User guide
Help
click the Settings tab, then click on Broadband
type in your network login username and password, then click Save
you may be asked to enter your password – if you haven’t changed it, the
default password is the same as the serial number on the side of your Hub.
If you aren’t sure of your network login username and password, please see the
‘welcome’ letters or emails we sent when you ordered your BT Business Total
Broadband service.
Your computer needs to be using a wireless adapter or have built-in wireless.
The wireless adapter should be 802.11b or g compatible.
If you’re using a laptop bought within the last year or two, it’s likely to have
wireless built in. You need to turn on wireless on some laptops using a switch
or button on the computer or an option in the software. Check the documents
supplied with your computer.
These are available at and most computer shops. Check your
computer manual to make sure the type of adapter you plan to buy is compatible
with your computer. The wireless adapter should be 802.11b or g compatible.
Please see your computer or wireless adapter manual. For help with setting up a
wireless connection to your Hub, run the CD that’s included in your Welcome Pack.
For more information, go to and
type ‘wireless’ in ‘All of Help & Support’ in the search box.
Learn about… Set-up Extra features Help