User guide

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If you experience any problems, please call the Helpline on 0808 100 9889* or email [e-mail]
General information
Guarantee
Your BT eFrame is guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT eFrame or any
component thereof, which is identied as faulty or
below standard, or as a result of inferior workmanship
or materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
R&TTE Directive & Declaration
of Conformity
This equipment complies with the essentia
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC). For a copy of the Declaration of
Conformity please contact the BT eFrame
Helpline on 0808 100 9889* or go to
www.bt.com/help/eframes