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If none of the above solves this problem, call us on 0800 800 154* (please
make sure you’re at your computer, and that it’s switched on, when you call)
If your wireless connection is slow or unreliable, see page 49.
POWER
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
There’s a problem with the power supply to your Hub. Call us on 0800 800 154*.
Extra services are included with your BT Business Total Broadband order.
They won’t be set up automatically, so please activate them at
If you’ve got a question, it may have been asked before. Search our frequently
asked questions online at
If you can’t nd what you’re looking for, maybe another BT Business Total
Broadband user can answer your question in our online forum –
go to
BT Engineer Install can give you professional IT support and advice across a wide
range of computer and IT devices. For help in your ofce or over the phone, go to
or call us on 0800 400 400 *.
* Calls to 0800 numbers are free from UK landlines. Mobile costs may vary. See for details.
All calls made to BT or from BT may be recorded to help us give you a better service.
Learn about… Set-up Extra features Help