BT DECTfax Plus Fax machine and digital telephone system User guide
This equipment is not designed for making telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
At a glance Clr button OK button Enables you to exit the current function and edit numbers. Used to access handset functions and settings. Confirms entries. ▲ and ▼ buttons Used to access the memory, scroll through the directory and change phone settings. Used to communicate in various ways between handsets, and between handsets and the base station. AB 2 DE 3 F 1 C Cover release button Intercom button Press to open the keypad cover.
✱ 0 6 W XYZ 8 V RS Q TU 7 M NO L HI P JK 5 DE 3 F G 4 AB 2 C 1 9 Resolution button Redial button Adjusts the resolution at which your DECTfax Plus sends documents. Automatic redial of the last number dialled. Recall button Erase button Used to delete messages. Enables you to exit the current function. Inserts a pause within a telephone number when dialling an external line through an internal switchboard.
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In this guide At a glance 3 Introduction 7 Setting up 8 Using your fax machine 16 Using your handset 27 Using the answering machine 34 Using mailboxes 39 Using additional handsets 42 Additional features 46 Help 51 Technical information 54 Index 56 Hints and tips boxes In this user guide, we’ve included helpful tips and useful notes. These are shown in grey boxes.
Introduction Thank you for choosing a BT product. We expect that you will have many years of excellent service from it. Your BT DECTfax Plus machine is designed for ease of use and built to the high standards demanded by BT. Equipment Check your BT DECTfax Plus is complete when you unpack it. You should have: • BT DECTfax Plus machine • Print ribbon* • Smartcard (ink ribbon gauge) Please read these instructions carefully before use and retain this user guide for future reference.
Setting up Follow these steps to get your BT DECTfax Plus ready to use 1 Installing the print ribbon and smartcard 1 Pull the front cover towards you until it clicks and holds itself open. The print ribbon and the smartcard work together, and the fax will not work without the smartcard. The print ribbon prints onto paper and the smartcard monitors how much ribbon has been used. Warning Use only print ribbons that match the supplier’s specifications.
Setting up 7 Press out the smartcard from the card holding it. ,, @@ ÀÀ ÀÀ @@ ,, 4 Remove the clear securing band by pulling the coloured tab. For the starter ribbon that comes with the new machine, remove the foam packing piece. 8 Insert the smartcard into the slot with the gold square facing towards you, and replace the green cover. ,, @@ ÀÀ @@ ÀÀ ,, 5 Gently pull the smaller spool towards you and place it in its housing - there are two slots that hold it in place.
Setting up 3 Connecting the radio module The radio module acts as a transmitter and receiver for radio signals to and from the handset(s). It goes at the back of the machine on the right-hand side as you face it. 4 Connecting your DECTfax Plus to the telephone line and mains power IMPORTANT Before installing the radio module, make sure the machine is not plugged into the mains.
Setting up 5 Inserting the output paper IMPORTANT 1 Open the sheet feeder flap by lifting it up at It is important to have the document support bar raised during printing to prevent paper feeding back into the machine. the side. IMPORTANT Use A4 paper of 80gsm. The paper should be nontransparent and not torn or crumpled. 2 Lift the paper support bar. 6 Charging the handset IMPORTANT The new handset may not be charged. It takes up to 12 hours to charge completely.
Setting up 1 Plug the charger into the mains. 2 Place the handset into the charger. The handset display shows the moving charging icon. 3 When the battery is fully charged the charging icons stop moving and begin to flash. To print out a list of all the functions of the DECTfax Plus, which allows you to see them at a glance, along with the function codes to carry them out, see ‘Printing out the functions list’ on page 47.
Setting up Date and time Entering your own telephone/fax number It is important that your DECTfax Plus is always set to the correct date and time. This information is shown on the fax received by the addressee and is required for faxes programmed to be sent at a later date. Your telephone/fax number can be printed at the top of each fax you send and displayed by the machine you are calling. C 1 The display shows the date and time currently programmed. 2 Use the keypad to enter the date.
Setting up To delete a character use the § button. To insert a space use the © button. AB JK 5 L 2 C 3 Press OK/Menu to confirm the entry. To set the dial mode 1 Press OK/Menu then 2 then 5. The display shows 25 DIALLING. Press OK/Menu. 2 Press the ¶ and Ä buttons to scroll through the options. Network and dial settings Your BT DECTfax Plus has been preset to work on a direct exchange line, or PSTN.
Setting up 2 Press the ¶ and Ä buttons to scroll through the options. You can also select WITHOUT RING to have no ringer tone at all. 3 Use the + and - buttons to select the volume. There are 4 levels. 4 Press OK/Menu to confirm your choices.When WITHOUT RING is selected the TEL icon will flash constantly in the display. Tel mode When set to Tel mode, the display shows: All calls must be answered manually.
Using your fax machine Sending a fax WARNING Do not put paper into the machine if: - it has paper clips, staples or any metal attachment - it is wet with ink, paste or correcting fluid - it is too thick or too thin and flimsy - it has sellotape or other paper stuck on it 2 Place the document(s) face down into the document feeder and adjust the left-hand guide (a) to the width of the paper if necessary. The display will show READY when the documents are correctly placed.
Using your fax machine 4 Press Start. The display shows MEM PG 1, then CALLED NUMBER and begins to send the document. If the number dialled is engaged, your DECTfax Plus will automatically redial the number, after a few minutes. You can redial the number yourself by pressing the Start button. Resolution You can adjust the resolution at which your DECTfax Plus sends documents.
Using your fax machine Delayed send and broadcasting This allows you to send a fax automatically at a preset time, within the next 24 hours. It also allows you to send a fax to up to 6 different numbers. To use delayed send and broadcasting 1 Place the document in the document feeder. 2 Enter the number that you want to send to. 3 If you want to send to more than one number press the © button. The display shows CALLED PARTY 2. You can enter up to six numbers using the © button to go to the next entry.
Using your fax machine 10 Press the ¶ and Ä buttons to scroll through the options and press OK/Menu to select the option you require. If you want to cancel a delayed send simply remove the document from the feeder. Or if the document is to be sent from the memory see ‘To cancel a timed job’ on page 25. To send the faxes immediately simply press Start after entering the last number.
Using your fax machine If you answer a call on a telephone that is on the same line as the DECTfax Plus, and the call is a fax, you activate the DECTfax Plus by pressing # then 7 on the telephone keypad then hanging up the telephone when you hear the tones from the DECTfax Plus. To print out received faxes When you have faxes stored in the memory the Fax button light will flash. You can print in normal mode or economy mode.
Using your fax machine Using the directory to store and dial numbers Your DECTfax Plus can store up to 50 names and numbers in its directory. You can then quickly dial a number from the directory after entering its memory number or letter. To store a number in the memory 1 Press OK/Menu then 1 then 1. The display To insert a pause With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line.
Using your fax machine To print out a list of names and numbers stored in the directory • Press OK/Menu then 1 then 2 then Start. AB 2 C 1 delete, then press OK/Menu to delete it, then OK/Menu again to confirm the deletion. Send reports To edit entries in the directory 1 To edit an entry press OK/Menu then 1, then 3. The display shows 13 MODIFY. DE 3 F 1 You can set your DECTfax Plus to print out a report of your fax transmissions. There are three settings: 2 Press OK/Menu.
Using your fax machine 3 Use the ¶ and Ä buttons to scroll through the options. Press OK/Menu to confirm your 4 Press OK/Menu. choice. The display shows two options: To print out a report of the last activity, press OK/Menu then 5 then 6 then Start. Activity Reports The DECTfax Plus will record details of the last 30 fax transactions. To manually request fax details • Press OK/Menu then 5 then 2 then OK/Menu.
Using your fax machine display the available options: SINGLE POLLING and MULTI POLLING. Choose SINGLE POLLING to delete the document from memory after it has been polled; choose MULTI POLLING for the document to be held in the memory and polled by several fax machines. If you choose TYPE MESSAGE you can type in the text of your fax, up to 80 characters, using the alpha keypad and dialling keypad for numbers. six numbers using the © button to go to the next entry. 4 For immediate polling press Start.
Using your fax machine 2 Press OK/Menu. A list showing the characteristics of each job will print out. To start a timed job immediately 1 Press OK/Menu then 6 then 1. The display shows 61 START JOB. M To cancel a timed job 1 Press OK/Menu then 6 then 3. The display NO 6 1 2 Press OK/Menu to bring up the list of timed jobs. shows 63 CANCEL JOB. M DE 3 F NO 6 2 Press OK/Menu.
Using your fax machine 4 Make the changes as necessary and press the OK/Menu button to confirm the changes. To print out a timed job It can be helpful to print out a document in order to check it. 1 Place paper in the printer sheet feeder. 2 Press OK/Menu then 6 then 4. The display shows 64 PRINT DOC. M NO 6 1 3 Press OK to bring up the list of timed jobs. 4 Use the ¶ and Ä buttons to scroll through the jobs and press Start to print the selected job.
Using your handset IMPORTANT In order to use your DECTfax Plus handset the radio module must be connected to the base unit and the base unit must be connected to both the telephone line and power socket (see steps 4 & 5 of ‘Setting up’ on pages 10 & 11). IMPORTANT The new handset may not be charged. It takes up to 12 hours to charge completely. Switching the handset on and off Your handset must be switched on before you can use it to make or receive calls.
Using your handset 4 To end the call, press the Talk button. You can dial the number before pressing the Talk button: 1 Dial the number you want to call. Use the Clr button to delete numbers to make sure you don’t dial a wrong number. 2 Press the Talk button. The number entered is dialled after a few seconds. Answering mode When the handset is on the charger you can set it to answer and finish calls in two ways.
Using your handset Secrecy Ring melody and volume While making a call you can stop the other person hearing you talk to someone in the same room as you. 1 During a call, press Clr on the handset. You can now talk without the other caller hearing you. You can choose from five ring melodies. To change the ring melody 1 Press OK then 3. The display will show a number from 1 to 5 and at the same time play that melody. DE F 3 2 Press CLR again to switch secrecy off.
Using your handset To switch off the ring tone 1 Press OK then 1. Alternatively you can use the ▲ or ▼ button to scroll through the two-digit numbers. 1 2 By pressing the ▲ or the ▼ button you can switch the ring tone off or on. When it is off the display shows the RINGER OFF icon. 3 Press OK to confirm your choice. Using the handset directory Each handset has a directory that can store up to 20 numbers. Each number will have a twodigit reference number, from 00 to 19.
Using your handset 3 Press OK when you have the number displayed then use Clr to delete the number. 4 Enter the new phone number. 5 Press OK again to confirm the change. You can dial from the memory directly by entering the two-digit reference number followed by #. For example 07 then # will immediately dial that telephone number. To display the reference number 1 Press the ▲ or the ▼ button.
Using your handset Keypad tones Call timer The handset is preset to have no keypad tones. You can set it to loud or soft tones. 1 Press OK then 5. After you have finished a call you can check the length of the call. JK L 5 2 Use the ▲ button to increase the volume. The display will show 2 dashes or one or two blocks. 3 Use the ▼ button to decrease the volume or switch the tones off. 4 Press OK to confirm your choice.
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Using the answering machine 3 Use the ▲ and ▼ buttons to change between Answer mode Your DECTfax Plus also operates as an answering machine. The answering machine has two basic modes: Answer and record The answering machine plays your outgoing message and then callers can leave a message Answer only The answering machine plays your outgoing message then switches to fax receive mode. Callers can send a fax but not leave a voice message. Your DECTfax Plus is preset to Answer and record mode.
Using the answering machine Recording your outgoing message To record an outgoing message for Answer only mode Before you can use the answering machine you need to record an outgoing message. This message can be up to 90 seconds long. This message can be up to 20 seconds long. 1 At the base station - Press OK/Menu then 4 then 1. The display shows 41 RECORD OGM. G HI To record an outgoing message for Answer and record mode 1 At the base station - Press OK/Menu then 4 then 1.
Using the answering machine Listening to your messages If you have received any messages the PLAY light will light up and the display will show the total number of messages received. If you have received new messages the PLAY light will flash. You can listen to your messages either at the base station or through your handset. • Press © twice or more to skip forward through your messages. • Press § once to go back to the start of the current message.
Using the answering machine If you have not received any messages the machine beeps. 4 DE 3 F You can prevent unauthorised access to you messages at the base station. G HI Protecting stored messages To record a memo 1 At the base station - Press OK/Menu then 4 then 3. The display shows 43 RECORD MEMO. 2 Press OK/Menu. The display shows PLEASE OFF HOOK RECORD MEMO. To protect stored messages 1 Create a remote access code, if you have not already done so (see ‘Remote Access’, page 46).
Using the answering machine Operating the answering machine from the handset You are able to fully control your DECTfax Plus answering machine through your handset by pressing the keypad numbers. • Press i then 9 on the handset to access the answering machine.
Using mailboxes This facility allows up to five people to have their own individual addresses at which they can receive fax or voice messages. To create a mailbox 1 Press OK/Menu then 7 then 1. The display shows 71 CREATE. 6 Press OK/Menu. The display shows two options: WITH The security code is required to access your mailbox. WITHOUT The security code is not required to access your mailbox. RS Q P 7 1 2 Press OK/Menu. Enter a mailbox number between 1 and 5.
Using mailboxes 9 At the handset - Press the Talk button 3 Press OK. and start speaking to record your outgoing message. 4 Press OK/Menu to confirm your choice. 10Press the Talk button on the handset to stop recording. The base station replays the recorded message. 11 After replay, the display shows HANDSET NUM. you can now dedicate a handset to this mailbox to enable you to access voice messages from a handset. 12 Press OK/Menu, the display shows HANDSET NUM and 0.
Using mailboxes 3 If you have locked the mailbox (selected REMOTE ACCESS WITH) you will also need to enter your four digit security code. You will then hear your voice messages or your faxes will print out. by the start time and transaction type (memory, paper feeder or alpha key), as for a delayed send, followed by the number of pages 3 Press Start and the message will be sent. From the handset You can access voice messages in mailboxes using the handset that has been dedicated to that mailbox.
Using additional handsets Multiple registration You can use up to 4 handsets with your DECTfax Plus base station. A handset can be registered with up to 4 DECT base stations. If you want to change the code, or register a handset to more than one base station, handsets must be registered using the customised method. The simple method For each handset to interact with the base station, they must be registered with it. Your handset is pre-registered with the base station as handset number 1.
Using additional handsets The customised method Use this method if you: 6 Press OK and the display will show the available handset numbers (1-4). Have set the base station handset security code to a number other than 0000. Want to register a handset to more than one base station. Want to allocate a handset with a handset number other than the next sequential one. TU V V 8 To change the handset security code 1 Press OK/Menu, then 8, then 7.
Using additional handsets To prioritise a base station You can set a handset to give priority to a particular base station, so that it will always link up to that base station first if it is in range. 1 Press OK then 7 on the handset, then use the ▲ and ▼ buttons to select the base station number you want to prioritise. RS Q P 7 Transferring calls To transfer a call from the base station to a handset You can make or receive a call at the base station and transfer it to a handset.
3 At the other handset - press the Talk button to connect the internal call. The two handsets can now talk to each other while the external caller is on hold. 4 At the first handset - press the Talk button to end the internal call. Your external caller is then transferred to the other handset. Call Monitor When using a handset, it is possible to listen to the conversation at the base station as well. To listen to a call through the base station 1 At the handset- during a call press OK then 0.
Additional features Remote access Your DECTfax Plus enables you to access your stored faxes and messages remotely (from another phone) by dialling your number and using the numerical keypad to control the machine. Remote access codes To protect your messages you must set up a remote access code. This acts as a ‘password’ you need to enter when accessing your messages remotely. Creating a code AB You can retrieve faxes from your DECTfax Plus from another fax machine.
Additional features Remote access of your answering machine You can access your voice messages stored in your DECTfax Plus from another telephone. 1 From another telephone dial your number. 2 Press the ✱ button during the announcement. Using your DECTfax Plus as a photocopier 1 Make sure you have inserted some paper into the output sheet feeder. 2 Place the document you want to copy face ✱ 3 Enter your four-digit security code. Your voice messages are played back to you, followed by a series of beeps.
Additional features Printing the fax directory Alarm This allows you to print out the names and numbers stored in the fax directory. 1 Press OK/Menu then 1 then 2. The display shows 12 PRINT. You can set your DECTfax Plus to act as an alarm. AB 2 C 1 To set the alarm 1 Press OK/Menu then 8 then 1. The display shows 81 ALARM. TU 8 V 2 Press OK/Menu. The fax directory will print 1 out in alphabetical order. 2 Press OK/Menu. The display shows START.
Additional features To cancel the alarm 1 Press OK/Menu then 8 then 1. The display shows 81 ALARM. TU V 8 1 Caller Display If you subscribe to a caller display service, the DECTfax Plus will show the caller information on its display and on the handset display. 2 Press OK/Menu. Press the Ä button to move down to STOP.
Additional features call is from the same number as an earlier call only the later call details will be stored. Number Withheld, Number Unavailable, Operator and International calls will not be stored. 1 Press the i button then Redial. The display shows details of the last call. 2 Use the ¶ and Ä keys to scroll through the The list of stored call details can be reviewed from the base station and from the handset. To review the list from the base station: 1 Press OK/Menu then Redial.
Help If you have any problems using your DECTfax, this section will give you the most common, easy-to-follow solutions. Fax Problem Solution Blank unit display. • Check that the power cord and the power adopter cord are properly connected The unit does not answer incoming calls after several rings. • The FAX icon may be off: check the receive mode (Manual/automatic). • Check the number of rings.
Help Telephone Problem Solution The radio link is not set up between the base station and the handset. • Check that the handset battery is properly charged. • Check that the the base station and handset are properly matched. • Check that the base station power supply pack is not too close to the radio module. The base station does not ring. • Check that the base station ringing is not switched off. The dial tone is busy each time you dial a number.
Help Transmission report codes BT sponsors two schemes which can join if you are bothered by unwanted faxes and phone calls. The activity reports and send reports detail the outcome of each transaction. In the event of an error they will use one of the following codes: Fax preference scheme Code Meaning and action 1 No answer; try again later 3 Call interrupted by user pressing Stop 4 Invalid speed dial number.
Technical information Choosing a position Your DECTfax Plus should be kept clear of dust, moisture, high temperature and vibration and should not be exposed to direct sunlight. Don’t install it close to radiators or air-conditioning outlets or in excessively warm, humid or dusty places. WARNING The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 60%. It should not be used in bathrooms or near water.
Technical information Voltage Drop The voltage drop introduced between the PSTN and the associated telephone is 2.0 Volts so therefore no additional series equipment may be connected. The introduction of this voltage drop may occasionally cause difficulties in making calls from the associated telephone or problems in telephone conversation being experienced by both parties to the call.
Index Activity reports Additional handsets Alarm setting cancelling Answering machine answer mode answer delay from handset on/off remote access Answer only mode Base station priority Battery low Broadcasting Call back Call timer Call transfer Caller Display Charging the handset Copying documents Customising Date and time Delayed send Dial mode Directory changing numbers dialling numbers dialling from base station fax from base station handset 56 23 42 48 49 34 34 14 38 34 47 35 44 12 18 19 32 44 49 11 47
Index messages in polling from remote access sending protected messages Mains power Memo messages Memory storing numbers dialling from edit delete Messages deleting playing protecting skip through Monitoring a call Name, entering Network settings Paging a handset Paper inserting thickness Pause Photocopier Polling setting up to be polled to poll from from a mailbox Print ribbon installing purchasing new security Printing a fax Radio module Receive mode Receiving faxes 40 41 47 41 10 37 21 21 22 22 36 36 3
Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 1998.
