User guide
Help 41
Q
I’m moving ofce. What should I do?
Call us on 0800 169 3809 giving at least ve days’ notice. The BT Business Total
Broadband Fibre service is subject to availability at your new ofce.
Q
How do I dispose of old equipment?
If you’ve received your new Fibre Hub as a replacement for a faulty one, please
return the faulty Hub following the instructions we gave when you contacted
the helpdesk.
If you’ve other old electrical equipment you’d like to dispose of, see
www.bt.com/business/equipmentdisposal (click on Email BT, then enter
your details).
Before disposing of any such equipment, we recommend you reset it to its default
settings – this should remove all your personal settings. To nd out how to reset
your Fibre Hub to its default settings, see page 46.
Your new Fibre Hub will replace your old BT Business Hub, if you have one.
Learn about… Extra features Your Fibre Hub
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