User guide
32 Help
If your computer is showing the message ‘Windows cannot congure this
wireless connection’, see page 37.
7 Open your web browser – you should be on the internet. If you can’t connect to
the internet, restart your computer and try these steps again.
> If you still can’t connect, we recommend that you run the CD and use
Desktop Help (see page 6) to help you x your problem
> If a dial-up window appears, see page 37
8 Congratulations – you’re now connected to BT Business Total Broadband
Fibre using your BT Business Fibre Hub. To continue set-up and explore
your broadband service’s great features, including security, email, content
screening, internet access control, BT Business Broadband Voice and more, go to
www.bt.com/business/activate
Connect computer using the Ethernet cable without the CD
1 Check that your computer has a spare Ethernet port. This is a small socket on
the back or side of your computer and is usually marked ‘LAN’ or ‘Ethernet’,
or if you aren’t sure, check the documents supplied with your computer.
2 Plug one end of the yellow Ethernet cable into one of your Fibre Hub’s
Ethernet sockets.
3 Plug the other end of the Ethernet cable into your computer’s Ethernet socket.
4 Open your web browser – you should be on the internet. If you can’t connect to
the internet, restart your computer and try these steps again.
5 Congratulations – you’re now connected to BT Business Total Broadband
Fibre using your BT Business Fibre Hub. To continue set-up and explore your
broadband service’s great features, including security, email, content screening,
internet access control, BT Business Broadband Voice and more, go to
www.bt.com/business/activate
If you still can’t connect, we recommend that you run the CD and use
Desktop Help (see page 6) to help you x your problem
Learn about… Extra features Help Your Fibre Hub