User guide

Page 12
Call Basics
The following procedures describe how to answer and place internal and external calls, and
how to use related features. The procedure you use will vary depending on the features
available on the telephone you are using. For example, only a systemphone will allow you to
select a command from the display.
Answering Calls
When your telephone rings you will be presented with the incoming number if available. On
systemphones and the BT Q Telephone you will also be presented with a name if available
(BT Q DECT does not display names which are stored on the BT Quantum System).
You can do one of the following to answer the call:
• Select Answer the call on the display.
• Lift the handset.
• Press the Hands-free key
.
Key light indications for Incoming Calls
The systemphone Line keys are equipped with lights that indicate the status of the lines.
The BT 5330 and BT 5320 systemphones are equipped with dual coloured lights. A green
light indicates the Line you are using or if multiple calls are ringing your phone the green
flashing light indicates the first call presented to your telephone. This is the line that will be
answered by pressing Answer the call or by going off hook. The line lights flashing red
indicate the other incoming calls. You may answer any of the lines by pressing the
associated line key.
The BT 8562 and 8525 systemphones lights are red only. A flashing light indicates an
incoming call. When multiple calls are ringing your telephone the flashing keys indicate the
lines the calls are on.
Using Auto Answer for internal calls
You can programme your systemphone to work in Auto Answer mode. In this mode the
Ring / Message indicator light flashes, and when you receive an internal call you hear a burst
of tone and the call is connected automatically. You can speak to the caller without
touching the systemphone.
Note: Incoming external calls override the Auto Answer mode and ring the telephone.
To turn Auto Answer on/off on a systemphone:
• Press the
⊗ key.