Operation Manual

78
BT Calypso 225 – Edition 03 – 20.10.05 – 6875
If you experience any problems, please call the Helpline on 0870 605 8047
Help
Problems Possible cause
Your SMS memory might be full.
Delete unwanted text messages,
see page 34.
More than one SMS product plugged into the line.
Remove other products.
Cannot send text Check Service Centre number is correct including 1470
prefix.
Check call barring (option 4) is not activated on your line
if you have the call barring service rented from BT.
Cannot receive text Check Service Centre number is correct.
Ensure you have subscribed to a Caller Display Service and
that it is active. You can check this by noting if your phone
displays data regarding your caller’s number when you
receive an incoming call.
Handset is registered This may be due to your handset being de-registered
to the SMS service at the text service centre.
and text has been All you need to do is type Register and send it to 00000.
previously sent and You will receive a confirmation message back. This
received but you are assumes that your Caller Display service is active and
now only receiving working on your line.
incoming messages Note: Messages sent to 00000 are not charged for.