Operating instructions

34
Error
When you receive a phone call, after
the first ring your correspondent
does not hear the usual ringback
tone.
Your fax machine rings once, then
there is a moment of silence and
another ring signal after that.
You do not hear the dial tone when
using your cordless handset.
You cannot transfer calls from the
additional phone to the fax machine.
Copy is blank.
You accept a call and you hear a tone
or silence.
On lifting the handset of an
additional telephone you hear in the
background the activated outgoing
message of your own built-in
answering machine.
Received documents do not appear
as normal at the front of the fax
machine.
Possible cause
Your correspondent is being informed
that the fax machine has taken the call
already and that he has to pay charges.
Your machine checks whether it is a
phone or a fax correspondence.
This process is perfectly normal!
The connection of your cordless phone
might be incorrect.
Your auxiliary devices are not set to
tone dialling.
Document loaded the wrong way up.
Printer or scanner faulty.
The caller is trying to send a fax.
Your fax machine has already started to
receive the fax.
Paper jam.
Remedy
In function 31 or 32 you can put
the tollfree rings to a higher level
under
FAX RINGS:
(see chapter
Fax switch / Setting the operating
mode).
You have just noticed how the
automatic fax-switch operates. After
the first ring signal the fax machine
takes over the call. When the fax
machine has recognised that the
incoming call is a telephone
correspondence, the fax machine
will continue to ring.
The connection of your cordless
phone might be incorrect. Check
whether the cordless phone was
installed correctly (see chapter
Installation / Connecting addi-
tional devices).
For further information as to how
you change your device to tone
dialling see the instructions of your
additional telephones. Otherwise
you have not configured your
external phones to be in serial with
your fax unit (see chapter Installa-
tion / Connecting additional
devices)
Load the document with the
printed side up.
Service.
On the fax machine: press START.
On the additional phone: press *
and 5. Then replace the handset.
Hang up and pick up again. If this
does not resolve the problem, you
can stop fax reception by pressing
STOP.
Open the operation panel. Leave
the paper refill flap closed. Pull the
crumpled paper out carefully from
inside.