Freestyle 1200 User guide
Please open this page for an ‘At a glance’ guide to your Freestyle 1200.
At a glance Aerial Does not extend, do not pull out. Volume control buttons Adjusts the handset ringer volume and earpiece speech volume. see page 11 Channel seeker button Selects the best alternative radio frequency if interference occurs during a call. see page 11 Talk button (and light) For making and receiving calls. see page 10 Intercom button (and light) Enables communication between the handset and base unit.
Day/hour/min buttons Sets the answering machine’s internal clock. see page 21 MAILBOX 1 DAY Code/Set button Sets the security code for remote access and sets the day and time. see page 28 CODE/SET HOUR MIN MEMO MAILBOX 2 RESET VOLUME OGM INTERCOM MESSAGES DELETE Back-up battery compartment see page 6 Freestyle 1200 MAILBOX 1 MEMO VOLUME Skip backwards/ forwards and Stop buttons Used to stop, skip backward or skip forward during playback of messages.
In this guide At a glance 1 Introduction 4 Setting up 5 Using your Freestyle 1200 telephone 10 Using your Freestyle 1200 answering machine 18 Remote access 29 BT Select Services 32 Freestyle 90/130/1200 Additional Handsets 34 Help 37 Technical information 41 Maintenance 44 Index 47 Wall mounting 49 Hints and tips boxes In this user guide, we’ve included helpful tips and useful notes. They are shown in a grey box.
Introduction Your Freestyle 1200 has been designed for ease of use and made to the very high standards set by BT. We thank you for making the right choice and expect that you will have many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference. For your records Date of purchase: Emergency calls The emergency services can be contacted in the UK by dialling 999.
Setting up Follow these steps to get your Freestyle 1200 ready for use. Important As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. While this is entirely safe, we advise against placing this product on antique, veneered or wooden surfaces as damage may occur. Plan where you will put your Freestyle 1200. • It should be within two metres of a power socket and the phone socket. Check that your Freestyle 1200 is complete.
Setting up Like all cordless phones, your Freestyle 1200 handset will need charging for 24 hours before initial use. 3 Insert battery in base unit (for back-up only) 1 Handset aerial 9V ✖ CO Your Freestyle 1200 uses a compact aerial which does not pull out. 2 Check your telephone wall socket DAY HOUR /S OG MIN RESET To fit the back-up battery, release the retaining clips, lift off the battery compartment cover and insert one new PP3 alkaline battery (not supplied) as shown in the diagram above.
Setting up 4 Plug the power cable into the back of the base unit 12V AC PHONE LINE 5 Connect the base unit three-pin adaptor to a power socket The unit will alternatively display -and C L flashing slowly. The internal clock will automatically be set to Saturday 12:01pm. To change the day and time, see page 21. Mains power adaptor Plug the adaptor cable into the socket on the back of your Freestyle 1200. Warnings 1 Do not try to use any power supply other than the one provided.
Setting up As a rule, placing the handset on the base unit overnight will keep the battery fully charged for all normal use. 7 Plug the phone into the BT socket When fully charged and in good condition, the handset battery will provide up to 5 hours continuous talk time or 72 hours standby. If the handset battery is running low, the BATT LOW light will flash every 10-15 seconds. BATT LOW If you are making a call and the handset battery is running low, the phone will beep every 10-15 seconds.
Setting up 8 Extend the base unit telescopic aerial 9 To wall mount your product Extend the base unit telescopic aerial on your Freestyle 1200 (as shown below) to ensure the best possible signal and reception. (See ‘Wall mounting’, page 49.) To plan the location of the base unit Your Freestyle 1200 works by sending and receiving radio signals between the base unit and the handset. The strength of the signal depends on where you site the base unit and how the aerial is deployed.
Using your Freestyle1200 telephone Making and receiving calls The handset range is up to 250 metres from the base unit in ideal conditions. If you start to go out of range while using the phone, you will hear warning beeps. If you do not come back in range, your call will be disconnected. To make a call TALK • Lift the handset off the base. Press the TALK button. The TALK light comes on and the handset buttons illuminate. The IN USE light on the base unit comes on. • Listen for the dialling tone.
Using your Freestyle 1200 telephone To use the channel seeker button To adjust the speech volume VOLUME CHANNEL SEEKER Your Freestyle 1200 automatically scans the available radio channels for quality of reception, and selects the best one to use. If you experience interference during your call, press the CHANNEL SEEKER button (on the side of the handset) to select a different channel.
Using your Freestyle 1200 telephone Using the memory to store and dial numbers Your Freestyle 1200 handset can store up to ten separate phone numbers. You can then dial each number by pressing just two buttons. To store a number in the memory Quickdial directory label Use the handset’s Quickdial directory label to keep a record of which 0-9 location code you have used for each number.
Using your Freestyle 1200 telephone To dial a stored number To dial a stored number of more than 20 digits QUICKDIAL QUICKDIAL • Press the TALK button. • Press the QUICKDIAL button. • Press the 0-9 location code under which the number you want is stored. The number is dialled automatically. To store a number of more than 20 digits QUICKDIAL • Press the QUICKDIAL button. • Press one of the 0-9 buttons to set • • • • • • the location code under which your phone number will be stored.
Using your Freestyle 1200 telephone Using the Secrecy button Using the Intercom During a call, you may want to say something to another person nearby without your caller hearing you. Your Freestyle 1200 lets you hold a conversation between the handset and base unit. SECRECY • Press the SECRECY button. The TALK light flashes. You can hear the caller, but they cannot hear you. • Every 7 seconds the handset beeps to let you know there is a call on hold.
Using your Freestyle 1200 telephone Ending an intercom call • Press the INTERCOM button on the handset or base unit. Both INTERCOM lights on the handset and base unit go out. To call the handset from the base unit At the base unit: Ending an intercom call: • Press the INTERCOM button on the handset or base unit. Both INTERCOM lights on the handset and base unit go out. You cannot use the intercom while a call is in progress.
Using your Freestyle 1200 telephone Changing the telephone settings To set the base unit ringer volume (Located on the underside of the base unit) RINGER VOLUME HI LO OFF You can set the base unit ringer volume to HI, LO or OFF. If the base unit ringer is switched to OFF, the handset will still ring provided the handset ringer is not switched to OFF.
Using your Freestyle 1200 telephone To insert a pause REDIAL With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line. If so, press the REDIAL button to insert a pause before keying in the telephone number. To use the recall button R This button signals either time break recall or earth recall depending on the setting of the TEL MODE switch.
Using your Freestyle 1200 answering machine You can operate your Freestyle 1200 answering machine from the handset the base unit or from another telephone. Your Freestyle 1200 can digitally record up to 14 minutes of messages, with each incoming message lasting a maximum of 3 minutes. Your Freestyle 1200 gives you two message mailboxes so that you can separate your incoming messages.
Using your Freestyle 1200 answering machine The caller will then hear the prompt “So please leave your message after the tone.” For example if you want mailbox 1 for John’s messages and mailbox 2 for Jane’s messages your outgoing message might sound like this: “Hello, we cannot take your call at the moment. To leave a message for John, press 1, or for Jane, press 2, immediately after the tone.
Using your Freestyle 1200 answering machine Recording your outgoing message Your Freestyle 1200 has a preset outgoing message that callers will hear. You can use this preset message or record your own message for a more personal greeting. To listen to the outgoing message • Remove the battery cover lid to access the appropriate buttons. T OGM For a good quality recording, speak clearly and continuously about 20cms from the microphone. Make sure there is no background noise. • The display shows .
Using your Freestyle 1200 answering machine DELETE • Press the DELETE button while the message is being played. The message stops playing and the machine announces: “Your outgoing message is...” and the pre-recorded outgoing message is played. Additional pre-set messages In addition to the preset outgoing message, your Freestyle 1200 provides set outgoing messages for various situations.
Using your Freestyle 1200 answering machine HOUR • Press and hold the HOUR button. The currently set hour is announced. Your Freestyle uses a 12-hour clock. • Release the HOUR button. • Press the |§§ or ©©| button until the hour you want is announced. • Press the CODE/SET button. The machine announces “(Hour) set”. MIN • Press and hold the MIN button. • • • • The currently set minute is announced. Release the MIN button Press the |§§ or ©©| button until the minute you want is shown on the display.
Using your Freestyle 1200 answering machine Recording a memo You can record a memo message onto your Freestyle 1200 to be played back later. Memos can be recorded on the standard answer machine or in either of the two mailboxes. Memo messages appear on your Freestyle 1200’s display as incoming messages, so the message display will indicate that messages have been left. To record a memo message on the answer machine Memos can be any length up to the memory capacity. MEMO • Press and hold the MEMO button.
Using your Freestyle 1200 answering machine You can also set your Freestyle 1200 to beep when you have new messages. See ‘Message alert’ on page 27. To play messages and memos PAUSE PLAY • Press the PLAY/PAUSE button. The machine announces the number of messages recorded and then plays them. To play messages and memos in the mailboxes PAUSE PLAY • Press and hold the PLAY/PAUSE button until the machine announces the number of new messages. Only the new messages are then played back.
Using your Freestyle 1200 answering machine To skip forward and backwards through your messages During playback, you can skip backwards and forwards through your messages. During playback: If you do not press the DELETE button, the messages will not be deleted and you can replay them again later. To delete individual messages • Play the message you want to delete. DELETE • Press and hold the ©©| button to fast forward through your messages. The display shows FF .
Using your Freestyle 1200 answering machine Answer delay You can adjust the number of times your Freestyle 1200 will ring before the answering machine takes the call. The original setting is for 6 rings. You can change this to any number of rings between 2 and 9 or to TIME SAVER. Time Saver is used to save you time and the cost of a phone call when ringing your machine from another phone to pick up your messages.
Using your Freestyle 1200 answering machine • Press the small speaker on the VOLUME button to lower the sound level. Although you use the same button to adjust the level, the intercom volume is set separately (and only during an intercom call) from the message/ memo playback volume. Message alert Resetting the answer machine • Remove the battery cover lid to access the RESET button.
Using your Freestyle 1200 answering machine You can listen to your messages and operate a number of answering machine functions from the handset. SCREEN • Press the SCREEN button. This • Press the 4 button. To skip forward through your messages M 6 • Press the 6 button. To delete the current message JK 5 L connects the handset to the answering machine. • The handset beeps, the keypad lights up and the TALK light flashes.
Remote access Your Freestyle 1200 allows you to switch on and operate your answering machine from another phone. Your Freestyle 1200 has a security PIN code which must be entered when remotely accessing the answering machine. This ensures your messages are private and can be accessed only by the users who know the security code. Your Freestyle 1200 answering machine has a preset security code of 0 0 0 . To change the security code • Remove the battery cover lid to access the CODE/SET button.
Remote access If you make a mistake, the machine will announce “Error” and reset itself to the previous security code. To check your security code CODE/SET • Press the CODE/SET button. The machine will announce and display the current security code. Switching the answering machine on To remotely switch on your answering machine • Dial your phone number. • After 20 rings, the machine will automatically switch on and answer the call.
Remote access • If you enter the wrong security code the machine announces “Incorrect security code. Please enter your security code.” You have another chance to enter the security code. If it is wrong a second time, the machine ends the call. Operating the answering machine When you have accessed your answering machine, you can operate using the keypad numbers on the phone you are using. The main menu The main menu lets you operate a range of answering machine functions.
BT Select Services If you are connected to a digital exchange, you can subscribe to a range of BT Select Services. If you wish to subscribe to any of these services contact us on Freefone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday. Call Return (1471) This service lets you easily find who called your number last. To use the 1471 feature 1471 • Press the TALK button and wait To withhold your own number Dial 141 before you dial the number you want.
BT Select Services • When you have spoken to the second caller you can return to the first caller by pressing the CALL WAITING button again. You can switch back and forth between the two calls without disconnecting either if you wish. • If you wish to disconnect the first call press the TALK button after speaking to the first caller. • The handset will then ring. Press TALK button again and continue with the second caller.
Freestyle 90/130/1200 Additional Handsets You can buy and use up to 3 Freestyle additional handsets with your Freestyle 1200 to extend your phone system, without needing to install extension sockets for each new phone. Each additional handset is supplied with its own charger and user instructions, but the following information will tell you how to register and use an additional handset with your Freestyle 1200.
Freestyle 90/130/1200 Additional Handsets To erase a registration code • Press the QUICKDIAL button. • Press the CHANNEL SEEKER button. • Press the ✱ button four times. • Press the QUICKDIAL button. You will hear a confirmation beep. The old registration code is now erased and you can reregister your additional handset following the procedure below.
Freestyle 90/130/1200 Additional Handsets Basic use of Freestyle additional handsets Like all cordless phones, the Freestyle additional handset must be charged for 24 hours before initial use. Basic operation of additional handsets is the same as that of your Freestyle 1200 handset. You cannot control the answering machine from the 90/130/1200 additional handset, and it does not have the call screening facility. The handset range is up to 250 metres from the base unit in ideal conditions.
Help If you have any problems using your Freestyle 1200, this section will give you the most common, easy-to-follow solutions. Telephone problems Possible cause Solution • No dialling tone. • Telephone will not dial out. Telephone not connected to telephone line. • Telephone cannot receive calls. Mains disconnected and back-up battery is not installed or is flat. • Beeps six times and drops calls. Power cut, and back-up battery is not installed or is flat.
Help Telephone problems Possible cause Solution • Base unit does not ring but lights show on base unit. Telephone is not connected to the telephone line. Plug the telephone into the telephone socket. The base ringer switch is set to OFF. Set the base ringer switch to HI or LO. Line fault or faulty socket. Try the telephone on another socket or another line. If the telephone works, contact BT or your telephone network operator for repairs to the line or socket.
Help Telephone problems Possible cause Solution • Call appears to have been cut off after pressing the SECRECY button. You may have pressed a number key on the handset after pressing the SECRECY button. The current handset will try to transfer the call to another handset. Wait 30 seconds; the call will return to the current handset. Or press the TALK button and the call will return immediately. • BATT LOW light on the handset is flashing. The handset needs recharging.
Help Answer machine problems Possible cause Solution • General problems. None of the answering machine functions will operate while the telephone is in use. Ensure that the telephone is not in use before operating the answering machine. • Will not record incoming messages. The answering machine is switched off. Switch the answering machine on manually or by remote control. • Will not answer calls. The answering machine is full.
Technical information Official approval Your Freestyle 1200 is tested and approved for connection to public networks, provided it is used in accordance with the guidelines in this user guide. You may connect it: • To direct exchange lines. • To extensions with new plug and socket arrangements provided with these direct exchange lines. • To compatible switchboards. You may NOT connect it: • To shared service (party) lines. • As an extension to a payphone. This phone is designed for UK use only.
Technical information You may find that your Freestyle 1200 picks up conversations from other cordless phones being used nearby. If you experience this type of interference, try changing channels using the CHANNEL SEEKER button on the handset. Transmission frequencies This cordless telephone has been designed to operate on radio frequencies which have been assigned to the exclusive use of cordless telephones.
Technical information • Don’t install the base unit near a sink, bath or shower. Electrical appliances can cause serious injury if used when you are wet or standing in water. • Don’t install the base unit where the various leads can be tripped over or walked on. This may cause injury, or damage to the leads and your Freestyle 1200. Connection information • Your Freestyle 1200 may be connected to public networks in the United Kingdom. • It may also be connected to compatible switchboards.
Maintenance Installing a handset battery pack and recharging Replacing the handset on the base unit to recharge overnight should keep the Freestyle 1200 operative for normal use. In time the handset battery pack will no longer hold a sufficient charge and should be replaced. To change the handset battery pack The handset battery compartment is located at the back of the handset at the lower end.
Maintenance Spare parts for your Freestyle 1200 are available from your BT shop or supplier, or you can contact us on Lo-call 0845 7697146 from 9.00am to 5.30pm Monday to Friday. • Dispose of Ni-Cd battery packs safely. Do not puncture or burn them. They contain toxic materials which could cause injury.
Maintenance Guarantee BT guarantees Freestyle 1200 for a year, provided that: • The goods have only been used for their intended purpose, and have not been subjected to misuse, or been wilfully or accidentally damaged. • The goods have not been tampered with or repaired by anyone other than BT, its staff or agents. If you are having problems with your Freestyle 1200, read the ‘Help’ section on pages 37 to 40 of this user guide.
Index At a glance Introduction Emergency calls Warnings Setting up Aerial Base unit Handset Back-up battery – fit in base unit Battery low warning Charging the handset Mains power adaptor Planning location Telephone wall socket 1 4 4 5, 7 5 9 6 6 13 12 12 13 17 16 17 10 11 14 11 16 8 7 7 9 6 Using Your Freestyle 1200 telephone 10 Base unit ringer volume Channel seeker Handset ringer volume Intercom Making a call Memory Change a stored number Clear a stored number Dial a stored number Dial more than 2
Index Messages - Outgoing Additional pre-set outgoing messages Checking Deleting Listening to Recording Pre-set outgoing message Operating from the handset Delete messages Play messages Screening calls Skip backward/forward through messages Resetting the answer machine Screening and interceptingcalls Switching on and off Volume - adjusting Remote access Accessing the answer machine Operating the answer machine Security code Changing Checking Setting Switching answer functions on BT Select Services Call R
Wall mounting Your Freestyle 1200 can be wallmounted by using the bracket provided. WALL 10cm Use the template on page 51 to mark where the screws should go into the wall. Before you wall-mount your Freestyle 1200, check that: • the wall can support the weight of the base unit and handset; • the position you choose leaves sufficient space so that the base unit (which is larger than the bracket) is clear of any obstruction on the wall, such as a shelf or cupboard.
Wall mounting 2 SQUEEZE INWARD 1 50
Wall mounting TOP Actual Size Use top hole on back of base unit 10cm Use lower hole on bracket 51
Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. TouchTone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 1998.