User guide

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• At the start of a conference call a single tone is presented to all parties to indicate
that the call is a conference call.
Holding an External Conference Call
On a BT systemphone, to hold include an external number in a conference call:
• When on an external call, scroll until External Conference is displayed.
• Select External Confer.
• Select a free line from the display and dial the external number.
• When the call is answered, select Conference on the display.
• At the start of a conference call a single tone is presented to all parties to indicate
that the call is a conference call.
Note: An external conference call ties up two exchange lines.
On a BT 8528 systemphones, Q DECT telephones, Q phones and compatible standard
telephones, to hold a conference call:
• When on a call, press Recall (R) or (
).
• Place the second call.
• When it is answered press Recall (R) or (
) and dial 3.
Consultation calls
Making an Internal Consultation
While on a call you can contact an extension to make an enquiry. To do so on a
systemphone:
• While on a call scroll until Internal Consultation is displayed.
• Select Internal Consultation.
• Select or dial the extension.
When the call is answered you can go back and forth between the two calls.
• Select Return and Hold on the display each time you want to return to the held call and
hold the current call.
• Select Return and Relea on the display when you want to return to the held call and
release the current call
On a BT 8528 systemphone, Q DECT telephone or a compatible standard telephone, you
can contact another extension to make an enquiry. To do so: