginning again. If the telephone number is longer then 12 digits, press to toggle between the rest of the number and the received time and date. 3. If the name is displayed, press to display the number. Press again to see the date and time of the call. Dial a number in the Calls list 1.
Caller Display and the calls list Delete an entry 1. Press then scroll entry you want. 2. Press and scroll 3. Press to confirm or or through the list to the to DELETE ENTRY. to cancel. Delete the entire Calls list 1. Press . 2. Press and scroll 3. Press . Display shows CONFIRM ?. 4. Press to confirm or to DELETE ALL. to cancel.
Caller Display and the calls list Call Waiting With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds. If you have also subscribed to a Caller Display Service, the caller’s number (or name if stored in the Phonebook) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.
Settings Handset and base ringer volume Choose from 5 levels and Off. 1. Press , scroll to SETTINGS. 2. Press to display HANDSET TONE and press . or scroll to BASE TONES and press 3. Display shows RING VOLUME. Press . 4. The current setting is displayed and played. 5. Press or to select the volume (1–5 or OFF). 6. Press to confirm or to return to the previous menu. Handset and base ringer melody Choose from 5 melodies. to SETTINGS. 1. Press , scroll 2.
Settings Keypad beep on / off When you press a button on the handset, you hear a beep. You can switch these beeps on or off. to SETTINGS. 1. Press , scroll 2. Press to display HANDSET TONE and press 3. Scroll to KEY TONES. Press is displayed. . . The current setting to select ON or OFF. 4. Press or 5. Press to confirm or to return to the previous menu. Handset name You can give your handset a name, up to 10 characters, eg. Michael or Kitchen. The name appears in the display. 1.
Settings Auto answer Your phone is set to answer calls by lifting the handset off the base or charger. You can switch this feature off so that calls always have to be answered by pressing . 1. Press to SETTINGS and press , scroll 2. Scroll to AUTO ANSWER and press The current setting is displayed. 3. Press or to confirm. . .
Settings Set the alarm You can set your handset to give you an alarm call. 1. Press 2. Scroll , scroll to CLOCK/ALARM. Press to ALARM and press 3. If required, press or or ALARM DAILY then press . . to select ALARM OFF, ALARM ONCE . 4. Use the keypad to enter the time in the 24 hour format, e.g. 0830 for 8.30am. 5. Press to confirm or to cancel. Change alarm time 1. Press 2. Scroll , scroll to CLOCK/ALARM. Press to ALARM and press 3. If required, press DAILY then press . .
Settings Select alarm clock melody The alarm clock melodies are different from the ringer melodies. There are 3 melodies to choose from. 1. Press , scroll to CLOCK/ALARM. Press 2. Scroll to ALARM TONE and press displayed and played. 3. Press or 4. Press to confirm or . . The current setting is to change the setting. When the alarm is set, the to cancel. icon is displayed in standby. To switch the alarm off when it sounds, press any button on the handset.
Additional handsets Up to 5 handsets can be registered and operated from the BT Graphite 1100 base. If you buy new handsets to use with your BT Graphite 1100 they will have to be registered to the base before you can use them. Register a new BT Graphite 1100 handset to your BT Graphite 1100 base 1. At the base: Press and hold for 5 seconds until you hear continuous beeping. You now have 60 seconds to register the handset. 2. At the handset: press and press . 3.
Additional handsets IMPORTANT DECT GAP Profile only guarantees that basic calling-functions will work correctly between different makes/types of handset and base. There’s a possibility that certain services such as Caller Display will not work correctly. Register a different manufacturer’s handset to your BT Graphite 1100 base 1. At the base: Press and hold for 5 seconds until you hear continuous beeping. You now have 60 seconds to register the handset. 2.
Additional handsets Change master PIN The master PIN is used for handset registration and de-registration. The PIN is 4 digits long, with a default setting of 0000. 1. Press 2. Scroll , scroll to ADVANCED SET and press to PIN CODE and press . . 3. Enter the PIN code (default setting: 0000) and press 4. Enter the new PIN and press press . . If you make a mistake .
Help Phone does not work • Have you installed the batteries correctly? See page 7. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into the phone socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Cannot dial out or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries. icon flashes • Is the handset registered correctly to the base, see page 33. • Check that the mains power is correctly connected. • Check that the handset is within range of the base. • The batteries are low, place the handset on the base/charger to recharge. You hear the busy tone when you press . • Make sure the handset is in range of the base.
Help Cannot register a handset to a base • You can register a total of up to 5 handsets to your BT Graphite 1100 base. Check that you have not exceeded the limit. • Check that you have entered the correct PIN number (default PIN 0000). • Check that you are at least one metre away from other electrical equipment to avoid interference when registering.
General information 39 Safety information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly.
General information • Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
General information Guarantee Within the 12 month guarantee period: Your BT Graphite 1100 is guaranteed for a period of 12 months from the date of purchase. If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 36 or contact the BT Graphite Helpdesk for assistance on 0808 100 6556*. Additional answers to Frequently Asked Questions are available from www.bt.
General information User Guide formats R&TTE This document is also available in other formats, such as Large print, Braille and Audio CD. If you would like a copy, please phone 0808 100 6556*. This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. Technical information This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
General information 43 Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider. Inserting a pause With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence.
BT & Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too! Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
