User guide

Page 14
Note: Extensions can be programmed so that the telephone number is automatically
withheld on all external calls. See the Administration manual for the programming
instructions.
Making an Internal Call
You can make an internal call in one of the following ways:
• Enter the extension number (201 – 248) and select Dial.
• Lift the handset, or use the Hands-free key if available, and dial the extension number
(201 – 248).
• Select Internal call on the display, and select the desired extension from the list.
The display will show the extension number, or the extension name if available. Refer to the
Administration manual for instructions on programming extension names.
Making a Call to an Extension Group
Your BT Quantum system may be programmed with up to 20 Extension Groups. You can
call a group in one of the following ways:
• Dial the group number (180 - 199) and select Dial. (180 = group 1, 181 = group 2 etc.
199 = group 20)
• Lift the handset and dial the extension group number (180 - 199).
• Select Internal Call on the display and select Group from the list. Then select the
desired group from the group list.
Placing a Call on Hold
You can place an external call on hold in the system. To place an external call on hold:
• On a systemphone, while on the call, select System hold on the display or press the
hold
key.
• The light associated with the Line key flashes to indicate the call is on hold.
• On a BT 8528 or BT 8568 systemphone the light flashes red.
• On a BT 5320 or BT 5330 systemphone the light flashes green.
On a Q phone, Q DECT telephone, or a standard telephone press Recall (R) and hang up.
To retrieve the call that is on hold:
• On the systemphone that placed the call on hold select Return to line on the display or
press the Line key associated with the call.