User guide

Help 39
Q
How can I check the speed of my broadband line?
For accurate information about your broadband speed, see our speed checker at
speedtester.bt.com
Q
Is there anything I can do to improve the speed of my
broadband connection?
A number of factors at your business premises may affect the speed of your
broadband connection.
• Sharing a broadband connection – Attaching more than one computer to your
broadband connection may slow down your connection speed.
• Slow processor speed – If your computer is running at a slow speed (e.g. the
rst time it connects to the internet, loading new security software and email
programs), this may slow down your connection speed.
• Multiple activities – Too many things happening over your broadband line may
affect the quality of service you receive. Simply try to reduce the number of
things happening at once over your broadband line.
Q
How do I access my Fibre Hub Manager?
Open your web browser and type http://home or http://192.168.1.254 in the
address bar and press Enter or your return key, or double-click the
icon on your
desktop.
When you submit or save any changes in your Fibre Hub Manager, you may be
asked to enter your password – if you haven’t changed it, the default password is
the same as the serial number on the bottom of your Fibre Hub.
Learn about… Extra features Help Your Fibre Hub