User guide

Help 19
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
2 Check your Fibre Hub lights using the table below
Section Page
Power light is ashing red
A 19
No lights
B 20
Broadband light is ashing green (rapidly)
C 20
Internet light is red (and Broadband light is solid green)
D 21
Broadband light is ashing green (slowly)
E 21
Internet light is green
F 22
Power light is solid red
G 23
A
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
Power light is ashing red
IMPORTANT – do not turn off or restart your Fibre Hub when the power light
is ashing red.
We may occasionally update your Fibre Hub’s rmware. A rmware update can take
up to ve minutes, and will automatically restart your Fibre Hub. We try to do this
overnight to reduce the effects on you. However, if your Fibre Hub is switched off
when the work is scheduled, the updates will be carried out as soon as your Fibre
Hub is switched on again.
During an update, the Power light on your Fibre Hub will ash red. Please do not
switch off your Fibre Hub during this time. The other lights may ash green, which
indicates that data is being transmitted – this is normal.
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
Learn about… Extra features Help Your Fibre Hub