User guide

40 Help
Q
What is my Fibre Hub Manager’s password?
For security reasons, your Fibre Hub is set with a unique admin password. It’s your
Fibre Hub’s serial number. You can nd your Fibre Hub’s serial number on the
bottom of your Fibre Hub. To change your Fibre Hub Manager’s password:
1 once the BT engineer has set up your BT Business Total Broadband Fibre service,
access your Fibre Hub Manager by typing http://home or http://192.168.1.254
in the address bar of your web browser and pressing Enter or your return key, or
double-clicking the
icon on your desktop
2 click Settings at the top of the page, then Password. You’ll be asked to enter the
current password (your Fibre Hub’s default password is its serial number)
3 follow the on-screen instructions to set a new password
Q
I’m trying to select the subnet 10.x.x.x IP range and have received an
error in my Fibre Hub Manager. What can I do?
Even if BT Openzone is disabled, the subnet 10.x.x.x IP range settings remain.
We therefore suggest you use an alternative IP range or follow the steps below to
obtain the subnet 10.x.x.x IP range:
1 unplug your Fibre cable
2 reset your Fibre Hub. To nd out how to do this, see page 46
WARNING: resetting your Fibre Hub means you also have to reset any changes
you’ve made to the Fibre Hub software. To see what such changes may include,
see page 46.
3 access your Fibre Hub Manager by typing http://home or http://192.168.1.254
in the address bar of your web browser and pressing Enter or your return key, or
double-clicking the
icon on your desktop
4 click Settings, then LAN and Private Network
5 change your LAN settings to use the subnet 10.x.x.x. IP range
6 plug in your Fibre cable
Learn about… Extra features Help Your Fibre Hub