User guide

Error messages Descriptions Solutions
Printer Error79 These error messages may Remove the jammed paper in the printer. Otherwise call the Helpdesk.
Printer Error81 appear if there is a
Printer Error91 paper jam or if there is a
Printer Error92 problem with the cartridge
Printer Error93 carrier.
Scan Motor Error There may a problem Unplug your BT MultiJet 3000 from the mains power. Make sure the
with the scanner. scanner has been unlocked and re-connect the power.
Program Scan TosThe Scan macros have Open Unimessage Pro and set the scan macros.
not been set on the PC.
Memory Full Current job(s) is using Wait until some of the pages have completed printing before copying
up the memory. more pages.
PC Not Available You have initiated a task Make Sure:
that requires assistance • Your PC is on and is not in suspend mode.• The USB cable is
from the PC, but the PC connected to both the MultiJet 3000 and your computer.
was not available.
Power Down Error The printer has Disconnect the mains power from the BT MultiJet 3000, then:
some problems.
* Open the front cover to check for paper jams or other obstructions.
* Make sure the ink cartridges are correctly installed and
locked into place.
* Check the scanner is unlocked.
* Connect the power after finishing checking the above procedures.